Your reply to my review of your service of my mower which I bought 7 years ago and have receipts…read moreand manual for (not 18 years) also have had it serviced regularly in Woodstock but sadly that person is no longer in business. In any case I have never been to your company before for service so your reply makes no sense. Please clarify. Perhaps you billed me for someone else's mower repair and this is just a terrible but solvable misunderstanding or perhaps you just posted an all purpose reply in the interest of saving time?

Had a couple of items brought in for repair, from chainsaw to chipper. They were straight forward…read moreand provided excellent comunication. They picked up and delivered the larger/heavy piece at a reasonable cost, based on distance from their shop. Very fair Would highly recommend. Also sell Husq items

We hired Luis to handle numerous furniture repairs -- most notably, the cracked pedestal of a…read morecherry dining room table, the broken leg of a coffee table and two chairs (one a valuable antique) that had fallen on hard times. His craftsmanship exceeded our expectations. His service, warm personality and responsive communications also made this a positive experience. We've already booked him for another project next spring. We highly recommend his services.

I've been holding onto a small bone-color jewelry cabinet case that my mom received from my father…read moreback in the 60s. Somehow, when hubs and I moved from Westchester to the Catskills in '24, the top corner broke during transport. I couldn't part with this cherished heirloom piece- so I tried to DIY it. Tbh, I'm really not a DIYer- I rather pay someone to do it than me buying a gazillion products to repair something myself. Tucked away in the scenic town of High Falls, NY, Rosado Works is a rare find in a region full of furniture repair shops- but many that don't work on small pieces. While those repair shops overlook smaller pieces like mine, Rosado Works specializes in giving these items (and larger ones too) the attention they deserve. Luis isn't just a woodworker, but a true artisan. He treated that one specific jewelry case with the respect it deserved, carefully repairing the worn look of it, refreshing the finish and bringing it back to life. Honestly, my jewelry case now stands sturdier- hell, even prettier than I ever imagined. I also brought a green painted chair with metal studs on the seat that needed one of its sticks on the back to be permanently placed. And while I tried using wood glue to hold the stick in place, that stick would hold for about a minute and fall all over again. So I needed Luis' help. Again, he went beyond the 'wood glue' because in reality, my chair needed more surgery than that. Just a heads-up: there might be a bit of a wait, as your pieces won't be the only ones on his bench. But he always gets to them- and staying in touch via text keeps things smooth. Totally worth the patience for the quality of work he delivers. Ca$h, Zelle & Venmo payments accepted. If you have something that matters- whether it's a family piece or a flea market find, this is the place to trust with it.

I went to this dealership in Feb to get a price on a Cub Cadet ZTS2-54, a $5K machine, talked to…read morethe salesperson Ken and was told he had to check with Bob. Neither Ken or Bob got back to me. In March I again went to Reardon Briggs asking why I didn't hear back from them and to get pricing on a ZTXS4-54, a $8k machine. Ken said he had to check with Bob and he'd call me, well I'm still waiting!!! Why would anyone do business with this company. I did go to Bradys that day, they were helpful, but didn't have that machine in stock. I have since purchased the ZTXS4-54 at M&H in Middletown, Matt was wonderful to deal with.

All of these reviews are of some homeowner picking up unsubstantial items they could have gotten on…read moreamazon or home depot. I had my tractor serviced and have had a very different experience entirely. For starters they are 6 months behind in servicing anyone because they have one mechanic someone quit and they don't see a need to replace them. I called in October and I just got a call last week. It has been 4 months. They picked up the machine for service. They informed me the tie rods were broken and it would be 1200 more. I said thats fine proceed. A day later they called me and said another part was broken its 300 and an hour labor. I agreed again. My bill came to 14 hours of labor. The tune up of the entire machine and all its systems was 4. The tie rods and housing were ten? I find out later they had the new helper that is in training working on my machine. The extra part I had to pay for is clearly something they broke while taking it apart which is why I didn't hear about it until the next day. I have tried to find where replacing tie rods is over three hours but cannot. When I asked the technician why so long he responded that well we had to wait for the parts? Was I paying for labor while we waited? My tractor isn't practice for your trainee. How dare you. Worse experience ever. If you are lonely and you want to chat up an old man at the tractor store well then yes this would be the place to go. It's that nice country feel. When I asked the owner why did I have to wait 4 months to get the machine in, his response was well I waited a month and a half for an oral surgeon! Poor dear, you can go to someone else, I needed a kubota dealer and did t really have a choice. Not to mention hey that's your mouth that is disgusting go to the doctor for the love of God. Its that backwoods country bumkin mentality that makes this a dying business. Shame on you. Shame on this. No excuse for a business. 14 hours labor?

Great guy, turned up when he said he would, gave me lots of info about my snow blower, quickly…read moresorted out what was wrong and got it working again. Made sure it was running properly and gave me sugestions to keep it in good condition. Highly recomend

Scheduled a at home service appointment for my lawn tractor. Door Step Power Equipment is a mobile…read moreservice provider for outdoor power equipment. The website was convenient and easy to use. Communications , via text / email about the scheduled appointment were also welcomed. Jim , the owner of/ operator of the company arrived on time and introduced him . We reviewed the issue s I was experiencing with my lawn tractor and he proceeded to assess to cause. He explained his process to troubleshoot this problem and found the cause. The tractor is running smooth and ready for another season. I highly recommend this business for your home service needs of your lawn care equipment. The convenience of not transporting equipment to a service center and waiting in queue for an extended time is worth the cost. Doorstep Power Equipment is competitively priced and efficient at their job.

I called ahead to ask about engraving and the person was super helpful on the phone, and the…read moreengraving of a knife handle was a quick turn around (less than 2 hours). When I went to the shop the guy there was so kind and excited. The engraving came out beautiful and I am very happy with it :)

I'm an artist and needed a brass plaque with the title and my name for my painting that I was…read morepresenting at an event. I didn't know that I'd be in the event until the very last moment and so this was a rush request. I spoke to Chris and he was able to get it done faster than I would have imagined and we picked it up later that day. While seemingly a small and insignificant request, it was a the final piece that made my painting look professional and was beautiful and made to my exact specifications. I will certainly be using his shop for my future needs and heartily recommend his product and customer service. Thanks!

Friendly, helpful and did a magnificent job restoring my dining table. I could not be more pleased…read more He is in Rhinebeck and I am in NYC and he did it all from photos on my phone. The people he uses to pick up and return the furniture also happen to be friendly and competent. Just by the way!

The lovely folks at Coolcat are honest, hard-working, very experienced and highly skilled. I'm…read moreconvinced there's nothing they can't repair or alter, bringing new life to well-loved items. Excellent communication, fair pricing, honest-to-the-bone.

Sent a message on here. The person responded next day with call this other person, she can help you…read moreout. That other person didn't speak much English and didn't know what i was talking about. Please, if you need an alterations place, dont use them.

Genuine traditional service provided. The owner is a great…read moreguy. I recommend him highly!

Price was ok. Incredibly UNfriendly man. ALMOST NEVER returns calls. I had 4 watches repaired. One,…read morethe crown fell off when he was showing me the "finished product" and he muttered something about not being able to get parts for it. Personally, I have no idea if that's true or not, because I don't work with watches. Considering how unresponsive and unfriendly he is, he COULD HAVE been making that up just to be done with the job, but he also COULD HAVE been telling the truth. Who knows? I'd rather drive to "wherever" than go back to him! Do I recommend him? No. (See above.)