Wow. Found the car I was looking for about 300 miles away. Got there, and took it for a test drive. First thing, I tried the Panoramic roof. It shudders upon closing. They obviously knew about it because they told me they had tried to fix it. about 4 hours later, I drove the car away after we agreed to a slight discount. They promised to detail the car and fill it with gas while I returned my rental at the airport, which took roughly an hour. No detailing, only a 3/4 tank of gas, and an "everything's locked up" excuse. I asked for a copy of my registration. They sent me a copy of the license application and said it was "the registration". I called the DMV and they told me the registration paperwork hadn't been filed. 7 business days later, as required by law, they submitted the registration paperwork. I've talked with other dealerships and this process generally takes no longer than 3 days. They knew I needed it for a third party, who wouldn't accept the License application. Customer service at its finest. A few days later I realized that the parts from between the back seat and trunk, the fuel funnel and the tow hook, were missing. I called them and they sent these items to me. Great job! On the windshield of the car is a sticker showing the status of key components (tires, brakes, and battery) and the date and mileage for the next oil change. Of course, the Buyer's Guide would require replacement at 3MM of pad life or less. I have not had the car for more than 7 weeks and have much less mileage than the next recommended oil change, yet I now have squeaky rear brakes. I take it into a local shop and the pads on the inside are metal on metal, but the outsides are 5 (totally acceptable). It is my subjective opinion, given the number of miles I've driven, that brakes don't go from the minimum 3MM to metal-on-metal (0MM) in less than 4,000 miles. Maybe it's just me. After a back and forth sending pictures and explaining how brakes work (seriously?), I was finally able to get across that there are 2 pads, one on each side of the rotor, and the interior pad was metal on metal. When we finally agreed on what was wrong (they were misinterpreting the "Vehicle Check Up" from another Ford dealer), they said, "The car was in compliance when it was driven off the lot." When I explained that it appeared reasonably likely that they had not fully inspected the car and asked them to cover the cost of replacing the rear brakes, they said the equivalent of "pound sand". Our conversation concluded with "You gotta do what you gotta do." So I'm doing what I gotta do. read more

I gave Hudson Ford 5 stars because they are on top of their game. Their service is top notch, their staff are courteous, I have found them to be very honesty and watching for recalls when I had oil changes and other service performed. They will inform you if any problems or potential problem, which I appreciate to protect me and my vehicle. Not once have they offer additional work like some "oil changing places" to jack up the bill. Fluid levels have always been filled to the proper level. I won't mention the company, but they consistently over filled my oil and I had to take my truck back to have oil removed. Since I bought my 2011 Lariat, no one else touches my truck. BJ Brown Woodbury, MN read more

Just purchased a used '15 chevy from this dealer. Traveled 300 miles. Everyone i dealt with was very helpful in all aspects and the laid back, no pressure but eager to help me, just as if i was family getting a steal on a used trade in super deal. Vehicle was as expected only better. Clean , detailed and ready to go with a full tank of gas. Just a real pleasure to do business with. Thank you thank you thank you. read more

I recently had my car serviced at Hudson Ford service center, and I'm extremely satisfied with the experience. The service team was professional, efficient, and went above and beyond to ensure my car was in top shape. They completed the work promptly, and the vehicle now runs like new. I appreciate the excellent service and would highly recommend them for any automotive maintenance needs. Thank you Hudson Ford! read more

The professionals at Hudson Ford were accommodating and knowledgeable. My Acura was serviced in a timely manner. Maintenance suggestions were made but not in a pressured manner. Nicole was helpful, as were Brandon, Andrew, Charlie, Mike, Koby, Miles, Austin, and of course Kelly. Pricing was competitive, but the skill level and trustworthiness are what will inspire my return to Hudson Ford for service. read more

We have purchased two new vehicles from Hudson Ford. Both times I left feeling like I was treated fairly. Each time they went out and found the vehicles with the exact specifications we wanted. The staff was friendly and helpful. There was no high pressure sales pitch or games. I have shopped several dealers in the twin cities with mixed results. I will continue to shop here for new Fords. read more

Bought a vehicle 3 weeks ago, wanted them to adjust the software to change for daytime running lights. would have taken 2 minutes and they wanted to charge me $60.00, I recommend going to Inver Grove Ford if your looking for anything dealing with Ford products. They made the adjustment in 5 minutes and told me to have a nice day, even provided me with a cup of coffee while I waited. read more

I purchased my Ford F-150 in Eau Claire, but moved to Hudson a few months later. Since then I've had my routine service done (oil change, filters, etc) at Hudson Ford and they always do a great job. The wait times are short and the staff is friendly. I would feel very comfortable using Hudson Ford for repairs, or for purchasing a vehicle. It is an impressive operation. read more

Hudson Ford is our go-to place for all of our service needs. Kelly, Mike & John at the front counter are personable, engaging, & knowledgeable. We entrust the service team with all 3 of our vehicles... including our daughter who still will only take her vehicle here to be serviced even though she lives 4 hours away. 5 stars from us every time. read more

I have not only purchased trucks from here but have had body work done here multiple times on other vehicles, accessories added to my F150, and nearly all my oil changes for my F150 at this location. My experience has always been professional, honest, prompt and with a fair price. I personally would recommend them and continue to use them. read more

Went in for a oil change they told me it would be one hour wait said a had an appointment it still took one hour and they didn't wash the car when they finished one of the ford advisers Mike was more worried about how to fix the TV on the wall getting in customers way must be an new employee Thus two stars read more

I brought my 2011 Explorer in for service thinking the worst - After talking to the service writer; he made it sound like my issue was simpler than I thought. After 145,000 miles, all I needed was a simple tune up. I trust this crew to give me straight answers and not sell me anything I don't need. read more

My Family Has purchased two Used Vehicles from Hudson Ford. Nothing but Perfect !! Awesome to work with & treat you very Fair ! Cameron says Thankyou for treating him so nice on his First Major Truck Purchase & getting him such a Great Loan ! Well worth the Drive if you live in MN !! read more

We went to Hudson for a wedding and were six hours from home when the alternator went out in the car stranding us on a Friday night. Mike at the Service department made arrangements to get us repaired in time to make the wedding Saturday afternoon!! These guys were awesome!! read more

I took my truck to them, and they quoted me one price but charged a different price. I also talked to a salesperson. I was going to buy their 2023 Ford SUV . They just got it in on trade-in. Due to the reason in the service department, I'm not going to buy it. read more

Had my Explorer in for service on the 9th. They did a wonderful job! Thank you to the service team - I got a clean loaner car to use. The tank of gas was only half full when he gave it to me - but he made up for it by telling me to bring it back the same way! read more

Everything went great when ordering and instaling snow tires for my car. John(?) even submitted the info for my rebate. I entered only four stars due to the fact that I've been to other dealerships that offer car wash coupons after all service appointments. read more

The best experience I had in ages. Very satisfied with the car. Sales and finance people fantastic. It has been a long road for me and I am so glad that I choose you for my car dealer. Thanks to Brandon and the person from Jamestown. ND. read more

Hudson ford is hands down the best place to either buy a vehicle or get service done. The customer service in all aspects is the best I have ever received! I would and have recommended them to anyone and everyone. read more