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    Howtopassthedrivetest

    5.0 (1 review)
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    Southern Oregon Driver Education - Hillsboro

    Southern Oregon Driver Education - Hillsboro

    2.3
    (3 reviews)
    2.5 mi

    (don't pay too much attention to the other 1-Star reviews here, they are both from botched…read morescheduling issues and one wasn't even the company's fault. Their reviews have nothing to do with the actual drive test, so below is my FULL experience with SODE in Hillsboro) I can't say enough about how great my experience with SODE in Hillsboro was. I took my driver's test on 05-21-2026 with examiner Liz Harris, and I HIGHLY RECOMMEND choosing Ms. Harris as your examiner as well. First, I was able to schedule an appointment with them online immediately. I decided I wanted to take my test as soon as possible, and started looking for open spots on 05-20-2026 fairly late in the evening. I was able to schedule my test for the very next day!! And they had multiple spots open to choose from. The business was easy to find, clean, and very professionally setup. They have nice, clean, easy to drive company cars that you can use if you do not want to use your own vehicle, and that's what I chose to do. But, they make the process of using your own vehicle very easy as well, so long as it has good tags, insurance, and passes the inspection (blinkers, break lights, horn, clear windshield) nothing too crazy, just the standard stuff and you're good to go. I used one of their cars, and it was a great make and model for a drive test, large clear windows, no huge blind-spots, just a very smooth, comfortable ride. Liz Harris was my examiner and she was great at helping me to calm my nerves!! She was very professional, very specific and clear with her instructions, and made everything go quite smoothly. She didn't try to trick me or surprise me with unexpected instructions. She conducted herself like a true professional and didn't have crazy high expectations, nor did she make things too easy. It was a matter-of-fact, straightforward, professional experience. Basically, if you're prepared for your test and have done the work to know what you're doing on the road, there's no reason why you shouldn't pass!! Again, Liz Harris is highly recommended!!

    They cancelled my son's appointment with less than three hours of notice on his 16th birthday BY…read moreTEXT. Couldn't even pick up a phone. Incredibly unprofessional and a waste of my entire work day and my son's birthday.

    Pacific Driver Education

    Pacific Driver Education

    4.0
    (25 reviews)
    6.1 mi

    Everyone was friendly, but the examiner was exceptional. He was so kind, soft-spoken, and…read moreencouraging. Our son passed, because he said, "I didn't even feel like I was under pressure of taking a test, mom. Steve made me feel at ease, like I was just going for a drive with a family member." When he walked out and introduced himself, and told my son, "You drive with your mind, but more importantly, with your heart," (something to that effect) I knew we were in good hands. When Steve gave feedback and praised me as a parent, and I learned a little about his background as a former trainer to law enforcement, we were blessed to meet Steve and have him part of our family's driving journey. Again, congratulations to our son Kobe!

    I was in a photo enforcement class. The class was fine. However, the customer service was extremely…read morepoor. This business has an exclusive contract with the city to offer these courses. There were upwards of 80 people in my class. That's $10,000 in user fees for one class and you can't hire anyone to answer the business phone during business hours? ok. So, my calls were not answered, and my voicemail was not returned. This set a rude and unresponsive tone, and I felt shoved into their preferred mode of correspondence with zero choice. I drove 51 miles per hour; I didn't kill anyone! Every touchpoint with this company has been menacing and judgmental. Is that the culture that you're going for? Literally out to lunch - never answered the phone, even today! Poor follow through - did not return my voicemail. Finally, their notifications were incomplete. The email that I was supposed to receive 2 days prior with a link to register, did not include the link. Since you can only interact with them by their preferred method of communication, I emailed and had the misfortune of dealing with two people who have absolutely no commitment to let alone apparently any training in deescalation. I finally got the information that I needed. However, over the course of the correspondence I was judged, not heard, dismissed, sassed back, and ultimately threatened with retaliation. That's right this "customer service professional" took the time to get the last word and directly threaten me with retaliation. What assurance do I have that this person won't pursue further retaliation by losing my paperwork or "forgetting" to file it on time?

    Photos
    Kobe passed his driver's test!  Ready for the freedom and responsibility of the road
    Kobe passed his driver's test! Ready for the freedom and responsibility of the road
    Pacific Driver Education
    Pacific Driver Education

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    Tom's Driving Academy

    Tom's Driving Academy

    3.1
    (12 reviews)
    3.5 mi

    Loree, the owner of this driving "academy", is in desperate need of training relevant to business…read moreethics, among other things. She is unpleasant in general, questionable in her role as an "instructor", and unapologetic as well as unaccountable. After an incident in her class where my high school daughter and I were specifically singled out for harassment, Loree determined that my intention to reach out directly to ODOT was a "threat", and expelled my daughter (who had participated respectfully and had never missed a single class session or driving lesson) from her program. A legal challenge had to be made, and a complaint to ODOT filed. If you prefer to interact with a driving school that is ethical, with a strong customer service orientation and an eye towards treating students fairly above all, this is not the right driving "academy" for your family.

    Unfortunately disappointing; while it did take Loreen (the owner) several days to pick up the…read morephone, that is not the most disappointing part of this review. While she may be an adequate "driving instructor," I don't believe that Loreen is necessarily at her best when she interacts with people. Especially when it involves taking accountability and apologizing. Loreen and I spoke on the telephone twice, for a length of time before coordinating dates/times that would best suit my daughters schedule and hers. After verbally discussing pricing and scheduling, a PayPal invoice was delivered to my email address. 1. The invoice was incorrect. When I telephoned Loreen, I asked her to please send a corrected invoice. She immediately countered with, "No, I didn't make an error. That is how much the driving lesson cost." Needless to say, the invoice was again emailed with the correct pricing. So YES, she did make an error and NO, she did not apologize. 2. An email with dates for the scheduled driving driving dates/times was to be emailed to my daughter. (I had placed them in my calendar as well). It was not emailed, even after calling twice to remind her. 3. Yesterday was suppose to be my daughters first driving lesson. At 10 minutes past the hour, no driving instructor had arrived. I telephoned Loreen, she said that she had no recollection of us speaking and that she certainly would not have scheduled driving instruction without payment. I DID pay, the same day that the invoice arrived, via PayPal. Which she discovered after looking at her payments. Her tone with me was condescending and rude. To finish out an otherwise long review; I understand that we all make mistakes. That life can be stressful and overwhelming. That being said, it would have been professional and humanly kind, for Loreen to apologize and make an attempt to remedy her error. Instead she has overbooked with other clients. After a couple telephone conversations, she is refunding me in cash today (I don't trust her to actually send a refund otherwise). People, integrity and kindness go a long way in this world. You will be pleasantly surprised how people lean into you, and are inspired by your light. Pay it forward here and there, and be kind. Take ownership if you have made a mistake and do your very best to remedy it. :-)

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    Tom's Driving Academy
    Tom's Driving Academy
    Tom's Driving Academy

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    Howtopassthedrivetest - driving_schools - Updated August 2026

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