Me, wife, and 2 daughters (16 & 11) went the last week of July '25 and it was a great time. I never…read moreknew there was rafting in Richmond but will def be going back for a quick trip on the water that is quite fun. Tom was our guide, Hailey, was the other rafts guide, and both were awesome. Tom knew so much about the area history and is very experienced guiding. Such an easy trip to make with fun rapids (III's and sometimes IV's). I'm sure all the guides are great, but we will ask for Tom and Hailey first next trip. Pretty impressed with this outfit. (Wish they had more merch to purchase though, just imo).

The experience was super thrilling and entertaining. The rapids were amazing on our Lower Rapids…read moreride!! Ty, our guide, made it more enjoyable and interesting -- but don't plan on staying dry!

I surprised my husband with white water rafting for his 30th birthday and we had a blast! We did…read morelevels 3&4 and it was fun! Nobody fell off and we all worked well as a team. The instructor was 10/10. Real cool and fun dude. He really made the experience better. We'll definitely be back!

Mason was an AMAZING tour guide. We did the Fourth of July show. And let me tell you .... So worth…read morethe money. This was such an awesome event and so very well planned. The company and staff pay attention to every detail. From someone solo to a whole family... they made it all work. Thank you for such a great memory. Tips : Get water shoes not sandals. They don't allow it. Bring a water bottle per person. Cash to tip cooks and tour guides. Blanket or large towel to sit on. Wear something you don't mind getting wet or dirty. Lots of bug spray.

Amazing experience for all skill levels. Perfect amount of time on the water! The views and rock…read morefaces were beautiful! our kids loves seeing the cranes, bald eagles, wood ducks and so so many turtles! Steven was amazing and helped us understand where to go. Easy transition on and off the water. Best part of our Massanutten trip!!

Stephen was great! Not only did he load and unload all our boats, he also emphasized safety, was…read morehilarious, and was basically a tour guide on the ride to and from the river. The scenery was beautiful, the gear was well-maintained, and the 7-mile kayaking route was both relaxing and a decent challenge. Keep in mind that you must have shoes with a closed or strapped heel (no slides or flip flops). It comes in handy. And make sure you have sunscreen, a hat, maybe some sleeves, and snacks/water. In the fall, the water can be low. There will be obstacles, but follow their tips and you should be able to navigate around them (or over them... the "scoot" technique was key). It may not be easy but it will be gratifying! The rapids aren't too rough on a nice fall day, but you may need to work to get out of shallow parts. The faster flows are a really good time but it's not like whitewater rafting or anything. Most of the trip was like a lazy river, but with some quick, low rapids to make it a little spicy (in a good way). The water was clear with lots of fish, birds, and beautiful leaves about. Would absolutely go again!

My friends and I were looking for something different to do so we decided to give kayaking a try. I…read moream SO glad we ended up with Spence! He's incredibly friendly, knowledgable and chill. He gave us all really good advice that we would not have known otherwise (watch the water for ripples, that's where you'll get stuck on rocks, hold the paddle exactly like this, make sure if you ever go on your own you have a life jacket on the boat otherwise you'll get fined, etc.). Best of all he's just great to be around; he's fun and chatty and you can tell he loves the outdoors and his job. I think the best way to sum it up is to say that everyone in my group left the trip and said they wanted to purchase kayaks of our own! Maybe another guided trip or two isn't a bad idea, though, as the James is a tricky river...

This is so sad that I am the first reviewer...I hope more will review…read more I was looking for something different to do and saw a Living Social Kayak offer from KR...so, I figured "why not?" I called and Spence is just the nicest, most down-to-earth guy. Very calm...even after I told him that this was going to be my first time and I have no clue what I am doing or even what I should wear. 8am on a Saturday...I was not pleased...until I was in the water. Got to the site and the instruction was great! Brief, yet everything (I think) that we needed to know. He did everything...dragged the boats down the landing....held it while I cautiously got in....and off we went. I got into my own little zone and just paddled. Spence came and got me and we chatted for a bit....nice, nice guy. I cannot wait to go again!! So, for the suggestions...there are always suggestions. It would have been cool for Spence to have had everyone in the group introduce themselves. It was not until just before we ended that I found out that someone else on the trip and I work for the same company. I think the website needs some updating. Spence mentioned a moonlight paddle. This sounds wonderful to me, but I cannot find it on the site.I need to plan a bit further in advance than most people (I travel a lot) and knowing this schedule earlier would be helpful so I can plan my travel around events such as this. Low key, no frills, quality equipment, and nice guy!

I never expect much when I come to a tubing spot but this place beat expectations. Staff was all…read moresuper friendly and accommodating. They have real toilets and hot showers for after the float. Store also sells water proof gear and snacks. Bus ride and instructions were nice and easy. Tubes seemed nice quality and their key system was awesome.

Good canoe outfitter. Our group camped too. Nice primitive camping along the river. Expect a train…read moreto wake you up at least 2-3 times a night, horn and all. But, that is common in riverside campgrounds. What was not common and the reason for two stars was the lack of porta potties for a camp area that had over 100 people. Absolutely unsanitary and smelly. I can't use a potty where the feces and paper is mounded so high it nearly touches me from the bottom. And the smell permeated the campground near the potties. We had flies too. We were all happy to go. Supposedly the 3rd potty didn't show-then rent one people. Or have the service switch out the ones there mid weekend. You should not put your guests through those conditions.

The staff were great and I loved my kayak experience. They definitely cater to those staying on the…read morecamp ground as the price for the kayak was $40 for the day and if you camp at their campsite you can keep it with you. They charge $5 to park. We asked about rental prices for jet skis. They wanted $600 for the day or $100 an hour which I found to be pretty outrageous. It seemed the boat rentals were actually cheaper than the jet ski. Overall, the staff were nice and equipment was kept up well. I felt the price for the kayak was reasonable but would likely not rent larger pieces of equipment.

Girls day at the sauna! Great service. Very attentive and kind. The sauna is beautiful, very well…read moremaintained in a gorgeous and convenient location. I am definitely going back. Highly recommend!

Wow..........from start to finish this was the best experience. Liz and the whole team made our…read moreday memorable. They went out of their way to accommodate my group, it was my birthday. Thanks for making us happy, we will definitely be back

We pre booked a group of nine prior to arrival after calling directly to have a few questions…read moreanswered. I'm unsure who we spoke with over the phone but they were pleasant. First hiccup was check-in when the parking attendant couldn't find our reservations because she confused the first and last name of our reservation. We were frustrated trying to locate our reservation confirmation with spotty cell service and calling a similarly named company to confirm we were at the right location. She was apologetic after the mistake but didn't provide much direction after our waivers were signed. We walked to the building to confirm our reservation again and had to request life jackets for the children in our group. Life jackets are provided free of cost. We waited for other groups to gather for a brief instruction which included information on an island that can be stopped at, some points of reference for the tube float and instructions for exiting/ time to return by. The gentleman instructing was kind and personable. Transportation is provided upriver. The bus left after confirming everyone had a tube with no further instruction and no staff stationed at the entry point. We had no instruction that there was a basket with rope at the side to rope tubes together. This was pointed out to us by others tubers that were present. We spent the extra $10 for a 'cooler tube' which was a regular tube with two pieces of rope tied on to form an X in the center. We had to add ropes to our cooler tube to ensure our backpack cooler stayed in the tube. The entry point was nothing more than a step sandy path directly into the river. Shoes are required and a necessity as the depth varied and there were a lot of large rocks/ fallen trees that were difficult to see underwater. Once settled we joined many others on the river as it was a hot July day. The float was enjoyable for the most part although one of the ropes that I used to attach my son's tube to mine broke (not came untied) in the river which was frustrating. We opted not to stop at any islands and there was no signage for our float other than where to exit. The exit itself had some small rapids and I felt that the current picked up close to exiting. There were staff at the exit but they offered to cut ropes and take tubes to shore not to offer any assistance to those exiting. Again the depth fluctuated and there were large submerged rocks at the exit which were difficult to see/ navigate underwater. While this was my first time tubing, I have canoed and kayaked (in another state) before and was not as pleased with this experience as I have been with prior river rental experiences.

Such a fun adventure. Definitely recommend…read more You drive through a little town and think you are there but you still have a little way to go. We drive down these windy skinny backroads and finally get to your destination. The staff helps you park and tells you to go to the office for your appointment. In the parking lot there are port a potties as well as changing rooms. Get yourself situated and head to the office for orientation. Make sure you apply a good amount of sun block. After the safety talk you get on a bus and head to the river. The bus was nice and bumpy and just the start of the adventure. When the bus parks you get your tubes and get into the river. There was a State Trooper sitting at the beginning so make sure you are following all the rules. You need to climb down a steep river bank and then get into the river. Make sure you are wearing water shoes. Plan on the adventure being a few hours long. The river wasn't too high so the water didn't move too fast. If we didn't stop it would have been about 2 hours long. Bring a lunch and hang out at the beach midway to extend your day. Get yourself a cooler tube. Bring a good size cooler. Look at the pictures. The one I brought was a little small. When we were looking for beers it was a little difficult because I had to more the food to get to them. It is tough to do when you are sitting in a tube.

This place is amazing! The staff if great and super friendly. The launch site is right there and…read moreyou escort yourself out. I like that because you dont have to wait for a bus or other people. The river portion is everything because it starts out slow then you drop into a few "just right" rapids. There is a spot to jump off some rocks, my son loved that! At the end you come out to a ricer beach area , where you can play in the water or walk your tube up to a shaded spot wnd wait for the bus. The bus is cool little way to end the trip! Plus you can get right back in the river and do it again!! Second time in a month I have come and keep getting new friends to experience it!

It is a shame to give this facility a bad review. The owner, Bill, was wonderful. The land and…read morefacilities were beautiful. The point of this review is not just to inform potential customers of the abusive treatment of staff but to try to reach Bill to let him know that he needs to change his staff. Candy, the seeming manager of the outfit, was positively awful and noted as a 'Karen' in other reviews. As stated in other reviews, Candy's abusive attitude while in a leadership position has also permeated other aspects of this organization, sometimes putting children in danger. Candy's abusive behavior includes but is not limited to yelling while contradicting what the owner had told us the night before, demanding 30 minutes before time to leave that we were to do a mandatory service project that she had mistakenly left off the official paperwork, and was not explained to those present until pack out. Candy's response to being questioned about the contradictory information was to alter and resend official paperwork and change the website afterward. When Candy was allowed to communicate directly, she remained silent when proven wrong and instead sent false emails regarding conversations to other organization members. Other than that, our canoeing instructor was gruff but incredibly knowledgeable. The students had the most comprehensive canoeing instruction I had ever seen, and the instructor enabled them to meet their goals. That said, if you go for canoe instruction and get Mike, he will scare the students if they are not forewarned. Please help your students to be active participants and answer questions. Pre-education in canoeing may also help as he tends to ask questions about things he has not yet introduced.