This is by far the nicest & cleanest holiday inn express I've stayed out. We stayed from August…read more30-Sep 5 & had a fantastic stay. Check-in & check-out was easy with super friendly & helpful staff. Rooms were super clean & every room has a beach-front patio! Bathrooms were clean & shower pressure were great with large counter space. Beds and pillows were clean & comfy & most importantly no signs of bed bugs... Parking is easy & plentiful & a parking pass is provided. Hot breakfast each morning with friendly staff was awesome. Eggs, bacon or sausage, biscuits & gravy or potatoes each morning with cereal, toast, bagels, fruit, yogurt, etc. Also a fancy coffee machine with fresh ground coffee. The pool is fantastic & clean, & the fitness area was also clean & had enough weights & cardio equipment for a good workout. The beach is private access & they give wristbands for you to wear to show you're a guest while using all the amenities. Even with Labor Day weekend, the beach was not crowded & everyone had their own personal space. The hotel seems very new or at least recently remodeled & for the price point, this was an incredible stay. 12/10 recommend!

This is our third year staying at the Holiday Inn Express in Florida, and somehow, it keeps getting…read morebetter. I don't know if they're putting something in the air or if the place is just run by wizards, but every time we come back, it feels like they've leveled up. Tess, who runs the breakfast game, is fantastic. Friendly, efficient, and she makes you feel like you're the only guest in the place, even when she's juggling 50 things and the pancake machine, I'd trust her to run a small country, or at least a really successful diner on Mars. The maitnence men are the people who just get it done. You won't hear a word, but everything's spotless and humming along. If I had a dollar for every hotel where something's broken, I could buy a small town in Missouri, But not here. Everything works, and it's clean enough to pass a NASA inspection. The front desk crew? Awesome. They're quick, polite, and genuinely helpful. None of that "blank stare followed by confusion" routine you get at other hotels. These people actually know what's going on. It's like they've done this before. Let's talk about these new coffee machines. Fresh ground coffee, all day long. I mean that's not just hospitality, that's civilization. That's how societies are built. You walk in, push a button, and out comes the nectar of the gods. I don't know who decided to upgrade the coffee setup, but that person deserves a medal. Or at least a lifetime supply of biscotti. Rooms? Super clean, quiet, and comfortable. No weird carpet smells, no flickering lights. It's the kind of place where you sleep well and don't have to spend 20 minutes figuring out the shower handle. In other words, functional, which is wildly underrated these days. As the famous late football Coach Mike Leach once said, "If you're going to have a pirate ship, you've got to give it cannons." Well, this hotel has the cannons. Breakfast, coffee, service, comfort...they're all firing. We'll be back next year. And if it gets any better, I'm moving in.

I love love love this hotel. I like staying here when I'm in town for work..if the rates are in my…read morefavor. Rooms are always clean and comfy. Having a room facing the water is a must! I enjoy sitting on the balcony and enjoying the view. They offer free breakfast and there's a lazy river. One of the best things about this location in my opinion. Plenty of food options nearby. They have a bar next to the pool that also serves food. Great option for singles, couples, and families.

I enjoyed staying here. The room was beautiful and bed was comfy. Breakfast was tasty. They…read morecleaned every day, which I appreciated. I wish the hot tub was hotter. The power went out for half the day Saturday, and they did not offer any compensation, a discount on my next stay, or some Marriott points. Their "suck it up and deal with it" attitude was a little annoying. Minus one star. Otherwise, an ideal vacation experience.

Let me start with the bad. We checked in at about 1300 on Thursday 23 Apr 2026. The young woman…read morechecking us in clearly didn't want to be there and clearly didn't want to give the same welcome speech she had given many times before. She was blazing through whatever she said quietly and at about the same speed as the side effects warning on a TV commercial for prescription meds. I asked her to slow down because my hearing isn't great and she was talking way too fast. She , literally, rolled her eyes and continued to the end of her speech at which time I had a room key and a pink square of paper with numbers on it that I had no idea was for. Not a great first impression. Fortunately this was a one off experience and the remainder of our stay was perfect. The resort is beautiful. The pool area was great. Our room was generously sized and very well appointed. (I still recommend all nice hotels stop buying those packets for the coffee maker with powdered creamer and that horrible pink stuff for sweetener. You're better than that.) The staff, no matter who or where we bumped into them, was friendly, engaging, and helpful. Housekeeping, maintenance, lobby, bars, food service. 100% awesome. The food and drinks in the lobby bar were amazing. We ate there several times because we couldn't think of a good reason to go anywhere else and fight the crowds and traffic for lesser food. We really enjoyed our stay and would certainly stay again.

I was debating writing this review. So, my first night here was horrendous. I was woken up to…read moreblaring music so loud at 3am I could not tell where it was coming from. Literally, 10 seconds after calling the front desk to complain, it was turned off. That wasn't even time for security to come up. So how did the person know to turn it off? Was there a camera in my room? Was the phone bugged??? The second incident happened at exactly 6am the next morning when an alarm started going off in my room. Someone had set an alarm on the clock and the cleaning staff never bothered to turn it off. Then, 5 minutes later, the room next door had their alarm go off and it was so loud I could hear it through the wall. I had to listen to that for 30 minutes as the people next door who had been partying and drinking were passed out asleep. Then the gentleman in the room to my right sat on his patio the entire time smoking weed. The front desk absolutely refused to give a discount. I think the ownership here is very cheap and stingy. When it came to the room, we had no robes. The balcony door was completely missing a lock. Also, the patio doors are incredibly heavy and slam shut so you will be listening to that the entire stay. Same thing for the front doors. Lastly, the floor was uneven which would be very easy to twist your foot if you stepped on that spot incorrectly as it slopes down. I found everyone at the front desk to be incompetent, annoying, and off putting with the exception of curly haired Bella (the pretty one). We spent a lot of money and I think it was a total rip off! Perhaps it's a different story if you are able to get a suite. We were in a crummy room facing the gulf.

Not a bad place to stay at…read more Hampton Inn & Suites Navarre was home sweet home for us as we evacuated to avoid Hurricane Helene. Stayed for a couple of days. The suites were quite spacious with a mini fridge and a microwave to boot. The latter was convenient as I reheated up leftovers while working. Anyway, parking is complimentary, as is breakfast, which had eggs, toast, bacon, etc. I think honestly my only complaint about this hotel is that we happened to get a suite right in front of the pool and that was a bit distracting. Yes, you could pull the blinds down, but it doesn't mean we still didn't hear the noise.

We were lucky to get last room but it was very comfortable!…read moreBreakfast was great too!

Three bedroom condo was very comfortable and beautifully decorated. We had just about everything we…read moreneeded. Right across the street from the beach. We got massages at the spa and they charged a 20% automatically a gratuity. I really think that should be my choice. Resort is great. Pools are great. Highly recommend.

Update 08/24/23…read more Spent another wonderful week at Portofino Resort in Pensacola FL. They have many amenities from 6 pools to tennis courts and bikes and mopeds to rent. Not to mention 2 wonderful restaurants and a bar by the main pool. Very well kept up and has the best sunsets and sunrises in Florida. A very delightful experience. Can't wait until next year.

Generally love Marriott, but didn't get the set up of this one. Not sure if it was just the room we…read morestayed in or all, but if you have water view rooms, why block one of the beds with the bathroom? If two separate guests only one gets water view. Oh, and the breakfast was a little lacking. Besides that I would recommend.

Appearance wise the hotel is great, beach is beautiful, rooms are pretty. Restaurants are within…read morewalkable distance as is the pier. However, your room is only cleaned every other day. You must get clean towels yourself and if you do they only give you hand towels, if you are lucky enough to get towels for the beach they are also very tiny worn towels that you must sign in and out. The restaurant is horrible, save your money. Ill include a picture of my $30 shrimp. Employees seems stressed and very understaffed. The walls in the room are paper thin you can hear EVERYTHING going on around you, not just muffled, full conversations and kids screaming at 5am clear as day. I would skip this and stay somewhere cheaper or splurge on a nicer hotel! The photos the hotel puts on their website are deceiving.

Great stay at a fabulous location. Clean rooms, fun lazy river and easy beach access. Tasty food…read moreat their restaurant. If you were on the 11th floor elevator and watched my car keys drop through the crack and plummet to the ground, they were retrieved and battered, but functional. Thank you, Alex at the front desk for your taxi connection, and other assistance. Your kindness went a long way! Thanks also to the lady on the elevator sharing the tale of the keys falling in slow motion like in a movie, that is exactly what I had told my husband...who overheard your confirmation. Take this as your cautionary tale to never carry anything on an elevator small enough to fall through the cracks. One slight jostle, and you may have a huge headache before you. The hotel stay and service was wonderful.

Great location. Wonderful staff. We have been coming for several years. Rented the first year…read morethen loved it so much, we bought a week, then another and now have 4 weeks. Very relaxing with a heated pool, pier for fishing and a small beach area on the sound side. Great grill area if you want to cook or a number of restaurants near by within easy walking distance.

We have a large, comfortable king bed room with a peekaboo view of the gulf. Located just outside…read moreof Pensacola Beach and Gulf Breeze so we can avoid the crowds of tourists. My husband is on a work trip, so we will most likely make this hotel our home away from home. Friendly staff, clean room, the usual Hampton Inn breakfast.

We were settling in for the night, laying in bed when it sounded like a helicopter landing on the…read moreroof, or a jackhammer, then our bed started shaking. We come from a locale that has earthquakes, but had no idea what was happening here! We think it was the plumbing in the rooms around us; when it was just one room running water the noise was still bad but all of them must've turned it on at once to move our bed! It was horrible! Really cold water and really small rooms. The view is of the comfort inn. Really tiny pool. Just no.

*Review from stay 4/23/25 - 4/27/25*…read more We had a really nice stay at Emerald Dolphin! The location is great because you're close to the restaurants and shopping without being right in the action. We had an awesome view of the beach and the pool area from our 5th floor balcony. Though we didn't go down, it seemed like a really nice and clean area. I did see a staff member go and reset the chairs in the area and clean every morning before 8 AM when it opened. I like that when you stay here you get access to both the pool and fitness center. Our unit was pretty clean. There were a few things we didn't love but that's more about the property management company that maintained our rental than it was the actual condo itself. The only downside (though it didn't bother us) is that this is supposed to be a more secure property with a gated parking lot. The gate wasn't working and stayed wide open throughout our entire stay. It's very easy for anyone to just walk off the street and come up to your floor. There are no security measures in place, so if that's really important to you then definitely keep this in mind. Otherwise, the property was great and I would absolutely stay here again!

My Family & I were so looking forward to staying at the Emerald Dolphin, Again! We dropped Three…read moreGrand only to be majorly disappointed in the owners of this filthy place! We stayed on the tenth floor back in 2016, and it was a FIVE STAR experience to say the least. This time we stayed in 620, and let me tell you, that if we could give NEGATIVE FIVE STARS (-5), we absolutely Would! Our experience was Terrible starting the minute we arrived inside the apartment. 1. The walk in closet between our bedroom & the bathroom reeked with the smell of urine which was a definite indication that the place had Not been cleaned at all. I use to work in hotels, & it smelled as though some drunk fool had relieved himself Right there! Oh wait, this was just the beginning of our horrible stay in Emerald Dolphin 620! We sacrificed & saved all year for this?!? I'm writing this in hopes that no one else has to experience this dump. 2. Second of All. the pictures were not accurate. This is not the updated look. It's extremely disappointing when some owners will deliberately mislead future vacationers to get their money at any &all costs. 3. They didn't bother to clean the Unit at all! We immediately brought this to the owners attention, only to have them make us empty promises that they would grant us a FULL REFUND because of the condition of the Unit was such sub par! They lied to us & began ignoring our emails. My precious family & I sacrificed all year long saving up, working overtime & everything looking forward to the previous experience years ago on the tenth floor! We dropped THREE GRAND $3,000.00 on this disappointing dump. 4. When it was time to go to bed, we felt several sand granules all in the bed only to confirm they hadn't even changed the sheets from the previous guests. And NO we had not been to the sand yet... 5. One of the twin beds were completely broken and in a closet. The King mattress was so worn out my wife had to go to the chiropractor. We were told that the maintenance man would need in the unit on Wednesday, & they would compensate us for our time. We rearranged our day and cancelled a trip to Destin for this because he was an hour and a half late. After all of this, he never even put the bed back together. I have been praying for over a year that God would allow me to take my Wife to see the ocean at least one more time, so He granted that desire. We chose this place assuming it would be stellar simply because we stayed at the Emerald Dolphin before, & the reviews were great. Needless to say this Unit (Not Emerald Dolphin) was extremely Misrepresented & We're requesting a Full Refund. We stayed from June 19-26.

My rating simply comes from my 15 minute interaction with the Bellhop, Robert N. Super long story…read moreshort, we were staying at the Holiday Inn next door and had items delivered to Hilton instead. I walked over to grab them and Robert had loaded them up on the luggage cart. When I asked if I could take the cart and promised to bring it back (against their policy), he said absolutely and offered to help me walk the items across the street and into the elevator. He waited in the lobby and took the cart back so I didn't have to walk it back (his words). But in that time, he was so kind, conversation was so natural, and you could tell he was a kind soul. I appreciate you, Robert!

Very nice place. Typical of the Hilton Garden Inn standard…read more One drawback - parking has a fee. Just didn't expect that in a fairly residential area, although close to downtown.