A group of friends have been playing at this Hudson River Pickleball place for about 8 months for at least once a week regularly. But, I am giving "zero". Not for its court price. (Quite reasonable) Not for its court quality. (Low ceiling, but ok) I am giving "zero" for the owner's unacceptable attitude in addressing an incident. The manner he talks to customers, abruptly, absolutely rudely, no explanation what so ever. And if you reply and ask for "why", his response is "You cannot use the facility anymore. I can kick you out." Authority .....? "I can kick you out and ban all of you." Yes, he is one of the partners and yes, he may have the authority. But, if there is no sign of what to caution, and no warning, no explanation, then he cannot enforce such. His attitude of disrespecting the customers condescendingly was so unacceptable that we ended our membership there. We will not be going back. read more

I've been to Hudson River Pickleball a handful of times now. Each visit has been a great experience. The staff is friendly. Prices are fair. The courts are well maintained. Can't really ask for much more. I'll probably find myself back at Hudson eventually. read more

Hudson River Pickleball - Pickleball Near Me - Englewood, New Jersey

Pickleball NIGHTMARE (POLICE INVOLVED). The co-owner - Zhi Lin (https://www.linkedin.com/in/zhilin2) has a current customer harassment report filed due to poor customer treatment and physical intimidation of a small, older woman. This was my mother, he (a 6+ ft tall man) went right in her face, she's only 5ft tall after she politely asked him to change his tone when he would rush her to complete the login QR, he responded rudely that she did not do it correctly. There are several online reviews show that this is a pattern of hostility to staff and customers alike. It's only a matter of time before this results in a violent altercation. Don't let it be you! There are several other Pickleball establishments to patron nearby that have wonderful service and establishment. read more

Open play is great here. Good players for all ratings. Owner is extremely rude, never helpful and only wants to make money. Tournament here are a joke: - The people who run it sandbag groupings. - If you play in a 4.0 and under group, you can be a 4.7. - If it's a men's doubles you can be a woman - They don't go by point differential and will make you play extra games then kick you out after spending money to play. - They also did a renovation during an open play spewing dust all over the entirety of the establishment. NOT SAYING THEY WERE DOING THAT WHEN WE SIGNED UP. And did not refund money after horrible playing conditions. Again, go for open play. Avoid the owner. Don't play tournaments. read more

In town for a couple days and went to three pickleball indoor clubs and this was the only one that actually had a lot of people for open play! It's a nice place with a lot of courts (I think 9 maybe??). Lighting was good. They just barely opened so good timing on my part. The owners are a couple that play as well, very nice people :). I enjoyed myself. Anyhow. Had a good work out and played til closing! Check it out! read more

Hudson River Pickleball - Indoor courts - Pickleball Near Me - Englewood, New Jersey

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I had the chance to play there last weekend and really enjoyed it. I made the trip from Manhattan to NJ and was glad I did--great courts in a no-nonsense building that kept the cold and rain out while keeping the energy up inside. The lighting was solid, the vibe was friendly, and the range of players made for some fun games. They also had exactly what you need on-site: the right snacks and drinks, plus demo rackets to try. I ended up staying for another session and even picked up a new racket after trying out a few. Already looking forward to going back. read more

Staff are incredibly helpful and friendly, which creates a welcoming environment for all players! They also offer group lessons and coach-guided open plays that cater to different levels. I have attended a couple and have learned something new each time. Thankful to have a nice facility in the area. read more

STAY AWAY from Hudson River Pickleball - Doors look like they are closing soon. Dont worry, many places to play like Bergen County Pickleball Club, Prestige Pickleball Club or Bergen Pickleball zone. You will see why below. 1) Pro's - Many courts 2) Con's - A) Constant Disruptions: o Games are frequently interrupted as players walk through active courts to reach theirs. It's especially chaotic when one group's time ends, and another is waiting to play. Players often take their time, showing little courtesy. o The layout prioritizes packing in as many courts as possible instead of providing a smooth, enjoyable playing experience. Ownership clearly prioritizes profits over player satisfaction. B) Disrespectful Ownership: o The owner, Zhi, treats members with blatant disrespect. He's been known to disrupt live open play games to eject players--even those who've pre-booked and paid for slots. This behavior is unprofessional and unacceptable. o Zhi charges $10 dollars per 30 minutes to rent a paddle and once the 30 minute is up, he will stop your game and request the paddle back. Go here if you expect this type of service o Zhi overlooks the fact that his paid annual members who have the right and priority for open play get rejected while non-members pay $20 dollars and play v.s the memebers = money grab. C) Poorly Organized Open Play: o Their open play sessions lack structure. Zhi and Tracy seem unfamiliar with best practices, resulting in overcrowding and confusion and poor game play as there are no levels during the open play; anyone at any level can play. Instead of an organized rotation system, they use a disorganized paddle-down method. The excessive number of players allowed only makes it worse. D) Shady Practices and Miscommunication: o Zhi's handling of disputes is unprofessional. For example, after one of our players raised valid concerns about overcharging, he was banned without justification. This speaks volumes about their priorities--money over customer satisfaction. o Their focus on expanding into other ventures, like ping-pong courts, seems to come at the expense of the pickleball experience. E) Low ceilings o Lowest ceilings at any pickleball venue. Ownership seems like they rushed to find a venue and I HOPE they are locked in for a long term lease as they will lose business Final Thoughts: Zhi, it's time to step aside and let someone who understands customer service take the reins. Let Tracy show you how to do things. Maybe you play here in a 1-1 and loser steps down; bet it is you. Your inability to handle feedback and run a player-friendly venue is driving customers away. After banning one of our group members unfairly, you refunded the remainder of our booking--but that's the bare minimum. To other players: don't waste your time or money here. There are far better options nearby that know how to create a welcoming and enjoyable environment. Hudson River Pickleball is a disaster waiting to happen, and I wouldn't be surprised if it folds soon. read more

Great facility and friendly people! I had a great time playing here when I was traveling for work. The owners are there everyday and super lovely! read more

Beautiful new courts with players who range from beginner to 4+ advanced. They've got some promotional $1 play going on which is awesome, but I think even the standard pricing is pretty affordable. They had a tournament that had a ton of people playing and I think they are going to have more. The people working there were really nice too...There was a review before mine that rates this place 1-star. I can't understand why anyone would rate it that. I think it might actually be a fake because the account only has 1 review. Anyway I give this place two thumbs up and I'll be back next time I'm in the area! read more

I registered for a men's 4.0 tournament and received an email (attached screenshot) the night before that they were allowing a woman 5.0 player to join due to another player being injured. The unprofessional, sexist, and unfair email stated that because she was a woman, it was okay and should not make a difference. Once again, not surprised by how unprofessional they are. The woman won the tournament if you were wondering. read more

Hudson River Pickleball - Pickleball Near Me - Englewood, New Jersey

Don't listen to what Kishin P had to say. Out of the whole rant, he only had one valid point and that was the paddle rental, yes it could be better but that is so minimal. Regarding Zhi stopping people while playing like yea DUH, if you are scheduled for open play until 8:00pm then you should get off. Idc if you already started the game, sometimes games can last 30 minutes... so what, ima cross my legs and wait for you to finish? Anybody with common sense will tell you that's wrong. The low ceilings? You obviously arent that good. The ceilings are a good height for lobs and nobody trying to play with someone who lobs every hit. Regarding people running on court... Ramsey pickleballzone has even LESSS space so you get interrupted more. You rarely have to stop the game for that so thats another invalid point. It just seems you are mad for not being good and getting cooked by other players. The first two courts are challenge courts and everybody else plays on the other ones. Up your game and stop being a karen read more