I had a serious case of iron deficiency anemia and was looking for a hematologist to work with when…read moreI came across Dr Lowe. He's calm, thorough, friendly and explains things well. I feel safe and well cared for by him, and most of the IV team upstairs. I definitely recommend him.

We went to see Dr. Lowe after one of my family members had cancer surgery. The oncologists we first…read moreconsulted with were intimidating or made us nervous about the proposed treatment plan. Thankfully we found Dr. Lowe! His warm and caring manner put my very scared relative at ease and made her feel like she was in good hands. Having someone listen attentively and communicate with compassion makes such a difference during this difficult situation. She now actually looks forward to her visits with the doctor! (Kudos to the staff here for running an efficient office. We rarely have had to wait long plus the waiting room has a calm atmosphere even when it's busy).

The best breast oncologist hands down…read more Perfect in every way. He took care of my wife and still is in her ongoing treatment in the best way.

Dr. Chan is remarkable! He is an expert of experts in the treatment of breast cancer. I was…read moreblessed to find a doctor that is not only highly regarded as an expert in his field, but also compassionate and empathetic. He is patient and explained things that were complicated in simple ways so I had a thorough understanding. We are blessed to have Dr. Chan and his staff in the South Bay! I can't recommend him enough. Thank you Dr. Chan and go Bruins!

I had a great experience at Dr. Mirhashemi's office and with his team. I was referred for a large…read moreovarian cyst, endometriosis and painful cycles. My first appointment I waited 1 hour, which I see people have issue with on the reviews. The truth is- sometimes specialized care takes time. If you have questions for the care team you expect them to take time with you. The one hour wait is not an issue when you consider this isa surgical office that sometimes has pop up emergency patients. The office was kind to me when I checked in. I saw the Dr. who answered all my questions and had an immediate plan of care going into the appointment. Then I sat with Evelyn to schedule. She is wonderful! So clear and assuring in her demeanor and very knowledgeable about insurance policies. She was also so easy to reach when I had questions post scheduling. Another shout out to Natalie who helped me with all the confusing paperwork that was needed by my work for time off. I don't think I could have figured it out without her! Im still healing, but I feel like I was taken great care of and so lucky to have Dr. Mirhashemi operate on me given his expertise in his field. It seems like it was quite the procedure and he was able to complete it all laparoscopic, something a lesser surgeon could not.

Dr. Mirhashemi is simply amazing. He's kind he listens to you. You can look at his face when he's…read moretalking and you know he cares he's an excellent doctor technically and also has tremendous bedside manner. He made me feel at ease and he made me give up all the anxiety I had he saved my life. I recommend him with every bone in my body. He's one in 1 million if you get him for your Doctor. You're very very lucky.

Dr. Jilani is an excellent doctor. He is very positive person... a very smart doctor and is very…read morehelpful in this most difficult time. Thank you for answering my questions. Thank you for you care and compassion. 5 star all the way

Very thoughtful and good in explanation. He doesn't hurry and answers questions. Very good facility…read moreand staff

A year ago today, I received a diagnosis of stage III pancreatic cancer. At the same time, Dr…read more Bhayani and his team performed a Whipple procedure on me, involving the removal of my gallbladder, various other organs, parts of my pancreas and stomach, and the sewing together of what remained. Today, I am both alive and cancer free. I believe that I owe my life to the good care and professionalism of Dr. Bhayani, and after that, to the care of my chemotherapy and radiation oncologists. I give him my highest recommendation.

On my very first appointment, Dr Bhayani took his time, explained my situation thoroughly as he…read morecould best see it based on previous doctors assesments. He was incredibly kind. Never once did I feel rushed. I left reassured he had a handle on it and that I was in good hands. He recommended and Exploratory surgery to confirm his suspicions. He was right in his initial gut feeling. On my postop appointment he shared photos of areas that had been of concern to my Gastro Dr and Radiologist ,who read my CT ,and revealed that there were no twists in my colon ,and assured me that I was not in danger of a potential bowel obstruction. He took his time again explaining everything. I left with a sigh of relief.

I saw Dr Taylor for 2+ years and had several surgeries done by him. Unfortunately, my case is…read moreoutside of his specialty (RVE) and he advised after my last surgery that if it doesn't work, he doesn't know what else he could do for me, so I have reached the point where I need to consult with an Endo specialist surgeon(s). I really appreciate Dr Taylor's candidness, willingness to listen, and his ability to admit when something was outside of his realm of expertise. Thank you for everything you tried to fix me (and shout out to Gloriella & Natalie for all your help & support too)! As a side note, the office does do everything manually (no MyChart, email, etc) which makes things less convenient and there is usually a substantial wait for appointments, but otherwise you're in good hands!

I made an appointment for a culposcopy with Dr. Taylor after I was told it was going to be 7 months…read morebefore I could see the doctor I was referred to. I was absolutely shocked to see the facility when I walked in. It looked more like a back alley clinic. Half of the forms had handwritten places to sign and it was PACKED in a tiny room. My regular doc is at the main Providence facility, so I expected it to be similar since this is also Providence. Dr. Taylor is a butcher. I have never in my life undergone such excruciating pain during a culpo. I have 10 tattoos and a very high pain threshold and was begging him to stop. At one point, I almost passed out and his response was, "just pass out, you're on a table." When I asked how long the extreme pain would go he said "I don't know" and looked at the nurse. There was absolutely NO bedside manner or consideration of the fact that if a 40 year old woman is writhing in pain, something might be wrong. 7 hours later, I'm still in immense pain.

I don't think the care was completely openly honest about what type of treatment my husband was…read moregetting. I think that we thought it would heal. In reality the cancer kept returning every 5 to five to six months.

My husband has been going to Dr Horodner for years and we love not only his bedside manner and…read moreability to think outside the box, but he gives us the pros and cons of treatments that are realistic to our situation. I was given a diagnosis through City of Hope and I went there for surgery. However, when it came to needing a doctor to discuss options and then to continue my care, I never considered going to anyone else as Dr Horodner is our guy. I am a nurse and have first hand knowledge of many great ones to go to, but through my whole scary ordeal, I knew that the one known, solid person that I trusted since before all of this was Dr Horodner. I've not once regretted my choice and we love him.

Outstanding doctor and fantastic group working there. I'm very happy to have him as my oncology…read more The office is beautiful. It is a very comforting feeling as soon as you walk in. I'm blessed to have Dr. Cheung as my oncologist! Thank you.

Dr. Cheung is an outstanding doctor. Very welcoming and easy to talk to. He listens to you and asks…read moreif you have any other questions or concerns. He is reassuring and takes his time to listen to your medical issues. Be does not rush you and is very personal. Highly recommend.

City of Hope South Bay is truly amazing. I genuinely look forward to coming to chemo because the…read morenurses go above and beyond--they care deeply, and it shows in every interaction. My doctor, Dr. Ziyeh, went above and beyond in a way I will never forget. After being diagnosed elsewhere with stage 4 TNBC and told I had 7-8 years to live, she made sure to remind me that there is a cure for me--that I don't have to live with this for the rest of my life. That hope changed everything. The entire staff is incredibly caring, compassionate, and supportive. City of Hope is what the standard of care should be. I've seen both sides of healthcare, and the difference here is undeniable. I will forever be grateful for City of Hope

This place is amazing! Every single staff member is kind and knowledgable. The front staff always…read moregreet you with a smile; Dr Vatanparast always shows up in a timely fashion, comes prepared, shares her screen and talk things through and answer my questions with respect and patience; nurse navigator Ann does it all somehow; the infusion nurses are all super sweet and hard working, quick to think on their feet, help each other out, and I love that having everything in the same office means that Dr V or Ann can pop by if any issues arise. The vibes are always great despite the heavy reason we're all there. The infusion rooms are these spacious private bays, with big comfy, reclining chairs (with seat warmers!), and an additional seat for your loved one. There are also a few completely private rooms with beds for those who need those. So no squeezing in with 15 other people in one room! They always answer any questions I have through MyChart within a day or two, always follow up to make sure scans are scheduled, and have even helped out with pharmaceutical financial assistance applications without me having to do anything. I understand that people are more prone to leaving reviews when they are upset, but seeing all these negative reviews about a place that has been absolutely amazing to me was bumming me out so I'm hoping this helps. Also, free parking!

I had an extremely frustrating experience trying to schedule an oncology appointment for my mother…read morethrough this provider. Over several days, we dealt with repeated communication failures, lost information, excessive hold times, and multiple disconnected calls. One scheduler named Jasmine behaved unprofessionally during the call, including singing/humming while assisting us, and ultimately disconnected the call after we expressed frustration with the process. When I called her direct line again, she kept rerouting me to keep me on hold and then she picked up and disconnected the call by hanging up on me again. After filing a complaint through my mother's insurance provider (Medicaid), the office apologized during a three-way call and promised that a supervisor named Adrianna would contact us the same day. That callback never happened. At this point, I will be filing a complaint through my mom's primary insurance provider (Medicare) and other oversight agencies. At a time when families are already under stress trying to coordinate medical care, this level of communication and professionalism is unacceptable. I hope management takes these complaints seriously and improves how patients and caregivers are treated.

I hate having to call this place because I never get a response after speaking with their team on…read morethe phone for answers to questions .They offer a text option, used it and no response. They take down messages, no one calls back I've been waiting for a call back for a week now. Their disregard for responding to messages makes me feel like what I'm going through is no big deal, like I'm a bother. Their staff is nice, in person and the NP is good, I've never seen a doctor there, again I'm assuming it's because my cancer isn't as "bad" as other cancers. Doesn't make it any less scary when it's your first time though.