These folks were fantastic! Turning 65, I was very confused about all the things I needed to do for…read moreMedicare and how to coordinate with my current insurance benefits from my former employer. I read all the information but found it very complicated. Steve went above and beyond to help me. He's extremely knowledgeable and able to simplify the puzzle. Everyone is going to have different things that are important to them in terms of coverage. Steve took the time to get to know me and my situation to make the best possible choices. There are so many variables! Gabriele on the ARK staff is friendly, efficient and a wiz on the computer, gathering info, accessing needed data. I couldn't have done it without them :-)

I was totally stressed out about losing some of our medical insurance coverage and confused on…read morewhere to start to fix it. I called Ark and they were awesome! The lady who answered the phone was very patient, kind, and professional. She listened to my needs and relayed everything to her co-worker, (Gabrielle). Gabrielle did some research for us and it looks like we are already covered. Gabrielle recommended keeping our coverage the way it is. I was so impressed and appreciative that she didn't try to sell us anything new when we didn't need it. If I, or anyone I know, ever needs help with new coverage, I know who to call - ARK!

My Covered California insurance through health net was cancelled with no reason givenread more

Going from being unemployed to employed and juggling the difficulties of different health…read moreinsurances was tedious... until I reached out to this branch. From day 1 they have worked hard to make sure I knew my coverages, knew my prices and even helped me plan for a new job and how to navigate health insurance through them. Above and beyond and truly knowledgeable in the subject of California health insurance. Thank you to the team over there.

I love working with Ginger Roper, she has adapted to the new market place with class. She is a…read morewealth of knowledge in Medicare and life insurance, among other products. She's so personable and makes shopping for good quality insurance ENJOYABLE! I truly feel like she's looking out for my best interest, and protecting my quality of life. HIGHLY RECOMMENDED!!!!

From the owner: Medicare Insurance Plans and Healthcare Services for Seniorsread more

Maricela and her team worked tirelessly to get my mothers approval- working with the medical groups…read moreand insurance companies. Her fearless approach gave my mother the opportunities she deserved, I latter leaned she was going above and beyond and perhaps no other insurance agent would have taken all the time and energy to helping her members the way she did. I absolutely recommend her and her team at Better Together Insurance

Great service, after my father's death everything had been so chaotic and from the time Monica…read morepicked up the phone to talking with Marcela everything was explained and simplified and within an hour we were done. Highly recommend for anyone needing the assistance.

Teresa has been so very helpful with our transitioning our mom to new insurance after her husband…read morepassed away and she moved to a new county. She researched all of the options, gave us all of the details and provided us with the rates so that we could make the best decision possible. And when we could not locate our mom's Medicare card while she was at a doctor's appointment she responded and provided the information we needed, quickly, and after business hours! We would highly recommend you use Teresa's services to help you with your insurance needs she is exceptional!!

I am so grateful that we found Teresa to help us navigate what can be a very confusing decision…read more She laid out all the options and explained the in's and out's of each. She truly simplified the process and we felt very confident in the decision we made because of her guidance. If you need help trying to figure out the Medicare nightmare, Teresa is who you should call! Not only does she assist you through the initial enrollment, she continues to guide you through the renewal process. It is very comforting to know that she is there with answers to any question you might have. On top of that, she is a patient, genuinely nice person! Thank you Teresa!

This is truly a 5 star plus business! I was looking for small business account for our health…read moreinsurance, and I got lucky by running into the CEO of this company. I was provided with class A treatment and fast prompt services. This was the best experience I have had EVER! Not only was I 100% satisfied with our pricing we got I also added a few more services, and those ran as smooth as the other services provided. I highly recommend this company. Good customer service and god honest hard work! The two are very hard to come by theses days. I can honestly say I plan on using legassie for more business to come and i plan on staying! Thank you again Tarik for such great customer service, prompt attention and great rates! Thank you, A very happy customer. Stacy

Tarik always answered our questions thoroughly Explained…read moreour coverage precisely and SAVED us lots of money. Today we purchased a new car he got it insured in less then 5 minutes no hassle no bs and to top it off gave us the best coverage with a huge savings compared with other popular carriers my financial/loan officer could not believe it! Thank you Tarik you're the best

Excellent service from Deborah and Agustina. We made an appointment and was taken in right away…read more They even have a play area for our little one to be in while we file. They offer all kinds of services too, we will definitely be long time customers.

I WAS TAKEN ADVANTAGE OF: I was charged $600 after being told I'd be charged $300…read more Do NOT trust these people with your taxes. Deborah (the main tax preparer) and her assistant (the woman with black hair at the front) WILL take of advantage of you. I left here absolutely livid after dealing with the women here. Last year, Deborah, messed up my taxes because she did not correctly ask me screening question and had the audacity to blame me with the statement "You should have know better". When I told her I would be speaking to another tax agency to get some of my questions answered, in a threatening way, she told me "you 'have' to pay me". I never said I was not doing business with her, I only said that I wanted information from another provider. (She didn't realize that I was comparing the screening processes of both companies). She had already done the work so I decided to just pay her. I should have just went elsewhere. . . This year, I decided to ask lots of questions to ensure I understood what was going on because Deborah obviously did not do her job correctly the year prior. This year the assistant was the woman who answered my questions and that did not go well either. They made me believe that they were only charging me about $300 but they actually charged me $600! When I explained to her multiple times that what they were doing was WRONG AND MISLEADING, she told me "Well that's not my problem, you should have read the fine print". I was pissed. You don't treat people like this if you are running a business. Instead of reacting I just left very upset. I will not be returning here. If you were smart, you wouldn't even give them a chance to take advantage of you or your lack of knowledge about taxes. The first year that I filled, I was a first-time business owner, I expect my tax people to educate me and answer my questions when I have them, not get annoyed, rude, and condescending when I am asking them questions. Avoid this place, you are better off.

I wish there could be MORE than 5 stars, I would give it a thousand fold…read more.. My problem with Medicare was resolved! I only got the 'run-around' from other people until I met Gilbert, at Lucero Benefits Services. Gilbert Lucero is a dedicated and truthful person who can be trusted and will never lie nor deceive his clients. [This is so very rare in these stressful times!] All my closest friends whom I've known for decades have trusted him, he has always come through. And while we live in a world of scammers and cheaters, who take advantage of the elderly and anybody else in their deluded paths, LUCERO BENEFITS SERVICES is a company to be trusted for all time. When one really knows the truth of a matter, and, when one truly knows he or she is not being deceived or lied to, there is no place else to escape. Liars and deceivers will tell anyone a LIE for the sake of their own selfish and parsimonious content. Feel some relief, Gilbert is your man . . .

I had a very pleasant conversation with Gilbert this afternoon in regards to my Medicare needs. He…read morewas very thorough in looking at several different plans to find what would best meet my needs. After investing he told me I was already on the best plan and he wouldn't change it. I was very impressed with his honestly even though it wouldn't give him any new business. He was very helpful and I would highly recommend him to anyone.

Kalsi agent Mavdeep has handled my personal inquiries and concerns with respect and expertise…read more Always follows up with responsiveness to discuss any and all questions. Him and his team demonstrate their commitment to your satisfaction. Thank you for making my choices, simple and being so personable. With much respect, Rachel K

I met Nav Kalsi the first time today. He has earned my trust very quickly because his knowledge &…read morehis approach attitude. I am hoping Nav will be my forever insurance broker from now on. Thank you, Nay!