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Hughes Gaylon

5.0 (1 review)

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11 years ago

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Alvin Smiles - It's National Smile Month, and your smile deserves VIP treatment 

Let's get you that clean, confident, camera-ready smile

Alvin Smiles

2.8(13 reviews)
1.4 mi

Don't see Dr. Ali Fahham, I took my son there and he said my son had 14 cavities..he said if he…read moredidn't get them fixed now he would need root canal..I took him to another dentist for 2nd opinion,he didn't have ANY CAVITIES!!!!. He made my son feel so bad telling him he's not taking care of his teeth..

I had an appointment scheduled for a regular check up and I didn't receive a confirmation so I…read moretried to call twice to change my appointment time because I had a medical emergency that morning and had to go elsewhere, now I understand it was within 24hrs of my actual appointment when I booked it but messaging me and telling me you're gonna charge me if I miss my appointment when you haven't even confirmed it is very frustrating and I booked it while the office was still open. I was able to change my time and still went in that day. The doc was very kind to the woman in the room next to me and he was informative to her. When he got to me one of the first things he said was along the lines of "you like to cancel appointments now don't you" and that caught me off guard because you have to put a lot of trust in someone who is using sharp instruments in your mouth. He claimed I wasn't flossing and that's why I was bleeding a lot, didn't apologize once while cutting into my gums, I do floss, daily. His demeanor was rude and cold towards me along side the fact that I had a trainee nurse (she did great but suctioned the bottom of my tongue on accident a couple times which caused me to jolt a bit) to which he responded as though it was my fault. I'm not going back. I don't feel safe or comfortable with this dentist office and I wouldn't recommend it to anyone. When I got home my gums were still bleeding and I had pieces of my gums that were literally cut into. It's been a few weeks but I thought I should put this out there. Disgusting behavior and horrible customer service.

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Alvin Smiles - Office in Thanksgiving

Office in Thanksgiving

Alvin Smiles - Office in Thanksgiving

Office in Thanksgiving

Alvin Smiles

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Pearland Modern Dentistry and Orthodontics - Looking for a family dentist in Pearland, TX? You have come to the right spot!

Pearland Modern Dentistry and Orthodontics

4.2(94 reviews)
13.0 mi

If I could give it 0 stars, I definitely would. They never called after I requested an appt so I…read moredecided to call to schedule after 5 days of waiting. I was then placed on hold for 10 minutes and the call ended suddenly. I called back to STILL schedule an appt and was given a date, but was placed on hold again for almost 10 minutes. Another person spoke and when I gave them the information to schedule, I was placed on hold again. This is very frustrating and I hope they get it together very soon.

Although the dental hygienist Tammy is great and Dr. Patel is pleasant, the office staff is…read moreHORRIBLE!!! They are so inept at their jobs, it is sickening. On 12/16/24, I had teeth whitening done on the upper & lower arch. Even though I told them that my insurance pays for 50% of each arch, the lazy office staff did not verify my coverage, but instead has me pay in full and said they would issue a credit when the insurance paid their portion. Fast forward to March 2025, I go in for an appointment and bring them 2 letters that my insurance company has sent them asking for additional information on the whitening service that I had. PMD had never responded to the request for information!!! Now I am asked to pay for that days appointment when i should have had a credit on my account! Fast forward again to July 2025, I am scheduled for an appt on the 21st. This time I call the office prior to my appt and STILL no credit. My insurance paid them $227 which should now be a credit on my account. I am furious. I cancelled my appt and I will no longer do business with these people. I have also filed a complaint with the BBB and TSBDE! Next, it will be small claims court. It is really stupid that I have to waste time on this! BEWARE! Make them verify services with the insurance. Do not pay in full waiting for them to give you a refund!!

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Pearland Modern Dentistry and Orthodontics
Pearland Modern Dentistry and Orthodontics
Pearland Modern Dentistry and Orthodontics

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Hughes Gaylon - orthodontists - Updated May 2026

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