I have lived in Gan area for many years but moved away a few years ago. There was neer a good…read moreclothing store in town to buy currently trending clothes, you always had to go to Kingston which could be a pain if you relied on your parents for a ride as I did in high school. I got a giftcard to steel for Christmas this year and went to go check it out, I had very low expectations. I was SO impressed with this shop, it's trendy, modern and full! So many things and very well set up! I reccomend a visit! You wot be disappointed! Also, they have an amazing sale section!

Love all the choices at Steel! If a store was created for my style, then this is it! Prices are…read morevery reasonable for name brands. Socially conscious purchasing. local and international designers fill this uniquely hip merchandised store! Stone walls and old worn floors make you want to seek out treasures. There is new stocked out on the floor every time I visit! Can't wait to go back soon!

My fave place to shop....Always great new styles and awesome sales. I was advised by a staff member…read moreof a sale that starts tomorrow...which in turn will save me about 25 dollars....umm awesome Sign up for their Rickis card as it gets you great deals. The company is great and I have returned merchandise that I have purchased off their website with absolutely no hassle.

As someone who has bought all of their daughters prom dresses from Agent 99, I am ASHAMED of what…read morethis store has become. Today my daughters, their friends and I came to Agent 99 to look at graduation dresses, and I was horrified to see Christianity, Jesus, and the Saints being mocked as soon as you walked in the store. This is DISGUSTING. Canada is a Christian nation and to see this in a Canadian owed business is beyond disappointing. It is so sad how much this once amazing store has changed over the years. Rest assured we will not be returning, and I will be alerting the church mothers about this. Don't forget Agent 99 that the majority of your $400 dresses are bought by CHRISTIAN moms for their daughters, not a smart business decision!

As always I received 5 star service. I have never been helped by staff and even the owner with…read moreexceptional service. You would think with all the young grads this would not be a store for someone in their 40's..not at all!! "I found my elopement dress"

I live in Toronto but go to Napanee every few months to visit friends and that includes April's…read moreImage! I have bought dresses, winter coats, boots, pants you name it! Everything there is different and unique. I am always being asked where did I buy something. Friends laugh now, they say Napanee before I do! Staff are amazing too!

Recently had an occasion to get a new Samsung S24 Ultra at Virgin Plus Kingston. Shawn, Zac, David…read morewent out of their way to make sure I was satisfied with my purchase and really helped me out. If you want professional quality service this is the place to go, Ted Andress

I know it is always easy to criticize customer service, but rarely do people take the time to…read morecompliment it. Our experience was somewhat unique and the crew at Kingston MM: Jake, JoAnne, Chris & Matthew bent over backwards to accommodate me. Our mother is quite ill and needed a better mattress for spending long hours in bed. After pitching me the perfect choice it came to the attention of a new employee that they in fact did not have it in stock, lesson learned I suspect. When someone needs something yesterday, don't sell them something that can't be here till next week. Instead of sending me off empty handed we settled on a compromise hoping it would work. It did not. I contacted them, they got it sent from Ottawa and the exchange took place. We live on an island, getting on and off, timing when Mom would not be in the bed, would be almost impossible. The solution bring the replacement back to the house, do the switch when she was up in the wheelchair, and change them out then. This is not the store policy, and frankly should not be, but our situation required some compassionate compromise and it was delivered in spades. Since Covid, the whole service industry has been thrown in a tail spin. Staff shortages, lack of experience, the list goes on. The end result has been overall poor customer service everywhere, with the expectation that we the customer pay more for it and accept it. For us, in a time when good old customer service was needed, we got it! I can't thank the team at Kingston Mattress Mart enough. It has not been an easy 6 weeks and it won't get easier, but at least we know that Mom can sleep comfortably. Thanks again for your efforts.

I purchased a mattress and bedframe for our guestroom from the Kingston store. The sales person…read morewas very helpful, asking us several questions so that he can better understand our needs. He then suggested several options at various price ranges. Our only disappointment was with the delivery. The driver was rude and appeared to be in a rush, resulting in damage to our mattress. Once I brought this to the attention of the store manager the problem was immediately rectified, and the mattress was exchanged. The manager and new delivery team were amazing to work with. I would highly recommend Mattress Mart as they have a wide selection of great quality merchandise, with great sales & after-sales personnel.

Didn't know there was a shop such as this in Napanee but was glad to be educated. Lots of really…read morenice shirts & shorts for men and dresses, etc, for women. Staff were very nice and friendly; the pos system was down but I thankfully had some cash on me. Merchandise is a bit dear but nothing egregious. Check it out if you're in town.

Usually I find bra shopping to be one of my least favourite things! I am very hard to fit. On Nov…read more 6/25, I went to Sand and Sea and bought 2 of the most comfortable bras that I have ever worn. The lady who waited on me measured me and listened to all of my fitting concerns. She then proceeded to bring me an assortment of bras and patiently waited while I tried each of them on and then adjusted the straps to get the perfect fit! Unfortunately. I don't remember her name but she is a great salesperson. I ended up with 2 perfect bras, one of which I asked her to cut the tags off so I could wear it home! If you find bra shopping a nightmare, I highly recommend Sand and Sea Boutique in Napanee. Ontario. Lorrie Gannon, Belleville.

Was very impressed with the service at the Kingston location, Ryan was especially helpful and…read moreanswered all of our questions, we also got our product in less then a week! Highly recommend!,

Ordered my couch beginning of October and they told me guaranteed in by the end of October but due…read moreto protocol they have to tell me mid November, well not they are telling me they have NO IDEA when it will be in and that "hopefully it will be in by Christmas!? Spend your money somewhere you won't be waiting months for your couch!