I had a wonderful experience at this store! Eighteen months ago, I was looking for an outfit for…read moremy daughter's wedding and Touch of Class had been recommended to me by a friend. I was helped by several ladies, who brought me a constant stream of dresses to try on, offering suggestions and shrewd advice as they did. I finally narrowed down my choices to two dresses; I liked them both so much that I bought the pair of them! My shopping gurus at Touch of Class then helped me choose accessories to complement the dresses. As it turned out, I wore one outfit to the wedding ceremony, and then changed to the other for the reception! I would highly recommend this store not only for the selection and quality of the merchandise, but also for the helpfulness and expertise of the staff.

Worst place to buy a dress. Judged by the way i was dressed on my day off. She wasnt helpful had to…read morepick own dresses. She thought i couldnt afford 500$ dress. As soon as older couple showed up both women went to help them. I found a beautuful gown at agent 99 in kingston i was helped by 3 women with a store full of customers

Entered store and was only a few feet in when one of the sales staff from about 20 feet away said…read more"hello how are you today", I responded, "I'm fine thank you. I continued to walk in further, then the same staff member said, I'm fine, thanks for asking. I was barely in the store and made to feel like a piece of shit because I didn't immediately ask how she was. So very unprofessional and the perfect way to end my shopping at your store for the foreseeable future.

Bought leggings that had 2 different prices and didn't notice until after I pulled the tag and wore…read morethe leggings. Called and was told to bring my bill in so that we can come to some resolution. Took the tag and my receipt in and was told the lower price was U.S. pricing. That their higher price is the correct price...well no where on the price tag did it identify U.S. pricing....they offered to give me a full refund until I told them I was wearing the leggings and the reply was that's too bad, our pricing is correct. Not at all good customer service and was my first and last purchase at Starlet.

This is the best shoe repair place I've found! I take all my…read morestuff here. Many of my shoes are so comfy I want to keep them. Heel repairs, dying & other repairs need to be done so get them done here. The owner is very personable & knowledgeable!

We happened to walk into this store after a late breakfast. My wife found a pair of shoes (of…read morecourse!) and I made an ass of my self by asking the salesperson for a beer after he offered a blind lady a glass of water. Big yucks! Actually, aside from the fact that this is a very nice store, carrying some very expensive but well-made brand name shoes, the service that several of the sales staff provided to the above mentioned blind woman and (yes, true) her blind daughter who were out for some new shoes, was beautiful to watch. Kudos to Conrad, who dealt with us and the blind lady with humour and elan. So, for lots of sales staff for such a small store, for a great collection of shoes and for excellent service to all concerned -- 5/5!

Consigning your items here is often difficult. I've heard…read moreseveral complaints. Better vibes from the backroom could go a long way... Friendly customer service is VITAL to business success in Kingston. However --it does have nice selection and pleasant floor staff.

One of the only consignment stores in Kingston. I've found a few great deals here over the years,…read moremy favourite one being a Marc Jacobs tote bag for $20.00! However, this isn't one of those stores where you leave with a huge haul every single time (like Value Village or Talize). They have a smaller selection and prices are a bit higher, so I tend to be picker when selecting items to buy here. The store is fairly well laid out, and I appreciate that the clothing is color coded (Talize does this as well, but Value Village does not). I also like that the price of the item decreases the longer it's on the sales floor, which is unique. I often think of consigning here, but to be honest after reading the rules on the website, it seems like it would be a bit of a hassle. For example, it says that they don't accept items over 2 years old. How on earth can they tell (besides the item being in poor condition)? One time when I inquired about consigning, they told me about all the "cheaper" brands that they don't accept...yet every time I go in, I see those brands! It's also strange that on the website it says that Danier is one of their best selling brands, yet they say they don't accept leather coats (yes I understand Danier doesn't JUST have leather jackets, but you get where I'm coming from). Also, this might just be me, but I wish the change rooms had actual doors and not just curtains. I don't know how many times a lady has just waltzed right into my change room while I'm changing! No etiquette it seems. All in all, a few minor inconveniences, but it's a store I will continue to visit once every couple of months to see what's new.

Excellent place to shop! FDJ jeans fit great! Friendly service and good advice for how to get the…read morebest look. I am short so I am always looking for petite sizes. Thanks!

What a lovely store. The owner is so attentive and helpful…read more Store has lots of new clothes and high end consignment pieces. The new clothing pieces are high end and so reasonably priced. Bought a gorgeous little black dress very upscale style. Lots of fun pieces to try. Right beside C'est tout bakery. Worth a stop!!