Thanks for the last minute help! Courteous & knowledgeable staffread more

I rented a unit in June from the Howe Springs Location. The attendant was exceptional. Very nice…read moreman. No problem with him at all. My rental rate was good at that time. A few months later it increased slightly. I am also a veteran and nursing. I received a discount of some sort at that time. Just last month they have added an increase of more than 80.00 a month to my unit. I can't even get a good explanation as to why this humungous increase in fees. 173.00 I was asked to pay. Mind you I am not in state so I can't just go grab my things. What type of business practice is this. Never again will I rent a unit with this company. Potential renters BEWARE OF PRICE INCREASES.

From the owner: Storage Rentals of America in Florence, SC offers affordable, clean self storage units with…read moreflexible month-to-month leases, perfect for both short-term and long-term needs. Serving Florence neighborhoods like Hampton Pointe, Highland Park, Danwood, and Effingham, we provide convenient storage solutions for military personnel stationed at Florence Army Airfield. Enjoy enhanced security features for peace of mind, and customer service available 7 days a week. On-site moving and packing supplies make your storage process easier and more efficient. Move in online, by phone, or in person - find the space you need today!

If there was a ZERO star option I would definitely choose that. I walked I to this facility and…read moreasked about pricing and availability of a storage unit. I was told what I wanted wouldn't be available until January 30th and was given a price of $150 with second month free. The day I go to check in the price doubled. I called to get everything straightened out and was told pretty much too bad. I was offered different options another location but as I explained that wouldn't work for me. Very Very bad business! DO NOT RENT HERE!!

Quick and easy process. Miranda was very thorough, polite, friendly and helped me load the boxes I…read morebought into my car. She answered all my questions and was patient. EXCELLENT CUSTOMER SERVICE MIRANDA!! Thanks for making an unexpected move a less stressful!!

I have never met people as caring and courteous as Sue and the rest of the staff at the Cashua…read moreRoad Public Storage. We have a storage unit and just rented a trailer space. They were very helpful and held the space until I could see the space. They are so friendly and accommodating, my conscience told me I had to rent the space even if I did not like it. Of course, I liked the space but mentioned that since I am poor at backing up a trailer, I would like a space that I could back straight into. This week one came available and Sue called me. Thanks to the concern Sue and the staff showed, I now have a trailer space that is easy for me to back into.\ It would be hard to imagine a better Public Storage Team than the ones on Cashua Road, Florence, SC. Rich

First I went by a facility...no one was there. Could not…read morecomplete the process online.. Called the facility and customer service. None of the benefits offered online were available. The price offered online was not valid, the "free lock" promo had ended and the monthly cost was more than was stated online. The guy said, "Sorry ma'am, that's just how it is sometimes." Too bad I couldn't give 0 stars.