Went in for aTire rotation, oil change, diagnostic. HVAC repair estimate $2400, differential seal…read moreleak repair $582, oil pan gasket $965. Wasn't born yesterday or day before kids. Got the HVAC issue repaired at a reputable local mechanic for $232. Oil pan gasket did not need replace nor a differential leak. Oh you tech that changed the oil 62610 didn't tighten properly and that leaked after service. I will never buy a vehicle from you due to your shady shop practices. Shame on your staff.

Recently my engine light came on while driving. I called Onstar who ran a diagnostic on my vehicle…read moreand gave me a code. Onstar explained what it could be from this code and recommended service at the dealer York. When I contacted Yorks service Dept I was told they would have to run a diagnostic test on my vehicle for a $140.00 even though I had the code from onstar! Ridiculous if they don't know this code then look it up! I pay for onstar just for this purpose. I've been a loyal customer for several years now. The first time I've had service with this new service manager I had to replace a fuel pump after contacting onstar. I was charged a diagnostic fee then even though onstar gave me the code. I also found out from the service manager that if I used flex fuel in my Impala than it ate the rubber seals in the pump as they don't make a seal that is resistant to flex fuel. Yet my Impala is a flex fuel vehicle and I should have not had to pay to get it fixed Chevrolet should have fixed it for free as it is not truly a flex fuel vehicle! I don't know how they get away with selling it as one! These two things makes me wonder how many vehicles sold as flex fuel from Chevrolet have fuel pump gaskets that can't handle flex fuel and the owners charged for a new pump that as well can't handle flex fuel! So after these two service episodes one I didn't go to. I will not pay for a diagnostic test when it's not needed! I will find another repair shop, more over another dealership to patronize.

The worst place to ever buy a car, I am one day late on a payment and they are here to get my car…read more I can understand if I was to be a month behind, but not for one day. And Tiffany is a complete bitch and not even willing to try to work anything out with you. Stay away!

Bob Bowen Ford, James Thurston, and Brian Cundiff Breached an agreement to sell a 2017 Ford C-Max…read moreto me on 10-14-21 when they refused to sell, because of selling it a preferred buyer, out from under me. Agreement was made in Oct 11 and 12. Contract elements were completed: 1) Offer Oct 11, the offer consisted of Edmunds Ad, James, confirming that C-Max is still available for sale, and giving current price of $15,995. I agreed to pay that and said I was interested. I told him that I would ship car to CO. James agreed to that. I asked him to hold the car and he agreed to do that. 2) Acceptance of the offer: Oct 11 at 6:00 PM I emailed stating "I want to proceed with the purchase" Oct 12 I told Brian I would purchase the car and would wire the funds or send a bank check 3) Agreement to my acceptance Oct 12, Brian told me he would take the car off of the market, and requested reg name registration. I emailed it. Oct 13 I requested a total price and got shipping via YellowFin. Oct 14 James emailed refusal to sell: Just wanted to let you know that we have a long time customer that is in need of a hybrid vehicle and the Cmax is what they are looking for. The boss has decided to sell it to them verses selling to you. There are many deceptive, dishonest wicked vendors nowadays but I did not expect this from Mr Bob Bowen.

Travelling from north of Indy to Evansville, I had an engine issue develop on the Interstate, got…read moreto their location. I was greeted in the most comfortable cheerful manner. Helpful smiles and concern from all. They diagnosed my issues and had me back on the road in less than 60 minutes. I felt like they dropped what they were doing to get me back on the road. Cannot get that kind of treatment in the big city dealerships. Thank you all - (not sure why the review says California I live in Indiana)

Bought my first car here! A Mitsubishi Galant. Was a wonderful car with no problems throughout the…read morecouple years of owning it. Bought my second car here. A Jeep Wrangler. Have been driving it ever since!

From the owner: Very nice used vehicles. Family owned and operated for over 24 years. People at Gibson Auto Sales…read moreare very happy to help you get the vehicle you want and need.

Quick and easy oil change. Chris made everything easy to…read moreunderstand. Was in and out within 45 minutes!

I would recommend literally any Honda dealership in the state of Indiana over this one. Made an…read moreappointment to come view. A car drove all the way down there from Indianapolis, we get down there, and the car is up on a lift with all four tires off. Very unprofessional. Very poor service. Manager thinks he's too good to even talk to customers. I also think it's very unprofessional for a salesman to talk about not wanting to share her money with the other salesmen so she's trying to do two deals at once.

What a fantastic SUV and what great service we received from Jared and the guys. Very impressed…read morewith everyone at Royal on the Eastside. They are to go to folks if you really want a great deal on a new or used vehicle. They actually took the time to explain everything my wife had questions about. They offered to do face time if she had any other questions, since we live three hours away. Yeah, we got that good of a deal. Worth the drive.

- Misleading Trade-In Experience and Questionable Ethics…read more We brought our vehicle to this dealership for a trade-in, and they pulled up a CarFax report showing structural damage. Based on that, they told us the car was only worth $500. It felt like we didn't have much choice, so we accepted the offer. Not long after, we saw the exact same vehicle on their lot and listed on their website for $6,000--with no mention of any structural damage. So they either exaggerated the issue to give us a lowball offer, or they're now trying to sell a car with known structural damage without disclosing it to potential buyers. Either scenario is shady. It's dishonest, manipulative, and completely erodes trust. If this is how they handle trade-ins, I'd be very wary of doing any kind of business with them.