1. Huffman Plumbing

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Stow, OH

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Huffman Plumbing

5.0 (1 review)

Services - Huffman Plumbing

Plumbing inspection

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1 year ago

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Frecka Plumbing - Service van

Frecka Plumbing

(18 reviews)

Frecka was professional and courteous every step of the way. Transparent, honest and great to deal…read morewith.

Apparently being rude and condescending is part of the job requirement to work at this place…read more When I initially called and while the phone was ringing I was having a conversation with my husband about his brother - as soon as the phone was answered I was rudely met with a "EXCUSE me?" from the girl answering the phone. No "Frecka Plumbing" or any greeting. That should have been my first red flag but I let it go. I am not sure how she heard any of my conversation since I was having it while the phone was ringing. So I get an appt and this guy comes out and says that he's been to the house before (great I thought ...he knows the place, we just bought it last month). Go over some issues and we go upstairs and he points out a leak that I didn't even know existed. I told him I was glad he found it since we were replacing the vanity anyway. I asked him if he could add that to his list. He looks at me and says "what are you talking about?". Gee I don't know, you're a plumber, you pointed out a leak, maybe thats what I mean? I think a 3rd grader could figure it out. After another confused conversation he looks at my daughter's boyfriend and says "Am I retarded?" (referring to himself). I don't know why he said that, other than perhaps he thought I wanted him to replace the vanity (which I didn't and never asked him to). Besides, how did he know maybe perhaps I do have a genuinely retarded relative? That was a very unprofessional and extremely rude thing to say! I don't expect, and never would expect a plumber to do remolding work. Even if he thought that is what I meant, why not clarify before the condescending attitude?? At this point I almost told him to get his tools and get off my property. He tells me he will have to get an estimator out to give me a quote on the work. it's been one week and crickets from Frecka No worries - I wouldn't hire Frecka to fix a leak in my pool floatie let alone my house. I called Kline and Kavali (nice people working there, imagine that). Had the problem taken care of two days after they came out. Stay away from Frecka unless you enjoy being talked down to. If you do, then this is the company for you.

Charlie's Drain Service

Charlie's Drain Service

(15 reviews)

Charlie's Drain is a hands down FIVE STAR company. I had a tub drain completely blocked and a slow…read moremoving sink drain. Called on a Sunday, thinking I would just leave a message for a Monday call back, but their weekend answering service quickly passed on the message and I had a call back from Jim within 20 minutes confirming the information had been received and they would call the next morning to confirm their arrival time. Monday morning Jim was onsite within an hour or so from the time the office called me. He was so efficient, knowledgeable and friendly. He had fixed both issues within about 30 minutes. Fast forward to Wednesday, I realized that our 1st floor tub drain was now moving slow as a result of Monday's work. Again, Jim was back at the house within a couple of hours of my phone call. He again very efficiently fixed the issue, did so with a smile and there was no additional charge for the second visit. Adding Charlie's Drain to my speed dial!

I had Charlie's Drain Service come to my home regarding flooding in my basement, and unfortunately,…read moreI was very disappointed with the experience. When I tried to explain the issue we were having, one of the workers was very rude and dismissive. Instead of taking the time to listen and fully understand where the flooding was coming from, I felt as though my concerns were being brushed off. A service was then performed that was not actually needed and did not resolve the problem I originally called about. This was extremely frustrating because I contacted a professional company expecting them to properly assess the situation before performing work. As a customer dealing with an already stressful situation involving water and flooding in my home, I expected to be treated respectfully, have my concerns taken seriously, and receive a clear explanation of what work was actually necessary before a service was performed. I am very dissatisfied with both the customer service I received and the way the issue was handled.

Huffman Plumbing - plumbing - Updated October 2026

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