Technician came on time, found the issue with our refrigerator quickly. Tech was very…read moreknowledgeable, helpful and kind.

DO NOT USE THIS COMPANY. Very disappointed in the lack of…read moreknowledge of how to repair an ice machine that he sold to us. Ryan never had it running properly and tried to blame us. Missing part of the top cover. He uses cheap used parts. He said he would fix the leak, get the cover, never did. His wife said they tried to call and blamed us for not repairing it which is simply ANOTHER lie. They do not return calls, they are weeks out, then they charge you to come look, then again when they return. He is slow at working, milking the clock, he does not carry any spare parts. Terrible way to run a business. Good luck!

I purchased a used Washer and Dryer from a guy in town after moving from out of state. Anyway i…read morehave to say that the machines were dinged and scratched but no matter....on the first load the washer did not stop filling up. I quickly called bruce ( i wasn't gonna call the man who sold me bad machines even though he had given us a 30 day warranty) I never give out 5 stars but I think Bruce deserves them. He took 5 minutes in figuring out what the problem was. He explained it to me and gave me instructions on how to fix it if it happened again although it has not happened in 5 years. I really appreciate his profesionalism but mostly his honesty. I feel the other guy was one of those "i come to fix it but i will break something else so you keep calling me back kind of situation" Soooooo glad i found Bruce. Awesome job!!!

From the owner: Full Washer and Dryer repair at affordable prices on all brands and backed up by 19 years of…read moreexperience.

This is a great place to buy appliances. You might expect a family owned store would have high…read moreprices, but I found their prices to be very competitive, even with the big box stores, like Home Depot. And they give excellent service. My built-in microwave died and they came out and replaced it in just two days. I have used their repair services too, they are usually booked a couple of weeks ahead of time, but that is the sign of a company that people trust.

Stellar. Absolutely stellar products, service and support. I was fortunate enough to have a very…read morewise contractor, Son Builders, use Southwest Appliance for the installation of my dishwasher and range. My good fortune continued when my real estate agent, Brad Lewis of Stratum Realty, respected my very vocal opposition to using any type of Big Box store Like Home Depot and suggested that I might look into Southwest Appliance for my washer, dryer and refrigerator purchase and installation. The Southwest Appliance office manager, Holly, was very professional, knowegable and efficient in showing me what my options were to complete my kitchen appliances. I'm a firm and staunch supporter of Speed Queen based upon consumer test and reviews. Fortunately, Southwest Appliance carries Speed Queen laundry appliances. Holly graciously guided me between the different options and performance of the different Speed Queen laundry sets and I made what I believe to be is a very wise choice based upon her skilled recommendations. The purchase point was reasonable for the high quality and value that I was receiving on my investment. The kicker? The delivery and installation went off without a hitch. The installation technicians gave me the proper instruction on how to operate and maintain my brand new appliances. I believe that Not only was the price point competitive with any other businesses out there, especially Home Depot or Lowe's, it's the follow up service from Southwest Appliance that makes them the right choice for any Appliance Investments that you make. Holly, Cameron and Tyler made this process fast , efficient and cost-effective for me and I'm very grateful. They deserve a 10 star rating!

I never rate anything let alone give one star and a review, but I felt the need to warn against…read moreusing the "Appliance Doctor". I had a problem with a three year old Kenmore washing machine. It started making a loud almost grinding sound and the balance was off. The Appliance Doctor came to my house and only turned it on and listened to it for five minutes at most and then said that the machine needed a new baring and springs and that it would cost around $400 to repair and then recommended that I buy a new machine. I took his advice and bought a new machine and had to pick it up in Mesquite. When I got home and moved the old washer I found that there was a drain pipe stuck up in the bottom of the machine. Had the appliance doctor actually looked at my washer instead of only spending a few minutes listening to it and then collecting his $55 "service call fee" he would have been able to diagnose the problem and save me a Saturday driving to Mesquite, buying a new machine, and now another day returning the new machine that is not even needed. I do not recommend this appliance doctor and would recommend you not waste your time having him diagnose and/or fix your appliance.

Mr. Gale (supposedly) repaired our GE Refrigerator on 06-24-2013 - Mr. Gale did not provide us with…read morea price in advance nor his hourly service rate in advance (huge mistake) Mr. Gale performed the repairs and confirmed the problem was fixed? The GE's drain hose was freezing up and not draining properly - instead of removing the back of the refrigerator to inspect the entire hose Mr. Gale simply disassembled the entire freezer and poured water down the line and blew air through the line. Upon completion of his services "Mr. Gale" determined the problem was resolved and presented us with a bill for $260.32 (we were shocked) our check cleared the same day. Less than 2 months later the same problem transpired - A message was left for Mr. Gale with absolutely NO acknowledgement. For $260.32 you would think Mr. Gale would stand by his work - he doesn't. Think twice before his company for services, and if you do, make certain to ask what his rates and warranties are - his prices are outrageous and he has proven he has absolutely NO integrity when it comes to his customers. Mr. Gale has personally demonstrated extremely poor business ethics and does not warranty any of his work.

All I can say is "wow". I purchased new towels & bath rugs, which I washed prior to using. There…read morewas so much lint that my washer would not drain. After calling Electrolux, they referred me to Appliance Tech. He vacuumed out gallons of water before he could even look inside the washer. Look at all the lint in the filter! Holy cow--no wonder it wouldn't work. It took very little time for the job & he didn't leave a mess in the laundry room. This is a family-owned business that fixes most major brands. I'm so happy to have found a reliable, honest technician. If you want the job done right the first time, this is your guy!

I have a Induction Frigidaire Range w/glass top. A heavy glass fell out of the cabinet above the…read morerange and destroyed the cook top. I needed to purchase the new top as it was an accident, however I needed a experienced repair person. Walla I was so lucky that my warranty people hired Appliance Tech namely Paul. They sent him to me and the rest is history. He was here on schedule replaced the top in just a few minutes. I want you to know it was a wonderful experience for me as I have had serious problems with another company that could care less about taking care of another problem which is under warranty. I highly recommend Paul and his company Appliance Tech, I have asked my warranty people to change my tech for my warranty problem to Appliance Tech, because when you call they answer the phone and respond accordingly. I will always call Appliance Tech for any problems in the future. Lynn S

We've had them come out twice now for different reasons and both times they were very professional…read moreand came In A timely manner and their costs are very reasonable we will use them again

Ryan came all the way up to you to repair my 13-year=old refrigerator. It only took him an hour and…read morehe did it fantastic job with a wonderful attitude. He was so friendly! It was really hard to find someone to work on the fridge. Color Country charged only $100 for the service call in addition to the cost of the repair. All others quoted me much higher prices just to come and check for the problem. I highly recommend them!