Prior to the holidays I needed my upstairs and stair carpet cleaned. I explained that the carpet…read morewas 10 years old and had dog urine odor. Thankfully they were able to schedule me quickly. They first put plastic guards on my woodwork and corners then covered the wood floors. They were so careful and efficient and did the best carpet cleaning I have ever had. Even with its problems it came out looking great. No odor or stains. Thanks to Abe, Dan and Rob for doing such a great work.

They were very professional and up front with the extra charge to deodorize one piece of furniture…read more Even though Kevin was running a bit late he kept me updated on his ETA. The furniture looked awesome and smelled really nice. Kevin also said if after it dried and we noticed some spots he would come back and clean it. I would post pictures if I knew how.

Trey and his crew waterproofed my foundation about 9 months back. They did such a good job it stood…read moreup to the storm in October (of course, the water eventually went over the foundation and ruined my house) Now that the storm is all past, the crawl space is back to being completely dry. I wish I used these guys from the start - would have saved me a lot of headache.

From the owner: Local Family Owned Restoration company. Call Environmental Mold Solutions to schedule your free…read moreconsultation and quote with a Certified Professional 803 766-0555

I do not recommend Jenkins Restorations or their manager, Christopher, in Columbia, SC. From the…read morebeginning, it felt like their main focus was collecting as much money as possible from my insurance claim--not delivering quality work. The repairs were poorly done, and the project was left unfinished. Communication was unprofessional, they walked away from the contract without completing the job or fixing their mistakes. This entire experience was handled in bad faith, and I'm left with additional costs and stress because of their lack of accountability. I strongly advise anyone dealing with insurance-funded repairs to avoid Jenkins Restorations and look for a contractor with integrity and professionalism.

My experience with Jenkins Renovations was NOT good. Nice enough guys but under qualified in my…read moreopinion. Communication between myself and their team was very poor. My dealings were with the team out of Columbia, SC and Charlotte, NC. I would suggest avoiding this company. Best of luck to all involved in this latest storm situation! Find a good qualified company and NOT the first that comes along. Regards,

Very professional and efficient service. Work was done very well and on time schedule. Workers came…read moreout the evening that we called.

Should be able to give less than 1 star. Needed water mitigation after HVAC ice block caused the…read moreceiling to fall to living room floor -along with continously stream of water.Our insurance company USAA sent Rumsey. They sent up a dehumidifier to assist in drying out the ceiling voices. During our 1st conversation with USAA we told the claim rep we had own contractors Since we have done extensive renovations to our 1940s home--USAA told us we could use who we knew & were comfortable.The 2nd visit from Rumsey began 2 hours after appointment--- the Rumsey employee checked the moisture level , saying it needed another say( sunday to tuesday). On that same visit he said he needed to scan our home , stating would take 30 minutes -- took over 2 hours( nearly 5000 sq ft) ---had plans that could not be accomplished, the dehumifier had stay an additional day( Thursday) . It is understandable to scan the room receiving the damage & possibly the ajaccent areas--- but Rumsey literally scanned the entire home, opening every closet ---this was a bit unnerving. All this done for Rumsey to go behind customer's back and send a low-ball noncomprehensive quote to our insurance USAA--- it delayed our repairs. Rumsey contacted ,speaking with an unprofessional, unpolished COO Zac----claiming this long standing preferred contractor with USAA. As a USAA Member for more 25+, it clear this is not the case as Rumsey has been in business just 15+ yrs, taking advantage of both insurance companies & their customers. If you experience a home owner mishalp like water , fire, etc,---get some company--- best to professionals that are trustworthy. We were violated, our damage was in the Living room & above--- not a small home & estimate sent when we clwarly did not want one from them. Overall Rumsey not trustworthy & no respect for customers time. Sad the best COO to represent Rumsey is ZAC---NOTHING NICE TO SAY HERE---JUST STAY AWAY FROM Rumsey. ​​

They were great and very responsive to an unfortunate issue this past weekend. Called and had a…read morerepresentative at our place first thing Monday.

I got a response and Brian showed me where the shutoff was located. He's earned a customer for…read moresure. In an environment where when service requested prompts nefarious characters, it's great to know there good businesses around.

I am extremely disappointed with Paul Davis Restoration of Greater Columbia and how our restoration…read moreprocess has been handled. The initial visit took place on November 13, 2025, with Topher Daniel (Recon Estimator). During that visit, he explained the process and stated he would return once mitigation was complete. My husband notified Topher on November 18, 2025 that mitigation had been completed, and again on November 24, 2025, after we received confirmation from USAA that payment was issued and approval was given for Paul Davis Restoration to begin the restoration process in our home. Since then, communication has been awful. We were understanding and took into consideration that the holidays were approaching, but there was ample time to at least initiate the project or provide clear communication. Multiple areas of our home were affected by the leak, including two bedrooms, the hallway floor and wall, and the bathroom floor. As of now, our toilet is still sitting in the hallway, which speaks volumes about the lack of urgency. Finally, on December 9, 2025, we met with Miles M., Project Manager, to discuss and select flooring. A week later, Miles dropped off two boxes of flooring for the bathroom. During that visit, I asked for a start date and was assured the project would begin the following week (December 21, 2025), with a few days off for the holidays -- which we were completely fine with. However, there has been zero communication since then. Today is January 5, 2026, and no work has been started, no updates provided, and no follow-up communication initiated. If Paul Davis Restoration of Greater Columbia did not have the manpower or staff to complete this job, they should have declined it rather than accepting payment from USAA and leaving our home in this condition. This entire experience has added unnecessary stress to an already difficult situation. I truly hope USAA thinks twice before referring this company again.

Water damage mitigation was done by another bad company . They caused more water damage . When…read morethey turned it over to Paul Davis Restoration in Lexington. I talked with Shawn, then Justin, then Nick and then Chris. No Restoration was ever done. Guess they have project managers but no workers!!!

Top notch service when things are going really wrong. Rainbow Restoration is the company to call.read more

If you have to use these guys, it means that something bad has happened to your house…read more But you could not use a better company to help clean up after the damage. They were very polite, worked with urgency, and very professional about their business. They came into our home, dried up the area with water damage, and cleaned up after they were finished. I would recommend to anyone with water, smoke or fire damage. Thanks everyone for the help when we needed it the most. Charlie Callari