HQ Milton

I cannot recommend Seregin's enough! I've had several watches serviced and repaired by them, Peter…read moreand Paul are incredibly knowledgeable and they gave wonderful advice. The work is prompt, prices are more than fair, and the quality of the work they perform is impeccable. They even warranty the service for one year, which is stellar! Don't hesitate to bring any of your watches to Seregin's, they will be in the best hands.

This review is long overdue…read more Such a bittersweet review for me... I inherited my late mom's beautiful Vacheron gold watch from the 1970's that was no longer working and missing a part. I did extensive research and decided on Seregin's and I'm so happy that I did. Not only were they friendly/kind and super professional, but this watch, being a relic, and extremely thin and intricate, at this point, was a hard one to fix. Paul, the owner, went above and beyond, connecting with his own network to find the parts that were no longer for sale publicly. He called me multiple times to confirm the heftier price tag that parts and service would cost and when the timeline would be extended. When I came in to pick up the final product and he listened to my story of my beautiful mother and the watch, he truly had compassion and added to the story of this watch. This wasn't a faceless transaction and for something like an inherited treasure, that truly meant something to me. Overall, they clearly know their business here, from your more normal watch to luxury pieces. They care about the products and the customers they service.

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A&E Watches

4.5(196 reviews)

1.1 mi•Mission Bay

I saw the great reviews online and noticed that they had been in business for a long time. I also…read moreappreciated that they are a family-owned business. After browsing their inventory online, I decided to give them a call. Lea answered the phone, and I told her I was interested in the Explorer II. She was incredibly kind and friendly--it almost felt like talking to a family member. Three days later, I came in to pick up the watch, and I couldn't be happier with my purchase. The entire experience was smooth, welcoming, and professional. I highly recommend them.

The service at A&E Watches was great. I got my first Rolex from them and absolutely love it…read more Leah was wonderful to work with, and everyone there was so thoughtful and helpful throughout the process. They also offer one of the best warranties, which made the experience feel even better.

Rolex Submariner 18K Gold

White gold Daytona with a Meteorite dial

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Woman's Cartier Santos watch

Union Street Jewelers

4.8(61 reviews)

2.7 mi•Marina/Cow Hollow

•$$$$

Luxury

Free consultations

i adore the USJ team, the quality of their craftsmanship is unmatched, and everyone is incredibly…read morefriendly & welcoming. no matter what service or custom project you bring them, they go above and beyond to make sure you leave completely satisfied. a massive thank you to Adam and Garo for being so helpful throughout my custom jewelry project, it was a pleasure working with them. can't recommend USJ enough :)

I had a wonderful experience here getting my wedding/engagement rings resized. I walked in without…read morean appointment and was met by warm and friendly staff. The price was very fair and the work was finished a day ahead of time! The quality of work is excellent!

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Marcello Watches & Repair

4.7(159 reviews)

2.7 mi•Marina/Cow Hollow

Luxury

25 years in business

Great people terrific service. Highly recommended and if they can't help they will point you to…read morepeople that can.

I took my G-Shock GGB100-1A to Ben for a battery replacement after he assured me he could handle…read morethe job. Unfortunately, here's what happened: 1. The job was not completed within the promised timeframe. He didn't bother calling me in advance and informing me about the delay. 2. The incorrect battery was installed, and now the mechanical arms no longer function correctly. 3. Several screws were stripped from overtightening, replacements difficult to find. See the photos. 4. The case is not properly closed, compromising the waterproofing. Have zero trust in this watch after seeing the quality of his work. 5. My follow-up phone call and voicemail were ignored. This watch isn't just a piece of jewelry, it's a functional tool I depend on. Ben should have declined the job if it was beyond his expertise; He would lose 35 dollars but that level of honesty would have earned him a 5-star review from me. This shop might be fine for simple watches, but for more complex or technical work, be aware of the risks. I hope my experience helps others avoid the same mistake.

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West Portal Jewelers

4.6(88 reviews)

3.1 mi•West Portal

I had been putting off replacing my watch batteries and finally decided to stop here, and I'm so…read moreglad I did! They replaced 2 watch batteries within 10 minutes, were open on a Saturday, and were very friendly. Metered parking available right outside.

Great friendly service! Needed my watch battery replaced and they did it so quickly. After I left…read morethe second hand stopped working so I returned and they were happy to fix The jewelry also looked really pretty, will definitely consider them next time

1.9 mi•Union Square, Tenderloin

West Portal Jewelers - Second stone from the left was the one they attempted to repair. The prongs look like they were just stamped on or something like that.

Second stone from the left was the one they attempted to repair. The prongs look like they were just stamped on or something like that.

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Swiss Baume Jewelers

4.8(101 reviews)

Lucky to have these guys in San Francisco. Fantastic watches for sale, incredible caring…read moreknowledgeable horologist that do far more than just repair your watch but often make it better than when you bought it

I wanted to shout out to Peter, young gentleman helped me with my Gucci watch. He didn't hesitate…read moreto help me. I explained my situation and he replaced new battery. I asked him how much. He said no costs. I was in total shock. I insisted paying him. He said no. He advised that my watch did not pass some kind of test and recommended to go to repair shop that specialized on Gucci brand. I was so touched. In return, I looked around other watches at his shop and decided to buy a nicer watch for myself. Thank you Peter!. You made my week.

2.7 mi•Financial District

Alain Baume replacing my watch battery properly.

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Shinola

4.5(37 reviews)

•$$$

I was first turned on to Shinola by my husband - He's a big watch guy and sure does love a Shinola!…read more Shinola is a luxury watch brand with its home store located in Detroit in a gorgeous historic building. The company has quality craftsmanship and each product is designed and built in a handmade production. Not only do they offer STUNNING watches, Shinola also has Leather Goods, Bicycles, Clocks, Lifestyle Accessories, Journals {which can be custom printed/monogrammed - and makes the perfect gift}, Wallets & Handbags {I already have my eye on a beautiful Hobo bag} and so much more. Yes, we've ordered a few products off the website {and purchased in the now closed Palo Alto location}, but this review is for the San Francisco location. Located on Hotaling Place, there will be plenty of street parking on the surrounding blocks {use the Pay By Phone parking app}. The building itself is located on a narrow road in the Historic Whiskey Warehouse - It's a Gorgeous store! The shop will typically have an opening to enter into the Filson store as well but because of Covid restrictions, you do have to enter/exit from each store individually. The team is taking every Covid-19 precaution: Limited access into the store, Hand sanitizing station located at the entrance and around the store, The team walking around wiping down surfaces, Masks worn by all guests & team members as well as all products sanitized before and after they are touched/tried on. Speaking of the team, they are all so fantastic at this location! It is always service with a smile and service that goes above and beyond most retail experiences. They allow you to shop and browse around the store and they all have an extensive knowledge of the products should you have any questions. They also make the check out process super easy and provide beautiful complimentary gift-wrapping if needed. Way to go, Shinola - Fab service each and every time I'm in the store! If you are in the market for a new watch or some amazing hand crafted luxury goods - Shinola is a great place to start! And if I'm ever in the Detroit area, I am booking a room at the Shinola Hotel!

Well, customer service just isn't what it used to be, am I right?…read more Tried for days to order online a new watch strap and the website concerning shipping certain items to California is horrendous. Figured I'd go into the store on the weekend, because they would surely have a large selection of watch straps in all sizes and materials--that was not the case! After some back and forth with the store clerk, she indicated that she could place the order and have it shipped. After being on the struggle bus for over ten minutes, I asked to see the order one last time before paying. Of course, despite my very clear instruction that I was seeking a 20mm watch strap, she had the wrong size. Oops! If you're looking for top-notch customer service, maybe best to try another location. For the price point and value, this experience doesn't instill much confidence in the brand after being a loyal customer for a decade. Felt like I was shopping at Foot Locker. I totally get the complaint that Shinola is just a nostalgic version of Fossil or some other middle-of-the-road watch company, but I have tried so hard to like this brand. Do better folks!

My run well feels great to wear everyday

Small dog bed :)

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Time Frame

5.0(22 reviews)

0.5 mi•Mission

In my endless search for the right pair of eyewear, I've never experienced a place quite like Time…read moreFrame. As so many others have mentioned, the collections of Japanese vintage eyewear here are truly special, each carrying its own story and character. What left the deepest impression on me wasn't just the eyewear itself. It was the exceptional hospitality, craftsmanship, and customer care that came with it. Curtis, the owner, deserves special recognition. You can immediately tell the difference when someone genuinely cares about what they do. What could easily be a simple business transaction becomes something much more meaningful. His passion for curation is evident in every interaction, and it naturally extends to the people around him in sincerity. Despite my multiple troubling visits for adjustments, Curtis treated me every time with the same warmth and patience as the first - if not with even greater kindness. That level of care is something I genuinely appreciate and deeply respect. I'm already looking forward to my next visit in the fall. Whether you need a pair or a place for inspiration, I wholeheartedly recommend Time Frame in the Mission as your next stop!

The gentleman there was very welcoming. The shop has many different sections of watches and…read moresunglasses from vintage to modern.

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Hello, Cazal!

Swatch

3.8(97 reviews)

1.9 mi•Union Square

I received a Moonswatch Mission to the Moon as a gift and really loved it. It's a fun casual watch…read moreand a great talking piece for watch lovers. Unfortunately, I was at a festival and lost it so I wanted to replace the watch as soon as possible. I don't have a Swatch store anywhere near me so that's not so easy. They did start selling some of the Moonswatches online including the one I had, but I knew I was going to SF soon and that the store would be down the street from my hotel. Plus, some new colors and models came out that I was interested in. I was taking a risk because collectors buy certain ones up and often wait outside the store for new drops when they release. The watch I was interested in was the grey 1965 which had just come out. I came into the store and was greeted by the staff. I told them my predicament about losing one and wanting to replace it, but also about my curiosity to see other color ways that aren't available to me in SC. They asked about all the color ways I was interested in, brought them out, and added a couple extras that I might like. I was able to compare them all right next to each other and see the small differences like between the Mission to the Moon and the Moonphase which are super similar. I ended up leaving with the 1965 and I'm so happy with it. I even bought a watch for my friend who bought me the initial watch I lost as an extra thank you and to remedy my prior carelessness in losing the first one. Now all is right in the world and I love my new watch. I have to shout out the staff too who were not only helpful, but patient while I made my decision. Plus while I was picking out the watch I was gifting to a friend, one of the female staff members offered to try it on her wrist so I could choose the right size for my female friend.

On a whim I decided to dip into the Swatch Store in Union Square after a Giants game. I had been…read morelooking for the Moonswatch Mission to Mercury for nearly a year. Every Swatch Store I visited did not have it. I gave up hope until recently. Walked into Union Square store and asked "Peter" if they had the "Mercury" in stock. He said they had every SKU in stock except for the "White Snoopy". What?!! I asked to see the Mercury and was about to buy it when he said they had the "Black Snoopy". I did not know about but; but was immediately smitten when I saw it. I bought it. A tip of the cap to Peter and the entire Union Square Team for their great customer service. You made this guy very happy.

2.1 mi•Nob Hill, Polk Gulch

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Clock World

4.7(204 reviews)

Been coming here for years. Great customer service! I come here for replacing watch batteries and…read morebracelets. The owner is very nice and respectful of your property.

In an effort to help a friend who needed a few links put in a watch he received as a gift, I was…read morehappy to research. My regular jeweler was on vacation so I Google'd and found Clock World. What an an absolute delight. I'm embarrassed I did not write down the persons name who helped, me, but the pictures show him in action. The watch had the added links within 24 HOURS, my friend ecstatic, and just a wonderful experience. Support our local and much treasured establishments like this...so worth it!

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Cartier wrist watch now broken ...

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21 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Daniel B.

11 years ago

Let me tell you about the service I received at HQ Milton, specifically from one of their associates Kazu Matsuba. I had my eye on a particular vintage 5513 for some time. It had just the right combination of features I was looking for: clean with a bezel that had faded deep blue and creamy markers. So, I phoned the shop and Kazu and I had a good conversation about it. So I saved my pennies - these friggin things aren't cheap. Then I logged onto the website one day - and four little letters took a little hole out of my heart: Sold. I emailed Kazu and he apologized - another associate had sold it. But he had a suggestion: give me a call and we'll look through the website together. If anything catches your eye, he said, we'll see what we can do. My eye quickly landed on a 5513 Mark IV with Maxi dial with the perfect combination of features that had also unfortunately been sold. "That's pretty much exactly what I'm looking for," I told him. He laughed. "That's my watch," he said. "I bought it. That's the one I'm wearing right now." I'll cut to the chase. Kazu literally sold me the watch off his wrist - a watch he was very fond of, by the way. That's service. read more

Jeff S.

10 years ago

Vintage luxury timepieces are special. The problem is knowing whether you're actually getting what you're paying for. HQ Milton wipes that sense of fear, uncertainty, or doubt away. They have the goods and back that up with outstanding service. Jacek and Kazu absolutely kill it. If you want a vintage luxury watch and want to pay a fair price and want to know you're getting what you're paying for...look no further. One very important note...check their site daily. When you see something you want, move fast. I've thought a day too long on more than one occasion only to come back to the site and see the SOLD tag. And if you want something not vintage, but not brand new from an AD (at AD price)...they have plenty of those as well. Without a doubt I will be a return customer for years to come. read more

Josh K.

6 years ago

I rarely post reviews, if at all, but my exceptional experience with HQ Milton absolutely requires me to do so. As I looked to make a significant purchase, I was blown away by both the expertise and patience of the entire team. Justin provided professional and enthusiastic communication and when I requested a quick conversation with Scott to ask a few additional questions, he called me within minutes. He shared some more details about the piece I was interested in, as well as his honest and thoughtful insight into my goals for my collection. I had for a long time viewed their website and always known them by reputation - I am so glad I finally reached out and saw for myself that HQ Milton sets the highest standard. read more

Rissa D.

11 years ago

I highly recommend H.Q. Milton for your next watch purchase. I had been searching for a particular model Hamilton for weeks only to find that it was unavailable in Canada. I contacted Kazu at H.Q. Milton to inquire and she was able to arrange for the watch to be ordered directly from San Francisco. On the day I picked up the item, Vahid was very helpful in explaining the movement and swapping the band. The level of customer service was excellent and beyond what you would find from jewelry stores downtown. Well worth the drive from San Francisco. I will definitively be dealing with them again. They are an Authorized Dealer which is excellent for warranty and service issues. read more

Skip M.

10 years ago

Working with Jacek, Scott, and Hidekazu was an excellent experience. Here's the thing, you know precisely what you're getting. Buy the seller, right?! Well here's the quintessential example of that. They worked with me on a trade and gave me an excellent price on a Rolex. The Rolex was in amazing condition just as described. I'm amazed at how quickly I got responses from Jacek too. For as busy as he is, I never felt like he was dealing with anyone other than me over the course of the several day transaction. A pretty cool thing! There are some that compare but there aren't any stores online that are better than HQ. Thanks guys! read more

James D.

10 years ago

I am a beginner starting a collection of watches, that had many questions on a vintage watch that I found on the H.Q. Milton website. Jacek contacted me immediately and answered all my questions. I appreciated his honesty and candor with the watch, as it was not just to make a sale, but make sure that I would be satisfied with the purchase period. I decided to go for it and my delivery was prompt next day and I do NOT regret my decision at all. The watch fit perfectly... and will make an amazing addition to my small but growing collection. Thanks again. Looking forward to making another purchase soon. read more

Dominic K.

11 years ago

Considering the aura and prices surrounding some of the watches in their collection, Although i look like a kid when i walked in no judgement was passed and i felt welcomed the minute i stepped into the place. Unbelievable customer service and patience from everyone at hq milton. 5 stars doesn't even began to describe how amazing this place is. just bought a vintage iwc dress watch in yellow gold from them for my dad, but i think I'm probably gonna enjoy it myself. Definitely made me a lifelong customer with them. Amazing amazing amazing. Regards from Singapore! read more

Shelby L.

12 years ago

I bought two watches from HQ Milton through their website and email correspondence. They have a great online reputation and the my experience really validated this. I received quick email responses and excellent advice about my choices. Shipping was super quick. The watches checked out perfect with my local experts and they even gave a props for excellent tuning. Jacek and team are great to deal with, honest, and put out top quality authentic pieces. I will shop again! read more

Jeff H.

10 years ago

I recently purchased a Breguet Aeronavale from H Q Milton. Kazu handled the transaction. He was very responsive and prompt. I received the watch via FedEx overnight service. It was very well packaged and in perfect condition when it arrived. I am considering trading a Rolex for a different model in the future and I will certainly call Kazu first when I'm ready to make the swap. Jeff H. read more

Curt H.

9 years ago

I have worked with Jacek and the team at HQ Milton a number of times as both a buyer and a seller and my experience every time is the same. Fantastic! Jacek is very responsive and the professionalism of their staff is second to none. Working with HQ Milton is always a pleasure and everyone I have recommended to them have said the same. Keep up the great work! read more

Kyle P.

176

11 years ago

Purchased my cherished Omega Speedmaster a couple of weeks back. A beautiful piece and beyond my expectations. Jacek and Kazu were both incredibly helpful and accommodating. I got a chance to see many of the beautiful watches these guys are offering and am eagerly awaiting for when I get to go back for another purchase. Thanks guys! read more

Kevin G.

11 years ago

Had to make an account for these folks! I was bit nervous selling my watch over the internet, but Mr. Kozubek helped me through the process. Constant and quick contact over email, and the transaction was concluded a few hours after the watch arrived. Couldn't have asked for a more professional experience. Thanks again! read more

Bradley S.

6 years ago

Bought a Daytona through the website and it was a seamless experience. Received a beautiful watch just as expected via overnight shipping. Scott et al have a well deserved stellar reputation. HQ Milton is one of the few organizations from which I would buy a watch online and this won't be the last watch I buy from them. read more

Julie A.

11 years ago

One of the best shopping experiences I've ever had. They are very knowledgeable and sell high quality watches. I have recommended them to all of my friends. Shop with confidence online, but if you can, you should visit their store in San Francisco. read more

Thor S.

11 years ago

Just finalized a trade with Jacek at HQ Milton. Simply an outstanding experience; fantastic selection, extremely knowledgeable, helpful and patient. I could not have been happier. (And this also applies to Kazu and Jesse). Highly recommended! Thor read more

Cheri M.

8 years ago

The staff at HQ Milton are professional, courteous, knowledgeable and honest. We were impressed with their candor and thankful for the information they provided us. We will recommend to all our friends and family. Mike and Cheri read more

Nicholas G.

11 years ago

Jacek is a gentleman and a man of his his word!! I highly recommend HQ Milton if you are looking to purchase or sell a watch. Reputation is everthing in business and these guys are the best. read more

Håkon K.

8 years ago

Fantistisk hyggelig og kunnskapsrik gjeng. Har handlet hos de og kunne ikke vært mer fornøyd. Kommer nok til å besøke de de neste gang jeg er i SF også read more

RS G.

214

3 years ago

They don't respond to emails even though it's an online platform to get in touch with them. , so unfortunately a no for me, but maybe a yes for you. read more

Choister C.

12 years ago

Jacek is exactly what you want when finding a piece. He's all about Excellence in service.

HQ Milton - watches - Updated October 2026

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Dioro Jewelers

4.4

(66 reviews)

Corinne is terrific to work with! I've bought two watches from her over the past few years, a…read moreTissot and a Bell & Ross which I just got today. The Bell & Ross was a limited edition that she was able to not only find, but at a good price too. I had mentioned a limited edition Hamilton watch that I wanted as my back-up if the B&R didn't work out, and she was able to get that one too, even though it had sold out. Corinne is always very responsive and friendly. She kept me updated on her watch search for me all along the way. I'm looking forward to working with her whenever I expand my collection next. (I'm writing this review for my husband Russell, who doesn't have a Yelp account.)

l always feel so welcomed and comfortable every time I come in. This is a jewelry store that works…read morewith both jewelry and watches, and even when I stop by for something small, I'm treated with the same care and attention as someone making a major purchase. That kind of respect means a lot to me. I also really appreciate the store's security. Being buzzed in makes the whole experience feel safe and well-managed, much better than places that just have a guard standing outside. I always feel protected and taken care of here. They also have beautiful pieces of jewelry, and I'm planning to come back with my family to check them out. This is my trusted jewelry store.

Kerns Fine Jewelry‬

5.0

(23 reviews)

When I was visiting my mom on the East coast this Spring, she asked me to bring her Rolex home with…read moreme to get it serviced for her. The place I used to go is closed so I did a search and found Kern's. I was SO impressed by everyone in this store. The service is unmatched. Even those not assisting you will ask if they can get you a drink if you don't have one. (Three separate people asked me!) The work was done pretty quickly too (I know that's not in their control necessarily, but maybe some service centers are better than others?). My mom's watch came back looking brand new, and it looked pretty ratty when I dropped it off! I can't recommend Kern's enough and I will definitely be back.

Location is great very safe SF PD is mostly in the store along with outside as well very saferead more

Gears & Jewels

4.6

(17 reviews)

Excellent old-school quality customer service and skilled craftsmanship. Have taken multiple Rolex…read morewatches here for service, and am always grateful that they are here. Great value for your treasured investments.

These folks are the best. They serviced my vintage Oyster Date for a very reasonable price and in a…read morevery reasonable time. They were delightful to communicate with over email and in person. Cannot recommend highly enough!

Arkadiy Minasian Watch Repair & Sales

4.8

(85 reviews)

Hidden gem!…read more Literally! It was my first time visit this center and was extremely pleased with my visit. I brought 4 watches that not only needed batteries but adjustments to the links - very time consuming! Arkadiy kindly fixed all my watch issues and showed my husband a few watches in the display. Prices were definitely reasonable especially while being handle with care. We will absolutely come back for all our watch needs and pass along his info to my friends and family.

Absolute gem. Watch was broken and last person who gave a quote said $30. This guy did it in 10…read moreminutes for $30.

Grant Pacific Imports

4.6

(24 reviews)

Awesome experience, on vacations I always hunt for watches and this is a great AD to pickup watches…read morefrom brands like Casio, Citizen, and Seiko. They have been in business for decades and if you want to support a small business with real horological knowledge this is the spot. I had a battery replaced on a vintage watch I found during my trip I wanted to have running and purchased a seiko speed timer in a colorway that is now discontinued. I will definitely return on my next trip to the Bay as there were many special editions on display.

Had an AMAZING watch buying experience at this establishment. After staying in the area and looking…read morethrough the Chinatown jewelers for watches, I couldn't find a shop with a cohesive and a variety of collections until I stumbled upon Grant Pacific Imports! I bought my very first Seiko watch here: 100% New and Authentic at a reasonable price. Most importantly, I spoke with staff who have a genuine adoration and respect for watches, which provided a meaningful and memorable experience. I'm so glad and will always remember having purchased my first Seiko here. Additionally, the staff also helped my partner get set up with her first Seiko too! They adjusted both our watches already to wear out the door, as well as demonstrated how to maintain and adjust them. Definitely coming back here again on my next visit and will purchase further watches from here. Thank you so much! #watchbroswithmygf

Clicky Bezel Watch Store

5.0

(8 reviews)

As an up and coming watch store in Union Square, Clicky Bezel is a breath of fresh air from all the…read morehigh end boutiques and department stores in the area. I've visited Clicky Bezel a few times and have had a positive impression each time. They stock a good selection of microbrands, including Kuoe, Baltic and Jack Mason, just to name a few. These brands all have their own unique design styles, meaning that almost everyone can find a watch that interests them. That, and the healthy, wide price range makes Clicky Bezel great for beginners and enthusiast alike. My favorite part of their store is that they also stock straps in a variety of styles, sizes, and colors. I was even able to custom order a strap for only an extra $10! On occasion, they've hosted events, where you can check out the watch selection later at night, snack+drink, and meet other watch fans. The owners are kind, patient, and provide good foundational watch knowledge when asked--in a recent visit they helped pick out some straps and talked through my options with a custom order, even though they were closing in ten minutes! At the same time, as a new brick and mortar store, they are still finding their groove--it can get busy during noon and 5pm, meaning you often have to wait for one of the two staffers to finish with other customers. Looking forward to many repeat visits in the future.

Hello all! Gosh, what a refreshing take on the watch boutique. I was super excited to stumble upon…read morethis store! Love the open concept, along with the warmth of the whole place. I wanted to stop by a watch shop in the Union Square/Powell area, and this was perfect. Walking in, I went in and saw fun brands like Kuoe, Baltic, and Vulcain. There were a few more too, and I'll gladly come back to see them all. I was helped out by the lovely gentleman, and he was friendly and not pressuring at all. We had a wonderful chat about Seiko and his collection. I wasn't looking for a watch, but the natos and the straps they had were pretty nice. I ended up walking out with a nice nato for my field watch. The price was pretty good too, especially for a store-brand nato! Come by and check it out if you're ever in the area!

Movado the Museum Watch

3.4

(34 reviews)

•$$$

I've owned three Movado watches for a number of years including a diamond encrusted piece that's my…read morebaby that I treated myself to. Parking is a little challenging as they're located in Union Square on the 8th floor. I paid for the parking garage since my daughters and I grabbed lunch and shopped nearby after. Movado watches need to have their batteries replaced and be serviced at authorized dealers or you compromise your warranty and the watch seal. I typically go to the Vacaville location since it's closer to me and they charge $50 per watch to replace batteries. It's a little frustrating that it's so expensive but they do a great job. My primary complaint is I've gone there multiple times and nobody was available to service my watch and it ended up being a wasted trip. I was charged $35 per watch for battery replacement and they did a great job and reset the time for me and serviced the watches promptly. That was greatly appreciated as I'm not a fan of leaving them and my daughters were in tow. The office was clean and well organized and by the looks of it their workshop where they service the watches is clean and efficient. I was very satisfied with the service I received and wish I would've brought my last watch that I had decided to pass on due to budget constraints since they were significantly cheaper. I was very pleased and I'll definitely stop by again if I'm in need of having my Movado watches serviced by a knowledgeable authorized dealer. Thank you for taking great care of me.

Watch repair at its finest. Quick and efficient was very knowledgable On my Movado watch repair.read more

Ken Jewelry

4.5

(36 reviews)

Ken was so nice and helpful! I came in to fix an old old watch I picked up at the thrift store. He…read moreexplained it's actually a mechanical watch and wound it up for me! No charge. Would definitely come back for any jewelry needs.

Ken repaired my vintage 1970's Tressa Swiss watch for a reasonable price. Good service and a lovely…read moregentleman.Highly recommended !

Sing Sang Jewelry

4.7

(59 reviews)

My wife has been bringing our watches here for a while now to replace batteries and adjust links as…read morenecessary. As we were both off today, I finally made a trip down here with her to get a few of my watch batteries replaced and the link adjusted on one of my watches. This is a husband and wife team that run this little shop, and both are very friendly and inviting. They apparently have been running this shop for over 30yrs, and have resided in Chinatown for over 50. Truely a testament to their expertise and honesty. We replaced the batteries on 4 of our watches today, and they have a loyalty card where if you replace 4 batteries, you get the 5th battery replacement free! As it turned out, all of the watches that we brought in today all used the same battery, and each replacement only cost us $5.50! Despite the rampant price inflation over the last few years, these kind people have keep their prices reasonably the same despite rising costs. For removing 1 link, they also only charged us $5. Super nice people, and a business we plan to continue to patronage for years to come. If you pay with a credit card, they do charge a 3% fee to offset the credit card processing fee.

I just want to thank them for keeping their prices so low. This is my go-to for watch batteries…read more I hardly wear watches and by the time I do the battery is out. Cest la vie. Everyone is called uncle. Uncle did this fast and I'm on my way. The price has gone up but it is so worth it, 2 watches for $11. That's right. I didn't type a typo. After the 4th one you get one free. Just remember the card they give you.

Yann Phuy Jewelry

3.4

(9 reviews)