This branch of the bank is well presented and has a good ambiance to it. The staff are helpful, and…read moreafter waiting for around 3 minutes in the queue I got to see a cashier who apologised for the wait. A nice thing to do in my opinion. Staff know lots about savings/current accounts and it is great to pop in for these services although when trying to get more details on financial products it was a little harder and they advised me to book an appointment to see whoever specialises in this department. Easy to find or get to from the centre of Reading. Nice branch for day to day banking, and for greater financial products when you make an appointment.

good bank if i must say myself. very helpful very apologetic if you have to wait a while…read more if youa re stood in a queue they will come upto u and ask what u need help with and if they cand eal with it they will. know all the things u need to no like current accounts and mortgage rates

I've been a customer of Lloyds Bank ever since I joined them as a student back in the mid 80s. The…read moreservice has generally been good over the last few decades and I've seen various innovations come and go. However, despite the internet age and the convenience of internet banking, it's still reassuring to see a branch of your bank on the high street. The Epsom branch of Lloyds is very convenient for me as I can pop in her before work. They've been trying to jazz up the appearance indoors but ultimately, what we want as customers is fast, efficient service by the tellers and customer service agents. My philosophy is to get in quick and get out quick! I've used this Epsom branch to make overseas transfers of money and to deposit cheques, which still can't be done online. They've been good at delivering the service. No complaints from this customer.

Came in yesterday, waited almost an hour to get an appointment scheduled for today. Today I got…read morehere 5 minutes before my appointment and waited half of hour to figure out that they don't have me on the list. After that I was able to see an account manager, sat down through his pitch and was rejected an account because they don't accept printed bank statements as a proof of address - which was not communicated to me the day I scheduled my appointment. Wasted my time and gave up my personal details for no reason. Sticking with my current bank.

Branch of barclays bank in kensington.The bank was at the end of the high street.It was a medium…read moresize branch and it got busy most of the time.The staff here was quite nice and showed very good working attitude from my own experience.The service was also quite professional.One of the best bank branches on this high street.

Metro Bank has got to be one of the coolest banks on the high-street, they were the first bank to…read morelaunch high-street stores in the UK in over 150 years, since then they've grown to around 77 branches, most of them are in London, but they have a growing presence north of the M25. This location in Fulham Broadway is pretty cool, the staff were friendly and attentive and printed my new card in-store, I only had to wait for a couple of minutes. I love how if you lose or have a problem with your card, you can come into store and get a new one, compared to other high street banks that make you wait for days. I was even able to leave, get a few things from Sainsbury's and come back. The store is normally open until 8 pm but as of the time of writing (September 2021), they are still on reduced hours, closing at 6 pm. I do also dislike how like all Metro Bank locations, they lack indoor cash machines, this can often mean the experience of paying in and withdrawing money is quicker, but the staff are friendly and happy to help, as quick as possible. 4* - Friendly service, the bank looked pretty good too, lacking some features but still all in all a good place to bank. Review #3600

I finally took the time to set up my British bank account and went for NatWest as it was the…read morefastest one to process the demand. I got an appointment for the next week after calling. They asked me which NatWest was more convenient for me and what to bring to make the process as smooth as possible. On the d-day, my banker didn't make me wait and he was really efficient. All was sorted in 20 minutes and with clear explanations. It's the first time opening a bank account was so easy so i would recommend it.

great bank has the most friendly staff and the best place to start bankingread more

Have moved, after 18 long years of being with first direct, I couldn' t be happier. I've been with…read moreAbbey/Santander in Leatherhead now for the past 6 years. They are so helpful and approachable. Proper old fashioned banking where they know your whole family, care and will do their utmost to assist you with your finances and make sure you get the best deal for you. Can't recommend them enough! Brilliant!

I am very grateful to this bank in Epsom. I had an offer from a Company to advertise their…read moreservices, then when I went to open a separate client account ,a gentleman their warned me the terms and conditions were not acceptable, and advised me to refuse ,or ask some questions and come back to him. When I took their advice the questions were not answered, and I declined the offer. Always check ,if it looks to good to be true, Then is probably is!