Dr. Tina Ann Thompson Kerr apparently was promoted at Emory despite her lack of care for patients…read more Her ego blinded her ability to hear a patient in pain which resulted in the patient dying. She never called with condolences and she never owned where she went wrong. The rate of breast cancer in black women is less than other races, yet black women die more from it that other races primarily because of doctors like Dr. Tina Ann Thompson Kerr who is guilty of ignoring the concerns and pains of patients.

I have been with them for many years. Nothing has changed, it's a wastage of time. There is always…read morewait time in the office. Today my appointment was at 9;45am, I was in office at 9:30am. It is past 11am right now and I am waiting in the room for Dr Michael Baron to see me. The nurse did her job but the doctor is nowhere I hate this place. The place itself is so uninviting and depressing :(

I have been in this area for almost 10 years. I was a patient of Dr. Wodecki, but my insurance sent…read moreme somewhere else. My mom was a patient of his too. I was in a bind and needed medication quickly. I walked in, got seen, and got a prescription, almost immediately. The lady in the front is so sweet. She may seem "hard" but she is a dear. A month or so had passed, and another emergency came up. I went back to this office and he gave me a referral for my sleep apnea. The people that he referred me to, needed a fax. The lady at the front sent it. The other office kept claiming that they never received it. It was a whole lot of back and forth. Anyhow, I called Dr. Wodecki office and told the lady at the front that I was just going to come and get the referral and fax it myself. She had everything ready when I got there. I gave her a hug and left. (By the way, I ended up faxing my referral and the apnea office "didn't receive it" either. SMH. But, that's for a different review.) I love this office, because they do listen. It's not like the other doctor office where you feel like you are being rushed or being hurried. Dr, Wodecki is compassionate and has humor. To me, that's important. They are a walk in office! I freaking love that!!!! Man, you can't beat that. He is not a pain management doctor, so he does not prescribe pain medication of any sort, but he can refer you.

I'm kinda biased here but I think this place is wonderful. No appointment are necessary, most…read moreinsurance is accepted and they really do try to accommodate you the best they can. They even go beyond what is expected from most doctors offices. Trust me, I know they do. Plus, the doctor actually spends time listening to you. I can't get a doctor to spend 2 mins with me. Give them a try

I LOVE these people. Kathy, my P.A., has been taking great care of me for at least the past 6…read moreyears. She's been very proactive and making sure I take care of my health, even urging me to get tested for a difficult problem long before the recommended guidelines. Frankly I think she saved my life. The office hours are good- easy to get in when you need to see someone- and they work well with my BCBS plan. Most of the ladies are especially nice- even when the ole blood pressure cuff wants to turn my hands blue. Dr. Baron is a great guy too. Can't recommend they highly enough!

I agree with Gretchen, these people are wonderful! Gail and Maxine in the office were extremely…read morehelpful to us when we had a sudden, unexpected case of Guillain-Barre Syndrome, THEN found out hypertension and diabetes were also issues. They did some juggling and got us in immediately. Since that time, Kathy (P.A.) and Dr. Baron have been outstanding. Not only were they very thorough, but are both great "people" persons, explaining everything we were curious about, and trust me, those three diagnoses presented a LOT to take in. Discovering this office has been one of the few extremely bright spots in our recent medical adventure. I'd recommend them to everyone, but I also want to keep them a secret, lol.

This goes for the whole Village Medical Company/medical facility:…read moreAnother person already made this comment but it is very true, the staff that performs the billing and the front desk work is completely incompetent and they are unwilling to cooperate with patience insurance companies. They are unwilling to change the bill coding so that your insurance will cover the bill, they don't tell you the patient what examination is being performed and the office is incompetent to perform the paperwork that the insurance company has informed the patient of needing to be performed. I went for an annual exam, however little did I know they coded it as a check-up and my insurance company does not cower those at the 100% rate. I called my insurance and they explained what they coded the bill ass and to discuss it with the medical office. I proceed to being told that it will be investigated by the coding office, the coding office never contacted me to verify my claims and said it was correct. Basically get scammed because a few employees cant tell the patient what the type of treatment is being performed and they be on the hook for the bill. I have never in my life had a worst experience with billing office by a medical provider.

The staff at Village Medical is utterly incompetent. You can't reach the office directly. They have…read morea service that does it. The service does not help you; they say someone will call you back. They never do! It is virtually impossible to get an appointment with your doctor. You have to wait weeks or a month. I had to drive to their office to get help, but I still didn't receive any assistance. The doctor is great! Getting to him is horrible. If you need help, this is not the place to go!

The customer service here is lacking. I've made appointments 6 months in advance before on several…read moreoccasions and someone from the office will call me 1 or 2 days before my appointment and cancel it with barely any notice. Then they offer very little flexibility when trying to come in and schedule a new appointment. When I called the office to explain my frustration and how this has happened to me on several occasions, the office manager gave me attitude and was not understanding at all. The only reason I continue to keep coming back here is because I love Dr. Pamela Brown. I think she is extremely professional, understanding, and is an overall great doctor. If it wasn't for her, I'd find another place to go.

As a new patient at that office, i just feel disgusted. The equipment are not up to date. The…read morecustomer service is just poor at the front desk. I wish they will be more kind to explain certain procedures to make a patient feel at ease. If a patient ask a question that means the patient has doubts Just don't reply to a patient with a rude tone. People spend money and they want to know where the money is going. How is the copay applied for a visit? I had a better visit somewhere else. Customer service rating is 0.