I just received notice that MES sent us to collections for my son's appointment that was still in…read moreprocessing. When I called to make an appointment for my family. I referenced both insurances (BCBS Wellmark and VSP) that my family was covered under. MES scheduler said that they could process our insurance. I proceeded to make 3 appointments (all the same type of appointment) for my family. We all had appointments on the same day and at the same time. We were split up for our appointments. After our appointments, I had to run my younger son another appointment.My older son was still in his appointment so my husband stayed behind to check everyone out. At the front desk, he was told that they could not accept our insurance...which was not what we were told upon making the appointment. I called and emailed multiple times, trying to remedy this and work something out. I called both insurances, on the phone with them for over an hour each trying to get them to process all the appointments or tell me how to remedy. The insurance company clarified that my older son was coded a way that they could not process. When I called back the MES team to notify them what both insurances said, they were no help and took zero accountability. I requested Dr. Watkins to review the appointments, which I was informed that she did and clarified that my son was coded as having a different type of appointment which was why our insurance wouldn't process it. Whoever originally made our appointments or drafted records with coding for payment at Medical Eye Specialists made a mistake. During the time that I was going back and forth to remedy the billing and process insurance, MES sent the bill to collections. They did not inform me they were doing this even though we were in contact. This is the second time MES has lacked accountability. A previous appointment that I made with them. The scheduler booked me for a morning appointment that the Doctor didn't show up for. This was a mistake on their end. I received a reminder notification prior to appointment that I confirmed. This is really unfortunate because we have loved working with Dr. Watkins. Medical Eye Specialists will also be losing 3 patients.

I love the friendliness of both doctors and staff! I had cataract surgery, and everything was…read moreexplained in detail, in plain English, so I knew what to expect and also what might go wrong. That was wonderful! Nothing went wrong. I'd recommend everyone to this clinic. It's the best eye clinic I've ever been to!

I've spent my career in medicine and in todays world it's hard to find responsive well qualified…read moremedical personnel. This office and doctors exceed in every way. Excellent quality of care. Very informative and on top of every detail. This was my second opinion facility and I am so happy I found them!! You will be so glad you chose them for ANY eye care needs

Excellent experience! Extremely friendly staff. Dr. Witt took time to explain everything in…read moreunderstandable language. Couldn't have been better!

Check-in was easy and friendly. The checkup process was…read moreawesome it was nothing like I remember it from back in the day. My eye Dr. was awesome. My experience here at Advanced Eye Care was very pleasant I would definitely recommend them to everyone I know. Thanks for my exam easy and quick. Thanks

I went to Advanced Eye Care for a recheck of an eye infection and was told I needed another…read morecomplete eye exam, even though I had one there just a few months ago. They were more interested in running unnecessary tests than addressing the actual infection. On top of that, the staff was unpleasant and dismissive, which made the whole visit feel uncomfortable and unprofessional. I left frustrated and with no diagnosis for the infection. I do not plan to return to Advanced Eye Care or recommend it to anyone.

I was in a bind having contact issues and 20/20 set me up quickly. Professional and kind.read more

Great service they were Very helpful with an emergency i had with my contact lenses.. thank you so…read moremuch!!!

Wonderful office. Both Dr Anderson and staff are committed to excellent care. Terri is…read moreexceptional when it comes to picking out eyeglasses

Extremely friendly staff. Our prover was quick and shared a genuine interest in getting to know our…read morefamily. Great selection of name brand frames at a fair price! Highly recommend for adults and children. Also a bonus, in network with VSP!

i was referred to this office by the Gallatin Department of Health regarding a health matter…read morerelated to foreign travel. I was treated with extreme rudeness and aggression by Melissa, who identified herself as the boss. She constantly interrupted me as i tried to explain my situation and she proceeded to talk over me and devalue any questions i had. She ended up hanging up on me. A very bad experience. I wouldn't recommend this place to anyone.

Dr. Pete, and his staff are the BEST urgent care in Bozeman. I have been going there for my…read moreurgent care needs for the past nine years. I HIGHLY recommend EMMC to all that ask.