Great experience dealing with the crew over at HQ Milton. They came recommended by two independent sources. Extremely knowledgeable, dedicated, and responsive to my needs as a customer. I was worried about spending this much on a time piece over the internet but all is well. Got my Rolex shipped to my door in leas than 24 hours after ordering. The time piece is even better than described. Would 10/10 recommend doing business with them! read more

I had bought a watch at this shop! a few years later it got stolen for me in spain! Scott Kaplan directly refused to help me with the serial number from the watch! read more

I was in the market to buy a Rolex and HQ had a great stock of beautiful watches to choose from. Scott and Justin helped me throughout the whole process. Justin was quick to answer my emails after deciding on the watch that caught my eye. Showed up by appointment and both Justin and Scott were very welcoming. Answered my questions and educated me about the watch. The purchasing was easy and they guided me through. Once i was ready to pick up the watch, it was cleaned and dialed in. Scott took time to walk me through again my purchase and answered more of my questions. I highly recommend HQ for their inventory and professional services. read more

HQ Milton - 1991 Rolex 18k/St GMT-Master II 16713 - Watches Near Me - San Francisco, California

A bit late for this review but i want to attest these guys are the real deal! Both Scott and Jacek are true professionals in this particular type of industry. Not only are they knowledgable but they are indeed very passionate about their products. And it doesnt hurt that their pricing is very fair!! I learned about them thru a watch forum while i was looking for something nice for my dad(Bday). Without much hesitation, i made an appt. And it was a trip worth making and a very pleasurable experience for my eyes..LoL The guys were very welcoming and i learned a few things here and there.. No sales pressure what so ever, no tactics, they just present you the info..the rest is entirely up to u! Ultimately i did end up with a purchase because it was a really great deal(i've done my research prior to HQ) so i just couldnt pass up. Shortly after i went back again to look for something for myself and at another time when i took my friends there... both times we left happy with something on our wrists. Enough said!! read more

I was recommended to HQ Milton through a friend. Scott and Justin are knowledgeable , honest and great communicators. I highly recommend them and I'm looking forward to doing more business in the future . Thanks again guys. read more

It was recently discovered on one of the Rolex forums that HQ Milton listed a fake Rolex for sale. They used to be better but from what I understand, their main watchmaker person left the company. Maybe that's why? UPDATE: Scotts reply is laughable because at the very time he wrote it, HQ Milton had yet another fake Rolex listed for sale on their site! read more

The best experience I have ever had when it comes to buying and learning about watches. Eventhough this was my first vintage watch purchase, they treated me like family. I couldnt think of any other place I would buy my watches from. Special thanks to Molly and Scott for the experience they gave me. I will defnitely be a returning customer. I wish more rolex dealers/AD would learn from them. read more

HQ Milton - Watches Near Me - San Francisco, California

See all

They were very friendly and helped me find a stainless steel Rolex Datejust that was hard to find. Great service, great price! He's the guy for all my watch needs read more

Been wanting Rolex Batman for long time and wanted to pass down something down to my son. Went to AD and of course AD had one in stock had to put myself in long list. Up on checking the Rolex forum I have found HQ Milton and sure if enough HQ Milton had one in stock. Reached out to Scott and they had one in excellent condition. Having limited knowledge I wanted to purchase from reputable store. Scott was transparent and provided FIRST class service!! Highly recommend to others who are in market for pre-own Rolex! Thank you! read more

HQ Milton - Watches Near Me - San Francisco, California

[Posting to share my experience as a SELLER of a watch to HQ Milton] Easier than Easy. More Fair than Fair. Faster than Fast. 5 years ago, I had had the opportunity to acquire a Rolex that was a pretty tough one to get at the time. As years went on, I found myself wearing it less and less. Rather than letting it collect dust, I decided it was someone else's turn to enjoy it. I was getting ready to take a trip down to LA to bring the watch to a large scale watch buyer. Serendipitously, the day before I was to leave for LA, I was told that the store was closed Saturdays. I say serendipitously because as a result of getting that email, I ended up remembering that I had visited a shop years before (HQ Milton) that had been a pleasure to visit run by a guy (Jacek) who was a pleasure to chat with. I ended up reaching out to him again with details of the watch that I was considering selling. He gave me a price and we set up a time to visit. Prior to this, I had read some reviews about OTHER watch buying stores that lured you with a good price only to bait & switch upon arrival. Preparing for a switch of the price and having to potentially settle for less, I was surprised when Jacek took a look at the watch and offered the exact same amount that he had quoted me over email. All in all, incredibly positive experience. I left feeling great even though I was parting with an amazing watch. If their buying experience is even half as good as their experience for sellers, you can bet that I'll be buying my next timepiece with them. Thank you Jacek and HQ Milton. read more

Just bought my first Rolex Date Day 18238 from Jacek at HQ Milton in San Francisco yesterday (Truly a candy store for vintage Rolex watches.) And this watch is the exact same watch I used to own 20 years ago that I regretted selling about 13 years ago.Took me 13 years to track down the exact same watch. It looks so clean that my son thought it was only 2 month new. Wow!) And Thanks Jacek and your Sales Team for your awesome prices and the exceptional Customer service! I will be buying 2 more Rolex watches from you guys this year. Cheers! If you are looking at buying a Rolex watch, from a vintage Rolex to a newer Rolex, don't look anywhere else, I highly recommend that you buy from HQ Milton in San Francisco. You will be glad you did! read more

See all

Wonderful experience with Jacek. I'm new into the watch world, but got bitten by this bug. Many shops that sell watches have an air of arrogance/pretension. You will not feel any of that at hq Milton. Jacek is relaxed and knowledgable, enabling me to make an informed decision. There is zero pressure involved and much learning. I couldn't recommend him more. I'm purchasing my first real watch here and (gulp) likely others into the future. My feeling is that he looks at the process of selling watches more as building professional relationships with customers. My feeling is that he is not out to make a quick buck, but, rather in making people feel happy with their purchase. Very rare indeed and much appreciated. read more

Accurately described and responsive offering full details of the watch's accuracy (and timegrapher pics!). After payment cleared, the watch was immediately shipped. Well-known in the watch community and I can see why. I go back to the site from time to time to see if there's anything interesting. Thanks guys. read more

Scott and his team are a 5/5 when it comes to fantastic customer service and their knowledge of all things vintage Rolex. Purchased my Rolex Explorer 114270 at their store. The watch was as they described on their website and took the time to answer all of my questions. NO pressure to buy and I strongly recommend them to anyone wants to acquire authentic vintage watches at a fair price. read more

Extremely professional and caring firm. I highly recommend H.Q. Milton. My most priced possession after my father passed was handled with total respect. I wish all people treated us in such a kind manner. Thanks H.Q. Milton team. Cheers to admirable professionals. Thank you Jacek. CR Diazmunoz Cinematographer read more

I am truly amazed by the great customer service HQ Milton provides. Their team is so easy to work with, knowledgeable and very helpful. I came in with a slight idea of what I wanted and came out with the most perfect piece. They have an incredible selection of both modern and vintage pieces and will help you find the perfect one. read more

Tremendous customer service. We setup an appointment to see Jacek, about selling them a Rolex. We were quoted a price, and that's exactly the price we received. No haggling (I really hate haggling). This is how business should be done. I highly recommend doing business with them! read more

I recently sold my Rolex 14060 to HQ Milton. The transaction was simply amazing. I sent them a photo of the watch along with the ID card. They sent me an estimate and i made an appointment to drop in the store for two days later. Once at the store they briefly examined the watch, checked the serial and accuracy. 5 minutes later the watch was sold for the previously estimated amount. I'm in the market for another watch and hope to be back in the store shortly read more

I've bought multiple watches from HQM in the past and to be honest was was impressed with the transparency. However, when I recently inquired to see if I could apply the trade in value of a watch (3 years later) toward an upgrade to a more expensive watch, there was no appetite to even engage. It's one and done. How is this a reflection of standing by your product? I see this is as pretty poor customer service. Management has changed and so has the experience. This isn't the same. read more

I can't believe it's taken me this long to write a review for HQ Milton. I was winding my watch this morning and it hit me that I should've taken 5 minutes to provide my feedback. The experience here was incredible. Some time ago I finally decided to pull the trigger on a vintage Omega Speedmaster. One of my close friends from LA told me all about his experience buying he and his wife Rolexes from Jacek and his team, so I knew this was a trustworthy place to go. My wife set up an appointment (she wanted the watch to be a gift from her), and we had an absolute blast spending an evening at HQ. We spent time with Kazu trying on different watches, and finally found the exact one I wanted. I knew I wanted it to be vintage, well cared for, and with a sapphire back to see the movement. Kazu had the exact one there, with papers, with a story of it being purchased in Paris in 1992. To date, this is still my favorite gift. The problem now is that I am CONSTANTLY on their site bookmarking the next two watches I want, itching to get back and see Kazu and Jacek again. If we hadn't purchased our dream home this last year (with millions of remodeling needs), I'd be back there in a heartbeat with a few more watches in my collection. However, there is no doubt I'll be back, it's just a matter of time. If you're on the fence, and need a reliable, trustworthy, no pressure place to find the perfect watch you've been eyeing, go see Kazu (and Jacek and Justin) and learn more about horology just by being in their presence. Prices are spot on, friendly staff, and just pure eye candy everywhere in this shop. read more

Could not be happier! The HQ Milton team answered all my questions and were extremely prompt in their responses. My watch came quickly and looked even better than the pictures. I will definitely be purchasing again. Enjoying every day with my new submariner. Cheers! read more

Back in October of last year, I reached out to HQ Milton via e-mail to see if there might be an interest in purchasing my Double-Red 1971 Rolex Sea-Dweller. I received a quick, affirmative response from Jacek Kozubek, who requesting photos of the watch for his review and subsequent offer. HQ Milton ultimately purchased my Rolex for a very fair dollar amount. The transaction went smoothly, as Jacek kept in constant contact with me. I was very impressed with HQ Milton carrying out this rather high-dollar transaction from long-distance. I am presently seeking to purchase an 18k Rolex Submariner from HQ Milton, as soon as they have the one I am seeking in stock. I highly recommend doing business with this great purveyor of fine watches! read more

There are nothing but good reviews here because there's nothing but good to say. I purchased my first Rolex - vintage and therefore always tricky - from across the country. I can say there was never a moment I worried, they worked with me on all the details, and now I'm sporting an insanely cool piece with the knowledge it was looked at by real experts before ever going on sale, let alone arriving at my door. If you're going to buy vintage, the potential pitfalls and profiteers ready to sell you fake goods are plentiful, so go to an expert. You'll pay a little more (not much) but these are pieces for a lifetime, so stay out of the minefield and go visit HQ Milton. read more

HQ Milton - Rolex GMT Master 16750 from HQ Milton. - Watches Near Me - San Francisco, California

I'm a first time customer, but it only took this one experience to know that Scott and Jacek are all about trust, transparency, and values. Doing business with them was great, as they openly answered all my questions and I was confident the price was reasonable. They've won me over as a lifelong client and only time will tell when I return for more. Cheers! read more

Great experience. Everyone I dealt with was stellar. I am in SF, which has its perks. Got to do face to face and these guys are nothing but nice, on point and run a great business. I spent a ton of time checking out online options and nothing beats the experience I had with Jacek and their team. Go talk with these guys, either in person or online. They should be able to find you the right one at an honest price. You won't have to worry about the watch authenticity, functionality, hidden dings, amplitude pressure testing or service. Everything comes top notch out their shop. Consider this when buying vintage or pre-owned. Servicing a nice watch can run you even higher than the "deal" you got plus the fee. Great business, good people. Worth a look during your hunt. read more

HQMilton is no stranger to the watch enthusiast community. They website is organized and the team provides great accurate and relevant information/pictures for all of their inventory....it's no wonder enthusiasts scour the sites nonstop and pieces fly out of their inventory. I've purchased multiple pieces from Jacek and his team and have never had any problems except my being glued to their website non-stop looking for more. It's a relief to deal with people that value integrity and quality when it comes to vintage watches (and current pieces also once in awhile). Keep up the great work HQ and you got a customer for life. read more

Ok! My wife, who does not in ANY way support my hobby/habit/problem with vintage watches, has instructed me I'm ONLY allowed to use Jacek and the fellas. Smart lady, huh?!! Best pieces, dead-on prices, it makes her CRAZY I look at the webpage countless times a day. She sends me links to bikini catalogues. But have you seen that gilt underline gmt?? SEXY!!! Fair warning: Not great avocados. Right Kazu? read more

Very professional staff, excellent customer service, shout out to Molly and they even fix my Rolex bracelet that day! What else can you ask for. Definitely a keeper store read more

I can really only add to the praise already laid out in the reviews here. Jacek and his team were open, transparent, enthusiastic and friendly. I went to look at one watch, ended up buying two! At no point did I feel under any pressure to make a purchase, I was shown literally dozens of beautiful vintage watches - the enthusiasm and passion for what these guys do was evident. Now I've met the team, I'd have no hesitation in dealing with them online, I can honestly say it was a pleasure....they even recommended a great place to eat for my wife and I afterwards! read more

I wanted to get my dad a Rolex watch for Christmas. I did my search and went to couple of different places. Checked out the Rolex retail store on market st, looked at some websites, checked out ebay, etc. At the end of the day, I found my dad's Rolex watch at HQ Milton. Checked out their website and called to see how much more inventory they have. Scott, who answered the phone was super friendly, said I would have to make an appointment to come in and see the watches. So I made my appointment, with my busy schedule... I wasn't too thrilled, and went to the store. As I walked down mission st, I started to wonder how legit could this place be? On Mission St? I thought about calling to cancel my appointment, but since i was already here, decided to go in. H.Q. Hilton is not a store you walk in and buy something. I found out it's more of an office in a building with locks and security cameras and alarms. It was a reassurance. I also realized the reason they asked me to make an appointment is because they want to give me the full attention. Inventory on the website did not do any justice. Scott wasn't around, so I met with Jacek (pronounced Yak-sik). He was super informative and started going into history of Rolex and how much each watch costs and why. I had no idea how complex Rolex was. I didn't buy anything on my first visit. Jacek was not pushy at all and wanted me to take my time. He was very understanding and didn't treat me like every retail store. It's not a cup of coffee I'm buying. I mean I've gone into LV stores where I felt pressure to buy for looking at a $3,000 bag. After having a better understanding of Rolex watches from my first visit, I took my time and looked around some more. Finally I decided to go back and bought a watch for my dad from Jacek and Scott. They were super understanding, didn't feel any pressure and friendly! I would recommend these two guys to anyone looking to buy a vintage Rolex collection. read more

Great service and definitely the best prices in SF. Highly recommend this place. Bought a watch here recently and there is no better place to buy such watches read more

Wow this place is such a hidden gem! Bought my husband a Datejust and it's beautiful. I'd highly recommend Jacek. He knows his stuff - a lot more than anyone else I encountered when looking at Rolex's. The hubby ended up going to buy me one after as well because he loved his so much. Great place. read more

HQ Milton - Watches Near Me - San Francisco, California

After talking to numerous retailers across the US, I could not have had a better experience. Highly recommend.

Buying a vintage Rolex is an absolute minefield, but not at HQ Milton. They're the most trusted name in vintage Rolex for a reason. They're experts, and honest ones at that. I bought online from them and can't recommend them enough. Buy with confidence. read more

Scott and Jacek are two of the nicest, honest guys. They have beautiful pre-owned watches in their showcase from all ages and prices. They are both easy to talk to and make you feel comfortable with purchasing the watch rather than pushing the sale like most guys. I will definitely go to them as my first stop, when I am in the market to buy another new watch! read more

Jacek and his team provide a fantastic buying experience. H.Q. Milton's storefront contains one of the best collections of vintage Rolexes in the world, only accentuated by: -Comfortable Atmosphere -Knowledgeable Experts -Fairness Thank you! read more

Jacek, Kazu, and Jesse typify what it means to be customer oriented and have the attention to detail to help you find the right watch. Not only do they help you, but the low pressure, tons of fun buying experience at HQ Milton makes you want to come back for more! Truly a pleasant experience from the moment I emailed Jacek about a few watches I had in mind, until my departure after finding the watch that suited my taste. Jesse's knowledgable and patient demeanor made finding the right vintage/modern Rolex a breeze, and the whole team pitched in to make sure I got what I came for! Thanks again and see you again soon! read more

Top-shelf experience all around. Although H.Q. Milton's best known for Rolexes, ever since I read Ben Clymer's Hodinkee post mentioning the handful of cal. 321 Omega Speedmasters he also saw on his visit, I'd been perusing their website almost daily for several months to see their newest Moonwatch offerings and to (hopefully) catch a 3572.50 with the Hesalite crystal and a display back. While it's not exactly vintage, the model's discontinued, and rather than take my chances on Ebay I wanted to buy it from a reputable shop. So, what better excuse to finally swing by than when I saw just the watch I was looking for on their website. I called on a Wednesday early afternoon to see how I might go about purchasing the watch -- I couldn't get up to San Francisco until the following week, and Kazu let me know that, unfortunately, they wouldn't be able to hold the watch: Either I'd have to buy it over the phone or else too bad. I told him I'd think about and called him back later to let him know that I could potentially race up to the city just before 5 PM to make the purchase in person. Despite being on such short notice, Kazu accommodated my request very kindly and professionally, and when I arrived at the shop I was greeted by him as well as Jacek himself. They and the rest of the staff were all terrific -- casual but professional, clearly very knowledgeable, with zero sales-y-ness and no frills. And the watch is exactly true to the pictures provided on the website. Would highly recommend to others (including myself but I don't think the wife would approve of a second visit anytime soon). read more

On a lark I wanted to get a quote for my 2019 Rolex sports watch which I rarely wore. Scott not only replied quickly but with an attractive price. So I decided to go to his shop to check out another sport model I found on his website, turned out it was perfect: box, papers, condition, everything. We did the trade on the spot. I've always bought Rolex from AD before and this is the first time I trade a watch, and I'd highly recommend Scott and HQ Milton. I also love talking to Scott about watches, it's great to find someone who shares the passion. read more

H.Q. Milton came highly recommended and it did not take long for me to see why. Jacek and Kazu provided a fantastic experience. Honesty and integrity is the backbone of their shop. They are informative and very responsive - which in itself is quite refreshing. The quality of their timepieces is unmatched. Relative to the other watches in their inventory I did not spend a fortune, but the way they treated me was as if I was buying one of the most expensive pieces. If you're looking for a great value, trustworthy reputation and superb customer service, I'd highly recommend H.Q. Milton! read more