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    Gearhead Outfitters

    4.4 (14 reviews)
    Closed 11:00 am - 7:00 pm

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    10 months ago

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    3 years ago

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    2 years ago

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    2 years ago

    Great gear for hiking or other outdoor activity. Pricey but you get what you pay for. I love Kuhl brand clothing--it never wrinkles

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    9 years ago

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    5 years ago

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    10 years ago

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    9 years ago

    Not bad place. Pricey but nice selection. Sorry but Cabelas is too close to make this place the place to go. Friendly staff.

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    7 years ago

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    8 years ago

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    Cavender's Western Outfitter

    Cavender's Western Outfitter

    1.9(14 reviews)
    2.0 mi

    My wife purchased a belt for me for Christmas and when I opened the gift, I noticed it was damaged…read more I took it to the store with the receipt to exchange it in Rogers, Arkansas. The employee refused to return it stating that he can't "resell it and make money off of it." I told him that that's not my concern or my problem. Maybe you shouldn't sell a faulty product, but you may not be able to sell it, but I definitely won't be able to wear it and I'm the paying Customer. I asked to speak to supervisor he stated he was and he's unwilling to help me. I waited in the store for 30 minutes for the store manager to finally come out and during that time I complained to corporate on the phone. The manager finally came out and was very dismissive and rude from the very beginning stating that I don't even have the correct receipt so even if she wanted to help me, she couldn't I then pointed out to her that it is the correct receipt that she can't even read her own receipts.. She then stared blankly because she knew that she was in the wrong and sounded incompetent. She then stated that they're not going to return the belt and that, even though she believed it was likely caused from their own security tag that they had on the belt I "should have noticed that at checkout" and they would've either offered me a discount or found another one instead, but because I'm trying to return it, it does not apply because they can't resell it even though she stated that it was caused from her own security device. The belt is completely unworn and brand new and in horrible condition if I wear it, it's going to only deteriorate further She advised that corporate can't force her to do anything and that she's refusing to return anything or to help in anyway, but stated that I can try to go to their website and work out and exchange with corporate, but I would be responsible to pay shipping I told her that that's not how we're gonna do things they're gonna exchange it or I'm gonna file a charge back and that's when she stated I'm not allowed to file a charge back with my bank . The staff that work in these stores are clearly uneducated and young and don't know how to talk to customers or understand how they chargeback works, but I've already filed a charge back with my bank and am never going to shop at Cavender's ever again due to these two awful employees at Roger's location. Lexie/Lincoln.

    The selection is pretty good, although it would be nice to see them offer a little more than ariat…read more The customer service is almost nonexistent. After being completely ignored for close to an hour while I searched for a pair of boots, I left a pair of boots for my daughter sitting at the register and walked out the door because apparently it wasn't worth their time to ring us up.

    Photos
    Cavender's Western Outfitter - Belt with damage from security device

    Belt with damage from security device

    Cavender's Western Outfitter - Receipt

    Receipt

    Cavender's Western Outfitter - Tyson helping my hubby

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    Tyson helping my hubby

    Rally House Scottsdale Center

    Rally House Scottsdale Center

    3.0(2 reviews)
    2.1 mi

    Was in town visiting a friend in the area, and decided to go grab some sports merch as a fun little…read moresouvenir. The problem wasnt the selection, the cleanliness of the store or anything like that. No, my problem started with one of the employees there. I was trying to ask a question about sizing on some of the jerseys, and a worker named Madeline seemed like the very idea of me trying to ask a simple question was the biggest inconvenience of her entire life. She was rude, condescending, and dismissive. I have never faced such poor customer service in my life when just trying to ask if they had any larger sizes on the jersey i wanted. When i told her it was okay and i would just look elsewhere, she had the audacity to roll her eyes at me. if youre having a bad day at work, thats understandable. But you shouldnt be taking it out on your customers and talking to them like they are idiots. I have never felt more embarrassed and outraged as i am at her treatment of someone asking for something so simple. I wonder how many other people she has talked to like doing her job is the biggest inconvenience she has ever had to deal with. I visit Arkansas frequently for work, and i can guarantee you i will never be visiting this store again in the foreseeable future.

    We went there on the first day they were open. The staff was very friendly and helpful. The store…read moreis well laid out and organized by team. They did a good job of having merchandise from several different college teams available. My only complaint would be the lack of variety for the pro sports teams. Everything is geared towards the Kansas City/St. Louis/Dallas markets, and there was little or no NBA or NHL gear available.

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    Rally House Scottsdale Center
    Rally House Scottsdale Center
    Rally House Scottsdale Center

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    Gearhead Outfitters - sportswear - Updated May 2026

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