Phenomenally fast service and quality work. Had my scuffed-up boots looking like new in about 15…read moreminutes. And just a great vibe inside.

Seriously, how could anyone give these folks anything but a five-star review (obviously, everyone…read morehas!). The folks are friendly, understanding, and helpful. I own a pair of nice Johnston & Murphy, lamb-skin shoes. I have never owned any shoe-wear this nice ever! I had no idea how to take care of them (which is weird because my great-great grandfather was a cobler -- you think it would be in my genes, lol). So, I looked on yelp, found these guys, and they were super helpful! They taught me the ropes on shoe care, help me buy the right stuff to take care of my shoes at home, then did a professional job to restore my shoes for a mere $7. I really thought it was gonna be more. #awesomesauce They also have a whole shoe store of which they are eager to help anyone with. But, I just need the yearly restore and the information. If you are getting your shoes restored anywhere else, you might be wasting your time. This is the best place in NWA!!!

Rock city kicks handing out Ws for the hometown sneaker crowds. Great people and even better kicks!…read moreHaha

They never have my size one time I saw a worker taking my size and put it in the back roomread more

I love shoe carnival it seems to have all the new styles of tennis shoes. Last time I shopped here…read moreit was buy one get next pair 1/2 off. So I bought a pair of slip on shoes and got a great pair of flip flops for like 8 bucks. Great value and great shoes. There's times it's hard to get waited on but give them time, look around. Then your help will arrive.

Warren's has a great selection and great service. When I'm looking for a certain shoe, I always…read morecheck Warren's first.

Always a fun experience shopping at The Mustache! They have everything from novelty socks to local…read moret-shirts and all types of trinkets for gift giving!

Honestly you can find the best products and gifts from Stache! I love the fun variety of women's,…read moremen's, & kids items! Their jewelry is probably the most affordable on the square!! Whether shopping for someone else or just for a little happy to yourself you can easily find it here! The girls who work there are super sweet and friendly, and will help with anything you ask for! The owner does an amazing job merchandising and displaying!

I have difficulties finding shoes that work well with my feet. Jordan was the most knowledgeable…read moreand helpful associate I've ever come access in any shoe store. He had enough patience to allow me to try on multiple shoes when in other stores I feel rushed or a burden. He showed me new ways to tie my laces and took the time to figure out I had a wider foot and my feet were different sizes. He was knowledgeable about all the shoes they had in stock and how they ran in sizing, width, and padding. I will definitely be back and refer my friends to get their next pair of shoes here. Extremely impressed! 5/5 experience

I am so grateful for Erin Irizarry today! She was incredibly knowledgeable on all of the products…read moreand was by far the kindest person I think I've ever met! I can't wait to go back!

I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

I buy 1gun per yr for myself on my b-day. This is the 4th yr in a row that I ended up at Bass pro…read morefor my purchase. They literally have one person selling them and if someone is ahead of you it will be a long wait. I like academy because it's closer to me but if they don't care if they get my money or not then I'll give it to someone else. Besides they will only let you inspect 1 at a time so if your wanting to inspect 2 side by side your out of luck

Standing in line with 10 other customers while there are 4 employees in the register area and only…read moreone working register.

More attention to clients that walk especially females since only the men were attended here first…read moreand I was practically invisible. But they did notice that I walked out since they told me to have a nice day.

Wow this store has all kinds of shoe wear! If your looking for steel toe boots or shoes this is…read morewhere you need to shop. I've been looking for a new pair of work boots , I love the red wing brand. Very sturdy and well made boots that can take a beating. This store sell all kinds of shoes n socks! Very nice and friendly service here. There's plenty of parking in front of the store. Shop Local!!!!