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    Hugh Wright, MD - Bozeman Health

    5.0 (3 reviews)

    Services - Hugh Wright, MD - Bozeman Health

    Eye surgery

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    1 year ago

    Helpful 1
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    1 year ago

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    4 years ago

    Billings Clinic Opthalmology is a wonderful clinic! Dr. Wright is so kind and very helpful! Would recommend to all of my family and friends!

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    Medical Eye Specialists - Wesley Harl Adams MD

    Medical Eye Specialists - Wesley Harl Adams MD

    3.7(6 reviews)
    0.3 mi

    I just received notice that MES sent us to collections for my son's appointment that was still in…read moreprocessing. When I called to make an appointment for my family. I referenced both insurances (BCBS Wellmark and VSP) that my family was covered under. MES scheduler said that they could process our insurance. I proceeded to make 3 appointments (all the same type of appointment) for my family. We all had appointments on the same day and at the same time. We were split up for our appointments. After our appointments, I had to run my younger son another appointment.My older son was still in his appointment so my husband stayed behind to check everyone out. At the front desk, he was told that they could not accept our insurance...which was not what we were told upon making the appointment. I called and emailed multiple times, trying to remedy this and work something out. I called both insurances, on the phone with them for over an hour each trying to get them to process all the appointments or tell me how to remedy. The insurance company clarified that my older son was coded a way that they could not process. When I called back the MES team to notify them what both insurances said, they were no help and took zero accountability. I requested Dr. Watkins to review the appointments, which I was informed that she did and clarified that my son was coded as having a different type of appointment which was why our insurance wouldn't process it. Whoever originally made our appointments or drafted records with coding for payment at Medical Eye Specialists made a mistake. During the time that I was going back and forth to remedy the billing and process insurance, MES sent the bill to collections. They did not inform me they were doing this even though we were in contact. This is the second time MES has lacked accountability. A previous appointment that I made with them. The scheduler booked me for a morning appointment that the Doctor didn't show up for. This was a mistake on their end. I received a reminder notification prior to appointment that I confirmed. This is really unfortunate because we have loved working with Dr. Watkins. Medical Eye Specialists will also be losing 3 patients.

    I love the friendliness of both doctors and staff! I had cataract surgery, and everything was…read moreexplained in detail, in plain English, so I knew what to expect and also what might go wrong. That was wonderful! Nothing went wrong. I'd recommend everyone to this clinic. It's the best eye clinic I've ever been to!

    Hugh Wright, MD - Bozeman Health - opthamalogists - Updated May 2026

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