Always a good service. I recently left my bank card in the branch by accident, they were very…read morehelpful and phoned to ask me to collect it. They have always been proffessional and helpful.

HSBC has been my bank since I moved to the UK. Upon moving to Woking I did not migrate my home…read morebranch to here, but based on a recent visit, I very well think I might. We dropped in last Saturday to ask a question about our accounts, and the staff were incredibly friendly! After a very short wait we were ushered upstairs and offered tea. Again, the staff was very helpful, understood our questions, and answered them directly. I'd be quite happy to recommend the place. Based on HSBC experiences of the past several years, this is one of the nicer branches.

Newly refurbished to go along with the change of colour that nationwide seem to be doing in their…read morebranches. After they merged with portman, the queues seem to be so long in the branch although they do have 3 cashiers and a person going along the line to ask if anyone needs any advice. New cash machine outside as well as a quick deposit/cash machine inside which you can pay money into your account with either a passbook or card whichever you have. Extremely busy during the,lunch period as well as just before closing so aviod during these times if you can.

I have used Nationwide in Fleet for many years and the service and staff are first class - always…read morecheerful and helpful. I am grateful that when the banks have moved out of many towns the Nationwide is still there across the country. In Fleet we still have banks but I prefer the service, the deals and the general approach of Nationwide, especially this branch.

I have banked with Nationwide for probably about twenty years. Even though they don't really seem…read moreto give the best interest rates I have never really had a problem with them. I cant exactly say that they have ever rewarded me for being so loyal to them, which is why recently I have decided to move my money around to different banks. However I have to say that since moving the money I have realised that there are many worse banks out there. I guess for me I want there to be someone at the end of the phone that knows what they are talking about and can be as helpful as possible. And also to be able to go into the branch and actually speak to someone without having to wait for half an hour. And Nationwide seems to tick these boxes.

I joined this bank in 2001 in Manchester and they are one of the best banks. The High Wycombe…read morebranch is very well staffed by intelligent, polite and helpful staff. Always smartly dressed in their uniforms the customer services they offer, in my opinion, is one of the best. The bank is brilliant and you walk in to a very clean surroundings. Looks business-like too.

Queuing is the biggest issue in this newly refurbished branch…read more Wait times to see an advisor, a cashier or even to use the self-service tills are above average. The staff do try and make sure that people are in the right place but it does little to solve the fact that a lot of people use this branch. The advisors operate an open appointments system and you book in and wait your turn. The waiting area is acceptable and the branch is bright and clean. Privacy is not that great in branch. There are rooms for consultations but there are also open units which are visible and audible to other customers. It's luck as to where you end up. Staff are generally helpful, although, as with all banks and building societies there is the odd issue. Account opening and maintenance is, in general, hassle free though. Facilities for the disabled are more limited but the branch is fully accessible. New passbook machines have been introduced which allow certain passbook transactions to take place without a cashier - these should help queues as people get used to them but, at present, much help is still required!

I am amazed at how busy this bank is it clearly needs to be moved to a bigger premises but the…read morestaff are very friendly and do there best to help and make sure you don't have to Que up, worth checking out there savings account

While the staff are helpful and friendly I always feel that it is a bit colder than my local Didcot…read morebranch. It could be because they are always seemingly busy when I go in so are probably a bit harried but they are still friendly and helpful. Usefully, there is a bank machine both inside and out so if you don't want to withdraw money in the full view of everyone outside, you can go inside for the relative privacy there.

I bank with both Abbey and Barclays, and I much prefer the Abingdon branch of Abbey to Barclays…read more It is in a very handy location in the precinct, and always seems quiet and tranquil. There are hardly ever any people waiting to be served, and there are always advisors available to speak to if you need advice. There are 2 cash machines, one inside and one outside.

Shahwar was the best. She spent a lot of time helping me fix a problem with my account even though…read moreit was my fault.

Saves going to Hounslow High Street but that's the only redeeming feature. Staff less helpful and…read moreare patronizing towards their customers the vast majority of whom are from ethic minorities. What makes it worse are the staff themselves all appear to be from across the Indian Subcontinent. It would be better to have some staff transferred to other branches to broaden their experiences. I saw one elderly Asian lady in a saree rudely spoken to because of the way she presented more than one cheque which wasn't to the tellers liking, the woman had done nothing wrong it was just a different way. The teller I saw wanted to charge a fee for the transaction I wanted to carry out even though my account gives that service for free. She insisted on the fee, when I referred her to her branch service manual and the relevant section she came back without apology and said I won't charge you this time as though doing a favor.