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    Howard's Kleine Werks

    4.6 (9 reviews)

    Services - Howard's Kleine Werks

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Howard's Kleine Werks Photos

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    Pat's Automotive - Pat wins 2011 California Automotive Technician of the Year

    Pat's Automotive

    (43 reviews)

    The good. By appearance the shop looked clean & the staff were kind. I asked what it would cost me…read morefor a mechanic to look at my suspension on my Chevy impala as I suspected it may need some work. I was quoted an inspection would cost me $375. !Needles to say I was surprised at the excessive cost so I left. I then went to another established shop who charged me $80. For the inspection. I doubt that I'll return to Pats again.

    Pat's Automotive tried to take advantage of my mother. I'm making sure everyone knows…read more I'm writing this as a son who is absolutely furious about how my mother was treated at Pat's Automotive. What happened wasn't just bad service, it was condescending, dismissive, and felt like they were banking on the hope that a woman alone wouldn't know better. Before any of this even happened, my mom was stranded in a Walmart parking lot. While waiting for AAA to arrive, she did a simple Google search for nearby mechanics. Pat's Automotive came up, so she reached out to them for help. They were polite on the phone, gave her the impression they'd be able to take care of her, and made her feel like she had found the right place. AAA eventually arrived, ran their test, and told her plainly: The battery is dead. You need a new one. Straightforward. Documented. Clear. With that information in hand, she headed to Pat's, and that's where everything took a turn. The polite person she spoke to earlier was suddenly nowhere to be found, and someone else took over with a completely different attitude. This associate flat-out refused to install a new battery, the SAME battery AAA had just diagnosed, unless she paid $199 for their "required diagnostic." For a dead battery she already had written proof for. A dead battery any real mechanic could identify instantly. But here's where it gets even worse: They told her she would have to leave her car overnight for this diagnostic, they wouldn't even do it while she waited. Who asks someone with a dead battery to leave their car overnight just to "confirm" what AAA already confirmed? That's not just unreasonable, it's a giant red flag. No transparency. No willingness to help. Just an opportunity to upsell and delay. Let's be honest: If I had walked in with the exact same paperwork, nobody would have talked down to me, nobody would have tried this overnight nonsense, and nobody would have stonewalled a basic battery replacement. But my mother? Suddenly everything becomes "policy," everything becomes a hurdle, and everything conveniently costs more. My mom left feeling disrespected, stressed, and talked down to, all because they assumed she wouldn't push back. To anyone reading this review: If you care about honesty, respect, or not being pressured into unnecessary charges, avoid this place. There are plenty of shops that won't treat you differently depending on who walks through the door. And to Pat's Automotive: You should take a hard look at how you treat your customers, especially the ones you assume won't stand up for themselves. Because they have people like me who will.

    Howard's Kleine Werks - autorepair - Updated May 2026

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