I went to Jaeckels Automotive after my daughter getting some outlandish diagnosis from a…read moredealership. They said brakes were dangerously in need of replacement and catalytic converter was 'trending down' and would need replacement. Jaeckels inspected the vehicle and reported that the brakes had at 20k before they even needed to be looked at and, as I suspected, the catalytic converter was fine and you can't test them to rate as trending down. I appreciated the honesty and the integrity to give the facts when we would have been accepting of brake jobs and been unaware they were not needed now. The dealership put my daughter in a state of fear because they said the brakes were so bad they were unsafe. She even postponed a trip until we could get them taken care of. Jaeckels has earned my future business and my respect for their business practice. I recommend Jaeckels without hesitation.

I have been going here since import auto shut down. This is…read morethe most honest and straight forward automotive repair shop one could ask for.

I've been coming here for years!! Fast, friendly, and excellent service! I did not have an…read moreappointment but within 10 minutes of opening, my car's SMOG check was already being taken care of. The value is great, and they have signs posted with their prices so there are no hidden fees. I will continue coming here every time! Cesar's team is gr, and I know if You communicate with them, they will do their best to help.

I called and asked Cesar if he could do a smog check on my Toyota 4Runner. He said be there in 30…read moreminutes. I showed up on time and he was done with the smog check in 8 minutes. Excellent timely service. He was nice and recommended other maintenance and even a window repair guy for the crack I have. The smog check was $10 cheaper than the other popular smog stations in town and way better customer service.

Receptionist is so nice! She's so helpful and they don't over charge you for your service. I got an…read moreoil change and the prices are right.

We just recently heard about Auto Professionals from a trusted neighbor…read more I brought my wife's Toyota in for an engine light. I found the staff to be extremely friendly, personable, and patient. They diagnosed our vehicle quickly and gave us a fair estimate, without attempts to upsell us at all. The repairs were done in a very timely manner and we are very satisfied. We will be bringing all of our car repair needs to them if and when needed.

These guys are always nice, professional and listen to my concerns about my car. If there ever is…read morean issue with my service they correct any issue right away. I have been coming to them for 7 years and will continue to bring my aging Beetle back until she stops running! Thanks Big Brand Santa Maria!

The service was fast and friendly. I just felt like I understood more of their promotions. For…read moreexample, there was a poster stating if I checked in on yelp I would get a coupon. So I checked in and nothing happened and everyone was like oh well. Overall though everything else with my experience went okay!

We called Old Orcutt Quick Stop for a last minute oil change. They were able to take us…read moreimmediately. When I arrived I was greeted by name (nice touch). The service was fast (about 45 minutes) and I was told about upcoming fluid changes due - no pressure to do them early. Price absolutely reasonable (about $40 less than Valvoline). Definitely recommend!

Thank you to Gus, Bill, Chris and Daisy for your great customer service and appreciation. Plus…read moreappreciate the efficient job with my smog certification. Very reasonable prices. Greatly appreciated. Will be back.

On July 22nd my Astro van broke down and both Tony and Roberto jumped on it quickly to get me back…read moreon the road. They confirmed the work done and ordered the correct belt and even did a multi-point inspection to ensure no more issues on my way home. Thanks guys!!

Went in to get an oil change and they were super quick! I didn't time it but it wasn't a long wait…read more Juan and Antonio are super nice and will answer all questions!

Came here after German auto works screwed me over multiple times on my Audi and you guys got me all…read moreset up! Amazing customer service!

I recently took my 2002 330ci in, due to the anti-lock and brake lights coming on and the blower…read moremotor for the heater/AC had gone out. The total charge for each item I requested a diagnosis on was $185 PER ITEM. For a total of $780+ Not only did they misdiagnose a cracked valve cover, as a leaky gasket, they misunderstood an issue with the automatic seat memory and charged me anyway. The cost to replace the ENTIRE valve cover was less than they quoted for the gasket replacement. Now we get to the good stuff. Their price to replace the blower motor was 575% higher than a comparable shop. The new fan works just fine thanks! Once I got quotes from another shop for the recommended maintenance, I knew I would NEVER take my car to them for anything! Overall their prices tended to be a minimum of 100% OVER that of a comparable shop. Oh, and they recommended a fuel injector cleaner be added to my gas tank, the cost of that product online was roughly $22.00, their cost to add it to my tank? $53! So to have an employee unscrew the cap and pour it in was $31? Now, they have sent me several discount coupons toward service in their shop... Thanks, but NO THANKS!

I called on 4/2/26 and while I was speaking to a guy on the phone, he hung up on me. I called back…read more7x during the day but the phone kept ringing and no one picked up. I called again the next day and left a message and no one ever called back.

Have a 97 Tacoma, 3.4. Had a problem getting her engine back together, brought her to Tony…read more A day later he's got her running and charged me way less than I thought it was going to be. And, I was so happy I asked him to quote me a new front (bearings and balls) and he honestly said he doesn't do suspension work, and recommended someone else. Honest guy, and know what he does well.

The good. By appearance the shop looked clean & the staff were kind. I asked what it would cost me…read morefor a mechanic to look at my suspension on my Chevy impala as I suspected it may need some work. I was quoted an inspection would cost me $375. !Needles to say I was surprised at the excessive cost so I left. I then went to another established shop who charged me $80. For the inspection. I doubt that I'll return to Pats again.

Pat's Automotive tried to take advantage of my mother. I'm making sure everyone knows…read more I'm writing this as a son who is absolutely furious about how my mother was treated at Pat's Automotive. What happened wasn't just bad service, it was condescending, dismissive, and felt like they were banking on the hope that a woman alone wouldn't know better. Before any of this even happened, my mom was stranded in a Walmart parking lot. While waiting for AAA to arrive, she did a simple Google search for nearby mechanics. Pat's Automotive came up, so she reached out to them for help. They were polite on the phone, gave her the impression they'd be able to take care of her, and made her feel like she had found the right place. AAA eventually arrived, ran their test, and told her plainly: The battery is dead. You need a new one. Straightforward. Documented. Clear. With that information in hand, she headed to Pat's, and that's where everything took a turn. The polite person she spoke to earlier was suddenly nowhere to be found, and someone else took over with a completely different attitude. This associate flat-out refused to install a new battery, the SAME battery AAA had just diagnosed, unless she paid $199 for their "required diagnostic." For a dead battery she already had written proof for. A dead battery any real mechanic could identify instantly. But here's where it gets even worse: They told her she would have to leave her car overnight for this diagnostic, they wouldn't even do it while she waited. Who asks someone with a dead battery to leave their car overnight just to "confirm" what AAA already confirmed? That's not just unreasonable, it's a giant red flag. No transparency. No willingness to help. Just an opportunity to upsell and delay. Let's be honest: If I had walked in with the exact same paperwork, nobody would have talked down to me, nobody would have tried this overnight nonsense, and nobody would have stonewalled a basic battery replacement. But my mother? Suddenly everything becomes "policy," everything becomes a hurdle, and everything conveniently costs more. My mom left feeling disrespected, stressed, and talked down to, all because they assumed she wouldn't push back. To anyone reading this review: If you care about honesty, respect, or not being pressured into unnecessary charges, avoid this place. There are plenty of shops that won't treat you differently depending on who walks through the door. And to Pat's Automotive: You should take a hard look at how you treat your customers, especially the ones you assume won't stand up for themselves. Because they have people like me who will.