I went to Advanced Eye Care for a recheck of an eye infection and was told I needed another complete eye exam, even though I had one there just a few months ago. They were more interested in running unnecessary tests than addressing the actual infection. On top of that, the staff was unpleasant and dismissive, which made the whole visit feel uncomfortable and unprofessional. I left frustrated and with no diagnosis for the infection. I do not plan to return to Advanced Eye Care or recommend it to anyone. read more

Doctors do a fine job but the frame department has dismal customer service and do not communicate professionally.

Dr Jody Fink is one of the best eye MDs I've seen. She is professional, knowledgeable, kind, always takes time to explain things, never rushes her appointments and has been wonderfully helpful to me. Cannot recommend her enough - she is amazing and awesome! The staff is always professional as well. PS: I've seen the reviews about the cost of glasses - the prices here are not out of line with the quality of lenses you get through Advanced Eye Care. Yes, you can get cheaper frames/lenses elsewhere, but in my experience, the quality far outweighs what the cost is. My new lenses through Advanced Eye Care are some of the best I've ever gotten. read more

Be sure to ask prices up front. I had lenses replaced and paid $500. Apparently, they billed insurance for $200 then sent me a bill for $20 as a new patient which I am not. That's a total of $720!!! I'll never go there again. read more

Tiff was awesome and helped me out in a great time of need. The girls upfront were really nice.

Stopped in to order glasses with an existing prescription. While waiting my turn, I noticed a young woman walk in. When she walked into a back room, I realized she was an employee. I was shocked. What professional eye care place allows employees to attend work in hot pants? Yes, I said hot pants! Believe me, I'm no prude, but I expect people in this type of business to look a bit more professional. When it turned out she was to assist me, I kept my opinion to myself, but her attitude sort of matched... Not very professional. I won't go back. read more

Dr. Harper is awesome. She is so smart. Great staff. Extremely Helpful and friendly ! read more

We are long term customers. We have stopped in for years getting refills on glasses cleaner. No problem and good customer relations. Today we stopped in and we're told they will charge us for refills on those tiny bottles that we bring in every six months. Bad customer relations. We have spent over 15,000 there an they are going to charge us a buck for a tiny bottle refill. Bad customer relations. read more

Excellent service! We were traveling from out of town and needed to fill my son's contact lens prescription, which they did not have in stock. But the friendly staff offered him a set of trial contact lenses free of charge. We came in on a Friday just before closing and they treated us with kindness, and definitely went above and beyond. Thank you so much. We really appreciate it. read more

Check-in was easy and friendly. The checkup process was awesome it was nothing like I remember it from back in the day. My eye Dr. was awesome. My experience here at Advanced Eye Care was very pleasant I would definitely recommend them to everyone I know. Thanks for my exam easy and quick. Thanks read more

I went here for a standard eye exam. At first glance, they seemed great. Nice, new building, state of the art equipment, experienced doctors, etc. I didn't feel the same after they gave me not one but two incorrect prescriptions. It was especially unfortunate since I opted not to have them make my glasses at their exorbitant markup and went to an independent shop instead. So, I paid a lot to have the incorrect prescription made (which Advanced Eyecare refused to reimburse me for). They tested me again and gave me another incorrect prescription. At that point, I gave up on this place and went elsewhere. The new place (You & Eye Optical) had no trouble at all figuring out my prescription and I got contacts, that actually allowed me to see, a week later. I still have the faulty glasses and maybe someday I'll get them fitted with my real prescription. Thanks for nothing, Advanced Eyecare. read more

Clean, professional, and trustworthy. Dr. Kimball is great and I've been seeing him for years. Nice selection of frames, but I sometimes find better deals and selection elsewhere. read more

I recently moved to Bozeman and visited Advanced Eyecare for the first time in July 2018. I am extremely pleased with my recent experience. I was seen promptly for my appointment. The technician and doctor (Dr. Harper) carefully explained everything they were doing. The optician who worked with me, Brittni Hopkins, took great care to help me choose attractive frames that fit my face well. Brittni took very careful measurements to make sure I would see well with my new progressives. I LOVE my new glasses. I am seeing extremely well, especially for reading and computer work. Also, the frames are very comfortable and fit my face so nicely. These are probably the best glasses I've ever had. I am super pleased. I highly recommend Advanced Eyecare Associates. read more

Every should get the Pleasure of working with Annah here at Advanced Eye Care. She is so incredibly patient and understanding when it comes to picking out frames. She gets it!! Seek her out! Oh and DR. Johnson is amazing and personable and funny! Win Win! read more

I love the variety of frames they carry and everyone is very helpful. Dr. Johnson is one of the most down to earth, easy to talk to doctors that I have ever worked with. She does a fantastic job with her patients and makes clear, logical suggestions. Would recommend her to anyone! read more

After having the lab that they use in Helena recommend them, they quoted me $335 for a pair of lenses only. I asked them if they could match a local competitors price of $315, they said "we're not in the business of matching prices". I was surprised to say the least. I'm sure they have fat margins on lenses and could have easily matched or beaten the price. Instead, the girl who was quite robotic and arrogant said she spoke to her boss and he said what he said. Unbelievable. Another business destined to fail at some point. I'll buy online I guess. read more

Advanced Eye Care is by far the worst optometric experience I have ever had! I called Advanced Eye Care to make an appointment because I realized I needed a prescription after having Lasik years ago. The person making the appointment asked if I wore contacts, and I explained that I didn't currently, but likely needed a prescription. During my appointment, Advanced Eye Care photographed my eye, but explained that it would cost $40 extra to look at the photo that was already a thumbnail pic on the computer screen! The doctor said that my insurance wouldn't cover that, but they would cover having my eyes dilated. Because glasses are already an expense, I decided to have my eyes dilated- which is quite an uncomfortable process. I asked the doctor myriad questions about contact wearing, she answered them, gave me a prescription that I assumed was for whatever I needed and walked out- obviously in a rush. I live three hours away in the summer, and had another appointment. After the exam, I cooled my heels for over twenty minutes waiting for someone to be available to sell me glasses and presumably contacts; I had plenty of time to pick out frames. I had to leave so I wouldn't be late for my next appointment before anyone was available to talk to me. I had to attend my next appointments wearing sunglasses indoors because my eyes were dilated. So, when I got home I called to order the frames I had selected. I asked if I could order contacts, and she said no I needed to come back for another appointment which would cost over $100 more dollars. A fact the doctor never bothered to mention while I was in an exam asking her questions about contacts! So, I ordered glasses and checked with the salesperson to make sure she would mail my glasses to my summer address rather than my permanent one. She said no problem. I asked if I could pay her, and she said no- someone from billing would call me. I get a call two weeks later saying my glasses are ready for pick up, but I urgently need to pay for them. I asked if I could pay for them when I ordered, but was told no. I paid and said I had asked to have them mailed. They said fine, but it would cost me more. She said she had my address, I asked her to verify for me, and it was of course the wrong one. So the person who sold me my glasses could apparently order them, but not take payment or put a correct address on file. My new glasses arrived and started to give me headaches when I wore them. After my terrible experience with Advanced Eye Care, I went to another doctor for a contact exam. My contacts were issued with a weaker prescription- which doesn't make my head hurt. Read- Advanced Eye Care over prescribed me. Icing on the cake, over a month later I get a bill for $30 for having my eyes dilated because my insurance didn't cover it! I assume there must be some mistake, because the doctor specifically told me it was covered. Don't waste your time with these clowns! Definitely choose another doctor in town that won't rake you over the coals! read more

Wonderful staff from top to bottom. Beautiful facility. Exceptional care. No better place in Bozeman.

We have been using Advanced Eyecare in Bozeman for many years. I can't say enough good about Dr, Kimball and the staff. The facility is lovely and very clean. The staff is very professional and friendly. There are many options for new glasses. My husband and I feel like our eyes are in good hands! read more

Visiting from out of town and needed help with contacts because of smoke and other build up. They graciously offered to help. The office staff were Professional and very friendly. Customer care was beyond my expectations. Would highly recommend. read more

Been using this office for over 10 years. Through the years the care has been excellent, the staff always helpful and courteous, prices and selection very good. read more

I had not been to an eye doctor in several years and was extremely impressed with the professionalism of Dr. Kimball and his staff. They gave me an extremely thorough exam using the latest technology. They also were very open and friendly, and most willing to answer any of my questions. Even though my glasses prescription changed slightly, they did not push my getting new glasses if I were still comfortable with my current pair. I highly recommend Dr. Kimball and his practice. read more

I recently had an eye exam and looked for new frames at Advanced Eyecare. The place was clean, attractive and the staff was friendly and well informed. They were very helpful and the doctor listened to my concerns and offered sage advice that was easy to understand. The technicians were efficient and friendly. read more

I have been going to Dr Kimball since I moved here in 2006 and I have always had a good experience. They always tell me upfront what charges are and are not covered by my insurance and never try to sell me something that I do not need. Keep up the great service. read more

I've been going to Advanced Eyecare for a few years now and I love it! I get timely, consistent, and friendly care. I recently needed to update my glasses prescription and was immediately shown several frame options. What impressed me most was, without even asking, the assistant told me how much my insurance would cover and ran the numbers for me. What an easy and stress free appointment! read more

One word describes this team perfectly..... FABULOUS! All staff (especially Dr. Johnson, Ginny and Whitney) go above and beyond to proved excellent customer service, even when I am being a difficult patient. I have been a patient of Dr. Johnson's for over 14 years and am so grateful for her high level of professionalism and concern for me. I am continually amazed by this wonderful office. They treat me as though I were family. Thank you for all your hard work!! read more

I have been going to Advanced Eyecare Associates for years. I recently went in for my checkup/eye exam and they have done nothing but improve since my last visit. They have purchased and updated all of the latest equipment to ensure I was given a thorough exam. I am on a more limited budget since retiring and Rachel was super helpful in making sure I stayed within my budget as far as purchasing new frames. Even though I got middle of the line, they are still awesome frames and I can't wait to get them. As far as the doctor and ALL staff it was a great experience: very professional and yet we had a lot of fun in the process. I would recommend them to anyone without qualification. I didn't want to leave! Becky K. White, Bozeman MT read more

Thank you for the wonderful care and professionalism to the staff and doctors at Advanced Eyecare Associates in Bozeman, MT. I was pleasantly surprised at the large size of the front office...what a huge selection of frames! The front desk person, Chelsea, made us feel exceptionally welcome and comfortable. The office was super clean and the waiting area was relaxing. Dr. Fink was absolutely wonderful.I recommend this office to everyone in Bozeman! read more

I've been seeing Dr. Kimball for many years. I had complications with Lasik and Dr. K worked with me for YEARS to try to find a contact lens that would fit my post-Lasik eye. Although we never found a contact that would work for me, he let me try many lenses and never charged for a lens that didn't work. For the person who was irked at having to pay extra for the Optomap picture, it isn't a standard part of any eye exam that you get anywhere... it is totally optional and you could opt NOT to have paid it. However, the technology is awesome, and I get a new scan done every year to make sure I don't have early onset ocular disorders. For me it is worth the $35 out of pocket and hopefully some day insurance will get on board and pay for it. My only complaint right now is that I have crappy (Aetna) insurance and Advanced Eye is not a preferred provider, but neither are most of the eye docs in town. I wouldn't hesitate to send my closest friends to see Dr Kimball. read more

Our family loves Dr. Fink. She is so thorough and wonderful with children and adults. They have a good selection of frames as well.

The service and care here are always wonderful. The support staff are very knowledgeable and efficient. The Doctors have a genuine care for the patients' health and well being. They also seem to have the most up-to-date knowledge and technology for eye care. read more

My family has been going to Dr Johnson for years. She's the best! Staff is nice and helpful.

I have been going to Dr. McMurray at Advanced Eyecare for many years, and when we lost vision insurance a few years ago, I decided I would rather keep going to him - albeit less often - than go to someone cheaper more often. I've watched family members struggle with prescription errors from other professionals while I have always been pleased with mine. read more

Advanced Eyecare is the only place I would trust my eyecare to! The Doctors are exceptional. All staff members are very knowledgable and professional. I am always greeted with a warm welcoming smile when I walk in the door. The office is up to date with the newest equipment and a gorgeous building. They have the BEST selection of glasses and sunglasses in Bozeman. I will be a lifetime patient for my eye exams as well as any eye injuries and infections! They are always willing to fit me and my family into the schedule for emergencies! HIGHLY HIGHLY recommended! read more

I started with Advanced Eyecare in the early 90's after a bad experience with another eye doctor. I first started with Dr. Williams and when he retired, I became a patient of Dr. McMurray. I highly recommend Dr. McMurray and his staff. read more

I've been using Advanced Eyecare ever since being required to get regular eye exams for work in the laser industry. This has been ongoing for 20+ years. I have very severe myopia and astigmatism and Dr. Kimball was able to fit me with contacts without problem. The staff is very professional and easy to work with. I purchased my last glasses from them back in 2010 and have worked well for me. I have just scheduled a new appointment for an exam for work and will need to upgrade my glasses to progressives...not looking forward to that....it sucks getting old!! read more

Advanced Eyecare Associates is a good business in many ways. The location is easy to get to for me, they always have ample parking, the building is very nice and the staff is so helpful. My husband and I both see Dr. Johnson to get our eye exam there and we've only had good experiences. read more

i had to have my eyes checked three times (by two different doctors) because i kept getting the wrong prescription and then the wrong kind of lens in my frames. i had to go in more times than i could count to have them "adjusted" and remade. and - to top it off - the ladies that adjust your glasses were rude and made me feel like they were annoyed to see me again. i dropped over $400 on a pair of glasses and a pair of sunglasses. the sunglasses are unusable (even after being remade TWICE). save yourself some trouble - find somewhere else to go. read more

Worst experience ever. I was billed for glasses I did not actually get and the staff was very around the bush about what was going on. Long story short they charged my insurance for a pair of glasses I had ordered that came in the wrong color so I decided I did not want them and didn't have time to order them in a different color because I was moving. After not receiving the glasses I got a bill in the mail for them! If you want to be nickle and dimed on a really ugly inventory of glasses and get charged for things you don't receive then go here, but if you are smart just get an exam and take your business elsewhere because the only good thing about the place is the doctors. read more