Absolutely AVOID BOOKING at the 757 Hub! They have absolutely NO flexibility when it comes to rescheduling events. I paid them over $1000.00 and requested to change the date with over a 30-day notice and they would NOT accommodate. They will try and KEEP ALL YOUR MONEY! NOT JUST THE $250 DEPOSIT. THEY WANT TO KEEP IT ALL! THEY DO NOT CARE IF YOU HAVE A DEATH, INJURY, ACT OF GOD, THEY WILL STICK TO TELLING YOU "RESCHEDULE MEANS CANCEL AND FORFEITURE OF ALL YOUR MONEY" Any adjustments will be unrealistic so they can weasel their way out of having to provide reasonable accommodations.
I DARE THEM TO WRITE THIS IS NOT TRUE. I WILL POST ALL THE EMAILS AND RECORDED CONVERSATIONS.
If you don't believe this review, call them and ask them if you book with them and have an emergency that forces you to reschedule, what their policy is for "RESCHEDULING" and why they don't have it written in the contract if they try and tell you something else! Confirm if they WILL or WILL NOT put it in writing. AND I GUARANTEE YOU THEY WILL NOT! DO NOT BELIEVE WHAT THEY SAY, ONLY WHAT THEY PUT IN WRITING!
Despite being promised the option to reschedule with reasonable notice, they insisted on not considering the written request. We had planned a surprise birthday party, but we needed to reschedule due to an emergency the birthday guest could not attend. Shockingly, the venue refused to accommodate us and only offered to move the date up two weeks or back a month to November. When I questioned why they couldn't provide a date before their fiscal year in August 2024, the manager Megan evaded the question and simply claimed she was trying to help without answering the question. I asked her how I could plan another event in less than 30 days, especially with out-of-state guests, after having planned this one since March for October. Her response? "You signed the contract!" Yes, I did, because I believed they were a God-serving entity. They may deny being part of the church, but they are renting from the church building. When I mentioned writing to the Pastor at the Believers church, Megan dismissively said they were not affiliated. Their faith and beliefs do not align with the mission of the church. I booked an event in March 2023 for October 2023, and this experience has been nothing short of disappointing. read more