These folks were fantastic! Turning 65, I was very confused about all the things I needed to do for…read moreMedicare and how to coordinate with my current insurance benefits from my former employer. I read all the information but found it very complicated. Steve went above and beyond to help me. He's extremely knowledgeable and able to simplify the puzzle. Everyone is going to have different things that are important to them in terms of coverage. Steve took the time to get to know me and my situation to make the best possible choices. There are so many variables! Gabriele on the ARK staff is friendly, efficient and a wiz on the computer, gathering info, accessing needed data. I couldn't have done it without them :-)

I was totally stressed out about losing some of our medical insurance coverage and confused on…read morewhere to start to fix it. I called Ark and they were awesome! The lady who answered the phone was very patient, kind, and professional. She listened to my needs and relayed everything to her co-worker, (Gabrielle). Gabrielle did some research for us and it looks like we are already covered. Gabrielle recommended keeping our coverage the way it is. I was so impressed and appreciative that she didn't try to sell us anything new when we didn't need it. If I, or anyone I know, ever needs help with new coverage, I know who to call - ARK!

My Covered California insurance through health net was cancelled with no reason givenread more

Going from being unemployed to employed and juggling the difficulties of different health…read moreinsurances was tedious... until I reached out to this branch. From day 1 they have worked hard to make sure I knew my coverages, knew my prices and even helped me plan for a new job and how to navigate health insurance through them. Above and beyond and truly knowledgeable in the subject of California health insurance. Thank you to the team over there.

I love working with Ginger Roper, she has adapted to the new market place with class. She is a…read morewealth of knowledge in Medicare and life insurance, among other products. She's so personable and makes shopping for good quality insurance ENJOYABLE! I truly feel like she's looking out for my best interest, and protecting my quality of life. HIGHLY RECOMMENDED!!!!

From the owner: Medicare Insurance Plans and Healthcare Services for Seniorsread more

Maricela and her team worked tirelessly to get my mothers approval- working with the medical groups…read moreand insurance companies. Her fearless approach gave my mother the opportunities she deserved, I latter leaned she was going above and beyond and perhaps no other insurance agent would have taken all the time and energy to helping her members the way she did. I absolutely recommend her and her team at Better Together Insurance

Great service, after my father's death everything had been so chaotic and from the time Monica…read morepicked up the phone to talking with Marcela everything was explained and simplified and within an hour we were done. Highly recommend for anyone needing the assistance.

I'm normally a pretty smart guy, but for some reason, as i approached 69, and had to get off of my…read morewife's medical insurance, i had no clue on how to sign up for Medicare. I just could not figure it out. So as i used YELP all the time, i went to YELP and asked for the top rated Medicare agent in my area. TERESA KARAM name popped up, and i stated to read the reviews, which were all fantastic. So i sent her a email, and got a reply very fast. Teresa told me EXACTLY what to do to get the process started, and of course i messed it up. I had to wait three weeks to get a paper signed, and when i finally got the paper signed that i needed, i called Teresa, and she told me step by step on how to proceed. Two days later, i was accepted by Medicare for part B. The rest was so simple. I had a very nice zoom call with Teresa, she showed me different options, and i picked SCAN ADVANTAGE, so i could keep my doctors and hospital. She went thru each step, each option, each benefit, each scenario. At the end of the zoom call, i was so happy, that i was finished getting Medicare, got a lot of nice benefits that i did not expect, and that TERESA KARAM was my Medicare agent.

I got caught up in the debacle when Scripps Coastal decided to eliminate Medicare Advantage plans…read more Teresa Karam to the rescue! I was a little uncertain because I am in San Diego county and Teresa works from Orange but she assured me that she knows the situation and could advise me. Her knowledge and energy and desire to solve problems is so reassuring. I know that I am in good hands

Tarik always answered our questions thoroughly Explained…read moreour coverage precisely and SAVED us lots of money. Today we purchased a new car he got it insured in less then 5 minutes no hassle no bs and to top it off gave us the best coverage with a huge savings compared with other popular carriers my financial/loan officer could not believe it! Thank you Tarik you're the best

Tarik smith helped me out with my insurance! He was very helpful and got me the best coverage out…read moreof all insurance companies. Other insurance companies were charging me broker fees and various fees, Tarik hooked me up! I had an okay driver history, and he managed to offer me the lowest rate out of everyone else. Very helpful and communicative. Thanks Tarik!

I WAS TAKEN ADVANTAGE OF: I was charged $600 after being told I'd be charged $300…read more Do NOT trust these people with your taxes. Deborah (the main tax preparer) and her assistant (the woman with black hair at the front) WILL take of advantage of you. I left here absolutely livid after dealing with the women here. Last year, Deborah, messed up my taxes because she did not correctly ask me screening question and had the audacity to blame me with the statement "You should have know better". When I told her I would be speaking to another tax agency to get some of my questions answered, in a threatening way, she told me "you 'have' to pay me". I never said I was not doing business with her, I only said that I wanted information from another provider. (She didn't realize that I was comparing the screening processes of both companies). She had already done the work so I decided to just pay her. I should have just went elsewhere. . . This year, I decided to ask lots of questions to ensure I understood what was going on because Deborah obviously did not do her job correctly the year prior. This year the assistant was the woman who answered my questions and that did not go well either. They made me believe that they were only charging me about $300 but they actually charged me $600! When I explained to her multiple times that what they were doing was WRONG AND MISLEADING, she told me "Well that's not my problem, you should have read the fine print". I was pissed. You don't treat people like this if you are running a business. Instead of reacting I just left very upset. I will not be returning here. If you were smart, you wouldn't even give them a chance to take advantage of you or your lack of knowledge about taxes. The first year that I filled, I was a first-time business owner, I expect my tax people to educate me and answer my questions when I have them, not get annoyed, rude, and condescending when I am asking them questions. Avoid this place, you are better off.

Good service, specially Isabella , she been really helpful with me and my tax process... thank uread more

I wish there could be MORE than 5 stars, I would give it a thousand fold…read more.. My problem with Medicare was resolved! I only got the 'run-around' from other people until I met Gilbert, at Lucero Benefits Services. Gilbert Lucero is a dedicated and truthful person who can be trusted and will never lie nor deceive his clients. [This is so very rare in these stressful times!] All my closest friends whom I've known for decades have trusted him, he has always come through. And while we live in a world of scammers and cheaters, who take advantage of the elderly and anybody else in their deluded paths, LUCERO BENEFITS SERVICES is a company to be trusted for all time. When one really knows the truth of a matter, and, when one truly knows he or she is not being deceived or lied to, there is no place else to escape. Liars and deceivers will tell anyone a LIE for the sake of their own selfish and parsimonious content. Feel some relief, Gilbert is your man . . .

I had a very pleasant conversation with Gilbert this afternoon in regards to my Medicare needs. He…read morewas very thorough in looking at several different plans to find what would best meet my needs. After investing he told me I was already on the best plan and he wouldn't change it. I was very impressed with his honestly even though it wouldn't give him any new business. He was very helpful and I would highly recommend him to anyone.

I have done business (Health and Rx policies) with Kalsi Insurance Agency for several years…read more They are professional, caring, and thoughtful and I highly recommend the Kalsi Agency. Sam K Indio CA

I met with Nav to discuss signing up for Part B of my Medicare health insurance. He was so…read moreinformative and answered any question I had. It was an extremely easy process once I was given my options. He was also very flexible about meeting with me given my current graveyard work schedule. I would refer him to anyone needing health insurance of any kind without reservations. Sincerely, R. Kanavy