Emma and Jake were fantastic guides! Both are knowledgeable and funny. Being from Florida, my…read morehusband and I are pretty familiar with quick weather changes. We did not expect the heavy rain early in the morning to last the duration of this experience. Emma and Jake gracefully led the group and it was extremely impressive how effortlessly they worked in the pouring rain. Everyone had a blast and the views while on the lines were unbelievable! The lines were the longest we've been on and even the guides knew that the whole group was light. Not a single person got stuck. Emma and Jake teach cannonballs better than lifeguards and swim instructors! 15/04/2026

We recently visited as part of an organized tour through EF tours, (earlier this June), and it was…read moreamazing!!! I'm afraid of seemingly risky activities but Minka and Max did an awesome job explaining everything and making us feel safe and at ease. Their knowledge and professionalism truly shines. Thank you for an unforgettable and educational experience!

So worth the money. I'd been white water rafting before but was apprehensive to venture down the…read moreworld's tallest (21ft) waterfall. The crew provided all the gear, instruction and motivation necessary to keep us safe. My daughter and I had a blast. Well worth the money. Don't miss this adventure.

Kaitiaki adventures is a must when visiting Rotorua! The team is incredible! We not only felt…read morecompletely safe but had an amazing time! Highly recommend.

Way back when in 2015 we came to NZ as one of first bucket list trips. This location is must to…read moreappreciate the nature of NZ. One gets a guided tour and see nature coming up out of the ground. Bonus points if you can pronounce the name place. And appreciate the Maori culture and lifestyle.

We went on a day tour to this village from Auckland and the experience was worth the long drive. It…read morewas freezing on the day we went but our village tour guide was still informative and entertaining. We learned a lot about the Maori culture and how some still live day to say in their old school customs. We saw and learned about the geyser and boiling pools used for cooking and bathing. We saw active geysers from a distance. We saw a native performance that was upbeat and cool to see. You were able to take pictures with the performers at the end. There are a few local vendors selling native products. The best part of my experience was the local food that was delicious. We were able to taste the local dish, hangi pe that was very tasty and hearty. Definitely a place to check out!

If you visit Rotorua and want a sense of history, scenic venues and a bit of fun this is your tour…read more They provide lots of safety tips and lessons along with a good sense of fun. Book on line then meet at Urbano's restaurant to begin the tour. They provide a quick lesson on how to use the Segway then you are off and rolling. We went for 2.5 hours all over the inner city of Rotorua. Learned quite a bit about the culture here and current political life. This is a very interesting city with it's native legends and geothermal sites. Highly recommend

From the owner: Rotorua is one of New Zealand's leading tourism destinations and offers tourists so many wonderful…read moresights and attractions - our fully guided Segway tour fits in well with all that Rotorua has to offer. Our tour guides are very knowledgeable in the history, Maori culture and geothermal activity of Rotorua and the surrounding area. We are passionate about Rotorua and what it has to offer our visitors - we are dedicated to making sure everyone that books a tour with us has a enjoyable experience. Don't worry if you've never ridden a Segway before! Everyone is given a brief introduction and time to practice on the Segway before heading out on the tour.

There are very friendly and helpful staff here. They have brochures on local attractions and…read moreattractions for all around New Zealand. You can book some of your adventures here. There is a nice gift shop here for you to buy some souvenirs. They have restrooms available if you need a potty break from walking around town. It was a nice area to dodge the rain for a bit.

Bus Stop for Rotorua! This bus station/tourist info place…read moreis a good place to start your adventure of Rotorua. They have a place where you can grab as many tourist brochures as you wanna get, and they have some people standing around to answer any questions you might have. There were only two people when I went, and they were quite busy with the influx of tourists asking questions. There's also a gift shop, which had higher quality souvenirs, but higher prices than the places around here. I skipped that stuff. It's a good place if you need to stop in and enjoy the climate control, and charge your phone. They have lots of plugs along the bar seating that looks out the windows. The clock tower will keep you informed of the time. The buses from out of town seem to stop on one side, and the local buses stop on the other side of this building, over by the playground.

Absolute must visit for us -- Maybe better than Yellowstone…read more Drive to Lake Rotomahana. and be prepared for geothermal wonderland Well worth the drive and the time Geothermal areas are through out the north island, and this is one of the best

This is a must visit if you are in Rotorua! From the Inferno Crater, the Frying Pan Lake to the…read morewetlands and Lake Rotomahana, Waimangu provides a primordial landscape-an otherworldly atmosphere! Huge ferns tower above you while bubbling craters and streams lead to wetland "jacuzzis" perfect for native and introduced birds such as ducks, geese and swans. There is a boat at Lake Rotomahana that ordinarily takes you to see other geothermal delights but it was under maintenance during our visit. You can contact Waimangu to see whether the boat is operational before booking your tour. The walk to the lake includes a nice ride back to the visitor center via bus. You can catch it at two previous locations along the way if you are not interested in the full walk.

Hobbit bus stop! This bus stop serves Matamata, or…read moreHobbiton! This place looks like it's for hobbits. A bus station that looks like it was built by tiny people out of scavenged local materials, in a whimsical fashion that only Hobbits can do. The windows are rough, with old style glass, with beautiful curves. The Intercity bus serves this station, and you can pick up buses and tours out to see the Hobbit movie set out here. You can even book the tour here at the I-Site! Restrooms are provided, and the bus area is safe and easy to access.

Customer service chief Gay saved my holiday with her help! Intercity bus stop is also very…read moreconvenient for budget travelers.

We took a tour with Volcanic Air out to the active volcano, White Island. There were 5 passengers…read moreand 1 pilot on the excursion (standard load) and it was one of the highlights of our trip to New Zealand. Our pilot and guide Josh was fantastic and made for a great morning. We were on the 9 am flight which returned around noon. Tips: bring only water and sunscreen and your camera- you can't take bags How it works/what to expect: -check in (or purchase tickets) in their shed along the lake near the park -sign a voucher and get weighted (there's a total weight limit for the helicopter) -fly to White Island volcano(around 30 minutes)-flight is smooth and easy and some great views -land on volcano, don hard hats and gas masks (just in case the wind shifts) and be led around for a little over an hour to get crazy photos- it's really safe Tip: were sturdy shoes it's rocky -load back up, fly to dormant volcano-highest spot around -land walk around get more crazy good photos (elev. 3500 ft) -get back in and return to the starting point When we were on the island we were one of only 3 groups and had the place to ourselves for the first 30 minutes and on the mountain top, it was just our group. Highly recommended!!

We did this cave as a combo with Waitomo cave. Waitomo is really focused on the glowworms and this…read morecave (while it has some glowworms as well) its highlights are the many rock formations. The ribbon or sheet formations were stunning. The white rock is so beautiful. The cave is fully accessible with no steps. The beginning walk down to the cave door reminds me of being in the sci film, The Silo. Our guide was very knowledgeable about the cave and the area. They encourage photos so we took a few. I really enjoyed this tour.

Came here with the grandparents and the kids and everyone loved it. Our guide, Jetta, was…read moreexcellent - she was knowledgable about the history of the place, some of the science behind the worms, and managed the tour from start to finish really well. The caves themselves are really impressive - with the Ruakuri cave you get both the glowworms (including fairly up close) and the stalactite and stalagmite formations on an accessible walking tour. Yes, it is also accessible with a wheelchair and it's great that it was a priority for the owners to make it that way. Definitely book in advance so that you know you have a spot. Also, to clarify this is actually a separate cave to the Waitomo Glowworm Caves where you take a boat - so if you are torn on which one to do you can do both without a lot of overlap.

Well worth the price. If you're a Lord of the Ring or fan or not, you will enjoy the beauty and…read morenatural settings. The frog pond has real frogs and are loud in October (mating season). The price includes transportation from the town pick up or the Shire shop and a tour guide. It's about a 3 hour adventure. The hobbit homes are colorful and meticulously designed and crafted. The guide tells stories and points out trivia to the guests. Near the end of your visit to the Shire, you are treated to a free round of drinks. They also have munchies for purchase. But there's more at the Shire gift shop. The staff are friendly and professional. Definitely worth the visit.

Hobbiton was such a neat experience! Mira was so welcoming and had much to share. She weaved the…read moredetails together so perfectly. Enjoying the feast with new friends was a great time and made the experience. The bulgar wheat and beef were tasty and the apple cider beer was very flavorful. We were so elated to dodge the storm and make it here on our anniversary! 13/04/2026