Prior to the holidays I needed my upstairs and stair carpet cleaned. I explained that the carpet…read morewas 10 years old and had dog urine odor. Thankfully they were able to schedule me quickly. They first put plastic guards on my woodwork and corners then covered the wood floors. They were so careful and efficient and did the best carpet cleaning I have ever had. Even with its problems it came out looking great. No odor or stains. Thanks to Abe, Dan and Rob for doing such a great work.

They were very professional and up front with the extra charge to deodorize one piece of furniture…read more Even though Kevin was running a bit late he kept me updated on his ETA. The furniture looked awesome and smelled really nice. Kevin also said if after it dried and we noticed some spots he would come back and clean it. I would post pictures if I knew how.

Rusty is the best Project Manager I have encounter in many years of managing properties. Paul Davis…read moreRestoration backed is support and level of quality 100%. Everything turned out better than expected because Rusty and Co. was diligent from beginning to end.

Dr Paul is a fabulous doctor and he does incredible work. His staff is amazing and they are so…read moresupportive of him and his practice. I would recommend him with complete confidence. I can say this because he has been my dentist for my family for over fifteen years. You won't be disappointed my friends.

We wanted to get our carpet cleaned before the holidays and after researching my options I settled…read moreon your company and I am so happy I did! Paul was wonderful to work with and did a very professional job in just a few hours. I will most definitely use your company in the future and highly recommend you to all of my friends and family! Thanks!! Melissa B.

I was so pleased with my clean carpets. Paul and Mike did an excellent job. They arrived, we walked…read morethrough the house to check over what needed to be cleaned. Both men went to work on my carpet and stairs. About an hour later the carpets were dry r ough to walk on. I am so pleased with how clean and nice my carpets look and smell. Paul was able to get spots out of bedroom carpet! Will call again when carpet needs cleaning!

Incredible!! That is the word I would use to describe the work done by Grand Strand Moisture…read moreSolutions. Danny and his team performed in a timely, thorough and highly professional manner. They provided a early-on estimate, showed up on a timely basis and dealt with a pervasive mold issue throughout our home. I would highly recommend Grand Strand Moisture Solutions for any of this type of work. Again, INCREDIBLE JOB!!!! P. Johnson

From the owner: Crawl Space Encapsulation, Mold Remediation read more

I am extremely disappointed with Paul Davis Restoration of Greater Columbia and how our restoration…read moreprocess has been handled. The initial visit took place on November 13, 2025, with Topher Daniel (Recon Estimator). During that visit, he explained the process and stated he would return once mitigation was complete. My husband notified Topher on November 18, 2025 that mitigation had been completed, and again on November 24, 2025, after we received confirmation from USAA that payment was issued and approval was given for Paul Davis Restoration to begin the restoration process in our home. Since then, communication has been awful. We were understanding and took into consideration that the holidays were approaching, but there was ample time to at least initiate the project or provide clear communication. Multiple areas of our home were affected by the leak, including two bedrooms, the hallway floor and wall, and the bathroom floor. As of now, our toilet is still sitting in the hallway, which speaks volumes about the lack of urgency. Finally, on December 9, 2025, we met with Miles M., Project Manager, to discuss and select flooring. A week later, Miles dropped off two boxes of flooring for the bathroom. During that visit, I asked for a start date and was assured the project would begin the following week (December 21, 2025), with a few days off for the holidays -- which we were completely fine with. However, there has been zero communication since then. Today is January 5, 2026, and no work has been started, no updates provided, and no follow-up communication initiated. If Paul Davis Restoration of Greater Columbia did not have the manpower or staff to complete this job, they should have declined it rather than accepting payment from USAA and leaving our home in this condition. This entire experience has added unnecessary stress to an already difficult situation. I truly hope USAA thinks twice before referring this company again.

Water damage mitigation was done by another bad company . They caused more water damage . When…read morethey turned it over to Paul Davis Restoration in Lexington. I talked with Shawn, then Justin, then Nick and then Chris. No Restoration was ever done. Guess they have project managers but no workers!!!