This branch of the bank is well presented and has a good ambiance to it. The staff are helpful, and…read moreafter waiting for around 3 minutes in the queue I got to see a cashier who apologised for the wait. A nice thing to do in my opinion. Staff know lots about savings/current accounts and it is great to pop in for these services although when trying to get more details on financial products it was a little harder and they advised me to book an appointment to see whoever specialises in this department. Easy to find or get to from the centre of Reading. Nice branch for day to day banking, and for greater financial products when you make an appointment.

good bank if i must say myself. very helpful very apologetic if you have to wait a while…read more if youa re stood in a queue they will come upto u and ask what u need help with and if they cand eal with it they will. know all the things u need to no like current accounts and mortgage rates

Newly refurbished to go along with the change of colour that nationwide seem to be doing in their…read morebranches. After they merged with portman, the queues seem to be so long in the branch although they do have 3 cashiers and a person going along the line to ask if anyone needs any advice. New cash machine outside as well as a quick deposit/cash machine inside which you can pay money into your account with either a passbook or card whichever you have. Extremely busy during the,lunch period as well as just before closing so aviod during these times if you can.

I have used Nationwide in Fleet for many years and the service and staff are first class - always…read morecheerful and helpful. I am grateful that when the banks have moved out of many towns the Nationwide is still there across the country. In Fleet we still have banks but I prefer the service, the deals and the general approach of Nationwide, especially this branch.

I always find this branch very helpful. The manager is always around to talk to if you have a…read moreproblem with your account, and the other staff are quick with common tasks like paying a cheque in. Not the best place to go to open up a student account though, they arent too familiar with students in Yateley

Pros This branch is fairly standard in size and setup and similar to other Nationwide branches…read more What does differentiate it however is its staff service- when I opened an account the staff were really helpful and friendly and couldn't do enough to make things easier for me.

Good location, right in the middle of the Reading high street area. This also gives them loads of…read morevery direct competition with at least a half dozen other large and small institutions including HSBC, Lloyd's and Co-operative. There are two ATM's outside (no fees for withdrawals!) and more inside as well as full teller services upstairs and banking associates downstairs. Some sort of BBC "headline news" with captions is running on multiple screens, so there's some entertainment while waiting. Opening my account took about 30 minutes, possibly delayed due to my being an American and not having any other banking in the UK. Within a couple of days, I got bombarded by mailed paperwork, explanations, fee schedules and all sorts of crap that I need to read through and decide if it needs to be kept. I didn't take a picture as I am sure someone would have thought I was casing the place for a later robbery. (Which I was not, you peanut gallery commenters!) Barclay's has a pretty easy-to-use Internet banking.

Very posh high street bank, would have thought you were in a London branch. Staff seem efficient…read moreand happy too help, no bad word to say.

I quite like the jazzy modern downstairs area which is almost exclusively populated with machines…read more The only downside is that it's practically impossible to get a person to talk to you!! When you do finally manage to find a member of staff, they're friendly and helpful though.

I have no idea why they refurbished this place the way they did. They took away the cashier area…read morefrom the ground floor and stuck it on the second, and only offer a weird, scary lift to get to it if you have a pushchair. When I inquired the staff thought it was silly as well. Staff have always been friendly and helpful though.

One cash machine outside and another couple inside…read more Open until 2 on a Saturday which is very useful and friendly staff as well.

Went to Nationwide for a mortgage review recently. Gratified not to get the hard sell but a…read morereasonable laying out of my options. The advisor was friendly and professional and spontaneously rang other advisors which she couldn't answer one of my questions immediately. First time in the branch - banking floor a bit small but nicely set up with a toy table for kids. Back office was down some stairs but sure they would have disabled option available.. Overall - for a bank visit - not an unpleasant experience