I inquired about renting some chairs for a get together only two weeks before the event. They…read moreresponded almost immediately with a very reasonable quote. They called me the day before the event to confirm drop off date and location. They then communicated to me and took pictures of the drop off. Very courteous, professional, and caring. I would recommend to everyone and I will use them again!

This company is super wonderful, with good quality tents, table and chairs and timely delivery and…read morepickup . I rented them for party and they came through with flying colors! They are stellar to their clients also! BCarney

5 stars? No no no. 10 STARS FOR INFLATABLE ADVENTURES & BEYOND!…read more Punctual, professional, and very polite. These guys make sure to give great customer service without hesitation. If you ever run into an issue (which I highly doubt), just be sure to give Mike S. a call and he'll make sure things are straightened out. I've been meaning to write this review for a while now, but I'm finally getting around to it. I would like to point out that I remembered; how could I forget? Always satisfied with the equipment provided. Clean and beautiful! Great deals at reasonable prices-- they're where the party's at!

Daughter's sweet 16 was a huge success thanks to Mike! The tent, the look & the service was…read morephenomenal... if there was a 10 point scale I would 10 out of 10 recommend.

We could not have been happier with our furniture rental for our 2019 prom. Daniel was absolutely…read morefantastic!!! He met us at our venue and truly brought our vision to life. He helped us work within our budget and his ideas were absolutely perfect! The glo furniture was a huge hit to create our 'after party' atmosphere. The delivery and pick up was on time, fast, and very professional. We could not have been happier with the service we received. One thing we did not find with other rental companies was the help to bring your vision to life. Daniel was such a huge help!!!! We will never look anywhere else again because the service received at UNIK far exceeds any of their competitors.

Not only are these guys a LOT less expensive than the lounge furniture rental companies that we…read morenormally use, they are so much easier to work with and made the ordering and delivery process a stress-free one. What's more, they were flexible! Instead of getting a love seat in my package, they allowed me to get extra chairs, where more rigid companies would have charged us for the full package with the loveseat PLUS the extra chairs. Our organization is a fan, and we will definitely be back!

been there many times, they will accommodate you in your needs, very customer oriented, the person…read morethat was charging $10.00 for use of credit card was fired, that was not a policy company she was pocketing the money! My order was ready in time even I got some changes to it a day before. Very happy with their service.

Edited to add: it was a great pinata, very well made and sturdy…read more The mark of a good business is not whether or not they make mistakes because everybody makes mistakes. The mark of high quality service and exemplary business practices is how they handle mistakes. Yesterday afternoon we were supposed to pick up a pre-ordered specific pinata and take it to Austin for our granddaughter's birthday party this morning. When we were ready to pick it up late yesterday afternoon, there had been a mixup on the order and they thought it was supposed to be for a later date . They pitched right in and worked on it overnight and even met us there before regular opening so we could get it to Austin in time for the party. It is dry, it is perfect. EXCELLENT CUSTOMER SERVICE Also very talented with their creations. If you need a pinata for anything, this is the place to go!!!

The company's automated system had a higher price then their website. It took them a while to…read morerespond but they did honor the lower price as listed on their home page without any argument. There was a delivery fee added that was not in the original quote but it was in line with their online policy. After I made this review they had sent me a series of emails complaining about how I worded the review. They tried to get me to change how it was written and felt that the fact they did not provide the delivery fee in the original quote would come across like they were hiding something. I stated that I felt the review was fair and they responded with the following: _______ reservations@kingkongpartyrentals.com to xxxxxxxxxxxxxxxxx Thank you Gene - After a detailed review by the owner we are at this time declining to service your event. We feel that if there are misinterpretations this early that it will set the stage for issues later. Therefore to avoid potential for problems for both parties we are conscious and are providing you with ample time to allocate your party rental needs elsewhere. _________ So because they did not like the review they have cancelled my order which had previously been confirmed and received a confirmation number. I had even informed them that I would add to the review once the event happened so I could add about the quality of their service. I would avoid these people at all cost as they are truly not a professional organization. They tried repeatedly to pressure me to alter the wording of my review and I did a few times. I was not however going to lie to make them happy. There are more than an ample number of these types of businesses in Houston...choose a more reputable one. They have left me a week away from the event for my daughter with no dunk tank and no bounce house. Now her birthday and celebration of her bone marrow transplant will likely be derailed because of them trying to bully someone into writing a review that was worded the way THEY want it written. Have also filed a complaint with the Better Business Bureau Houston As an addition/update to my previous review I thought it important to note that there have been 18 previous reviews of KingKong Party Rentals and they have all been filtered out. What does filtered out mean? It means that Yelp has algorithms in place to prevent deceitful behaviors by businesses to put up fake or solicited reviews. While this does not affect most companies what is important to grasp from this is that EVERY positive review they received was filtered out due to this type of attempt at putting up fake reviews to make them look better than what they actually are. See the pattern? They are an untrustworthy company and you should spend your money elsewhere. New update...they have tried to post some more fraudulent reviews to their site to make themselves look better. They have had 20 filtered out now. This guy is a really deceitful person and you should avoid him.

I found this company on google and was pleased that they offered an age range for their toddler…read morebounce house so I requested more information. They emailed a few days later stating the quote, and included instructions to reply within an hour to reserve the day and time I had requested, which I did - I responded as soon as I received a notification that I had an email. I received no response until the following morning. The email they sent me stated they were rechecking availability and would get back with me. What was the point in telling me to reserve within an hour (which I did) if they weren't going to reserve it? I responded asking for them to give me a call, or to respond with a number I could call, so that we could make the reservation over the phone. That no doubt would have been much easier and faster. I received nothing back and after 24 hours emailed them AGAIN stating that I would not be using their services after all. If you value your time, do not waste it trying to work with this company as they clearly do not want your business. A tip for the owner: invest in a business phone and actually use it. UPDATE: I received a plethora of e-mails, texts and phone calls from this company apologizing and how they did value my business. They had apparently experienced technical difficulties the previous day. Either way, I had already moved on to another company. Be aware that if you do choose book with this company, it will be mainly through text and e-mail. I am giving them 3 stars on customer service (a combination of before and after the issue) only because I never got a chance to experience the actual product. I may try them again in the future, just not this time.

Highly recommend Carlos and his team. Always available, clean equipment, set up and pick up on…read moretime, quick and efficient. Best prices.

I had another company back try to mess me over last minute on the day of my party and H&R really…read moresaved the day. I was quoted WAY less than the other company, I had the option to go and pick the table and chairs up and I didn't have to return until Monday. I called and the lady who I spoke with was responsive, got me a quote over asap and I was able to know this off of my list. They will be my go to from now on!

We had such a great experience with Sky High Party Rentals! The water slides were delivered and set…read moreup right on time, and the entire process was smooth and stress-free. The staff was friendly, professional, and very helpful. The water slides were a huge hit with the kids, and my daughter had such a fun and memorable birthday party! We really appreciated the excellent service and would definitely recommend Sky High Party Rentals to anyone looking for a fun addition to their party. Thank you for helping make her birthday so special!

I reserved a 24-foot water slide for our Fourth of July party for approximately $1,600. On the…read moremorning of the event, around 11:00 AM, I received a voicemail saying the slide had been damaged and they were canceling my reservation. They mentioned they had a replacement available. I returned the call within about 30 minutes, but by then I was told the replacement had already left the warehouse and was no longer available. That left us without a slide on the day of our party, with a house full of kids and guests and virtually no chance of finding another rental on one of the busiest days of the year. I understand accidents happen and equipment can get damaged. My disappointment is that there didn't seem to be a backup plan to make things right for a customer who had reserved a premium rental for a major holiday. When you're spending this much money and planning an event around a specific attraction, reliability matters. Unfortunately, this experience was incredibly stressful and disappointing, and I wouldn't feel comfortable depending on this company for an important event in the future.

I have nothing but great things to say about this company. Due to the pandemic, I knew my kids…read morewould be staying home for Halloween and not doing the traditional "trick or treating" within the neighborhood. I wanted to create a fun, safe and comfortable environment for my children at home. I thought renting a bounce house for my small kids would be ideal and fun. I found this company, and a few others, through google search and this company was the first to respond. The owner has been responsive and professional from day one. The process was easy and the set up was quick. The quality and the cleanliness of the rental was excellent. My kids enjoyed their time with the bounce house and when it came time to break the rental down, the process was quick and professional. The owner was mindful of my property and maneuvered through my yard with care when setting up and breaking down the rental. I will absolutely utilize this company in the future for birthday parties, pool parties etc.

We recently worked with Jon at IT'S A PARTY for our elementary school carnival, and I cannot…read morerecommend them enough! We rented several carnival tents, tables, and games, and everything was fantastic. Jon was incredibly responsive, punctual, and had a great attitude throughout the entire planning process and setup. The games were a huge highlight for the kids, and the tents matched our carnival aesthetic perfectly. If you are looking for high-quality party rentals and a stress-free experience, Jon is your guy. We're looking forward to working with them again in the future!

********UPDATE*********…read more Within an hour of posting my original review the owner, Michael, called me directly. We worked things out over the phone and I received the excellent customer service I have experienced with him in the past. I was going to delete the original bad review but I feel that people should see how the company is quick to respond and work things out. To me that shows how important their reputation is to them and their desire to do right instead of wrong. So I'm leaving the original review, updating the stars and saying that I HIGHLY RECOMMEND doing business with this company. ************************* So I have had a bad experience with Go2Party Rentals that I want to share with everyone just to make you aware. On June 7, 2020 I had booked Super Slide Bounce House Combo w/ Pool, 8' Tables (x2), Folding Chairs (x2), Snow Cone Machine, and Giant Jenga from them for my son's 10th birthday. I paid $159.67 half of the rental cost. I rented it for two days from June 27th at noon to June 28th at 8pm. Michael Salazar was so kind to me when doing the booking. A week before the date set up COVID started to get worse again in Houston and we decided to cancel the party. Again, Michael was kind. Told me that normally they would put a time limit of 1 year to rebook but because of COVID they would give me another year. So I was supposed to have until the end of June 2022. The beginning of June I get a phone call from a lady and she told me I had to use it by the end of the month. I explained that we were in the middle of track season and I didn't know when we might actually be available. I told her what Michael had told me. I tried to explain to her that I had lost my job in April of 2020 and I was still not working and wasn't sure when I would be again. Long story short I basically felt forced to book it again for my son's upcoming birthday knowing I might not have the remaining half of the balance. So June 13th I found out my unemployment for some reason had ended. I tried to call them and see about rescheduling or pushing it out like Michael and I had talked about. No return call. I emailed them. No response. I have called numerous times from the 14th to today and no response. So pretty much this company has taken my deposit and refuses to call me back. I want to reschedule with them but they won't let me. Times have been hard for all of us this past year but taking advantage of people under the circumstances is inexcusable in my eyes.

FANTASTIC communication, follow up and delivery of services. Michael and his staff are courteous,…read morefriendly, and professional. All the products we rented were in good shape, clean and delivered and picked up on time.