I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

I came in very close to closing time in search of an outfit because I left what I was going to wear…read moreout of my bag. The girl that helped me was amazing!! Absolutely the best service ever!! I wish I could remember her name. I know she has a sister that lives in Austin. I was shocked to find that level of boutique in Fayetteville. Amazing!!

Been shopping in Fayetteville since I was little and this is the one place that always has…read moreeverything I need! The pieces are up to date with the current trends and high quality. Also, the staff is so helpful and kind. 5/5

I absolutely love Whimsy Whoo! the location is great because you can get your nail, lashes and hair…read moredone all at the same tIke!

Whimsy Whoo is defiantly one of my favorite boutiques in Northwest Arkansas!! They have their…read moreprecious boutique inside Midtown Mall and it is FULL of trendy clothing! Not to mention there is an entire Razorback STORE full of clear cross body bags and Razorback T-shirt's cute Razorback sweatshirts, and Razorback accessories! They have SO many sweaters for this crazy Arkansas weather. If you haven't been you should go!! Such a fun experience in Springdale!!

From the time you walk in you feel lighter because you can tell they are very dedicated to meeting…read moreyour needs and making you happy. They had a cute mimosa bar and some cute refreshments waiting for you. I couldn't indulge because I only eat organic food but it was nice to see. Amazing staff! I had an appointment with stacy and she was more thane what I could ask for. She made me feel very comfortable!! She was real and completely honest but still very friendly. I didn't have my family with me but she made me feel like family, honestly. There's other girls there that chimed in from time to time and they were sooo awesome too. Wedding planning is already overwhelming it's nice to feel a weight off your shoulders knowing someone knows what you want is more than happy to cater to your needs. I'm from New York but currently living in the area so customer service goes a long way to me. I met a bride to be who said she came from another state just to find a dress and she did her first visit. Great service and beautiful dresses.

Fun place! On a cold rainy day, you can just wander and look for hours! Lots of crazy things. You…read morewill NOT leave empty handed!

Great selection of scrubs and very helpful service. Thanks for the sale and membership for…read morediscounts for future purchases.

just got my wedding dress back from its alterations and it was beautiful work. DHread more

I had such a great experience shopping at 59th and 9th, I had to write a review and add this fresh…read morenew business to Yelp so others can check it out. I was in Fayetteville for a wedding and the dress I brought for the rehearsal dinner was too thin for the fall weather, so a friend recommended I check this place out. I didn't have a lot of time and I was skeptical because in my experience, similar boutiques rarely carry sizes and styles for curvy girls but Liz, the owner, was welcoming and extremely helpful. I enjoyed champagne while we pulled items for me to try on and after a couple of tries I found the perfect dress that I will wear a million more times. On top of that, all dresses were 25% off! They just opened about a month ago and the store is very cute, I love the decor and the layout feels very welcoming. Another impressive thing about 59th and 9th is that they have a plus size section, which I have never seen at similar style boutiques, but is much needed. As I was headed out Liz recommended I check out another new business next door that was having an open house, so not only was she helpful to me in her store, she is a good neighbor! I definitely recommend supporting this new business in Fayetteville. Thanks for all your help, Liz! I got a ton of compliments on my dress at the rehearsal dinner!

Whether I'm shopping for a special occasion or just because, I know that my wife is going to love…read morewhat Liz helps me find for her! Another great experience and happy customer here!

I was hesitant but then my sister and I went in to try it out. IT IS AWESOME! They have name brand…read moreclothes like torrid, lane Bryant, Maurice's etc and for cheap! They sort the clothes by size in clothes rack. Both of us found a few outfits me a size 18-20 and my sister size 14-16. And super cute changing rooms that are clean!

Great brands and selection! Have found something Everytime we ve been in Eureka Springs.read more

What a great store to stop in at! Super friendly and helpful ! Great selection of goods, high…read morequality, loved this store full of local goods and great local stories, recommend