Generally love Marriott, but didn't get the set up of this one. Not sure if it was just the room we…read morestayed in or all, but if you have water view rooms, why block one of the beds with the bathroom? If two separate guests only one gets water view. Oh, and the breakfast was a little lacking. Besides that I would recommend.

Stayed at dozens of Marriott properties for work and family over the years and have honestly never…read morebeen this dissatisfied. The location and views from the gulf facing room are good. The overall experience, not so much. Not that the property could do anything about it, but the first two nights the wall-neighbors locked their dog in the bathroom at night. Yip. Yip. Yip. The next night some others close by enjoyed a long session of some quite pungent weed on their balcony. This is our fourth night here and housekeeping has not been to the room once. The linens have not been touched, nor have the floors or bathroom. Last night I had to call down for a soap refill. Tonight I just called down for bath towels and to have the room swept (again, fourth night in an almost $600/night Marriott beach hotel, zero housekeeping so far) and they brought towels. I asked if someone could sweep for us, and they looked at me like I was asking them to solve an astrophysics problem. "Please just bring me a broom..." seemed to work. We come to Navarre annually. We have stayed here before and have recommended this property to friends. This is definitely the last time we will stay and moving forward we will warn friends rather than recommend this property.

I had a great time here. Was here on holiday recently with my wife, and we loved it. Clean rooms…read moreand staff that really takes care of things. Josh at the front desk was our first impression, and he was excellent and helpful. Ms. Sally managed to get us a ground floor room before we checked in, and Ms. Mary was very helpful with suggestions for local cuisine. The pool was fantastic, the BBQ was awesome for a nice meal when we did not want to go out, and the resident kitties Mona and Delilah are the resident mousers (don't worry they are fed 3 times a day and are living a good life). Will definitely be coming back to this place when we return.

Mostly pleasant stay. The breakfast is great with plenty of options, though only 4 tables to sit…read more The pool is right by the water with a great view. There are a lot of outlets in the rooms. Toilet was very low, but facilities all worked well. The comp soap, lotion and shampoo/conditioner smell amazing and made my hair feel so smooth! I wanted more of it. Parking is free. The only off-putting aspect was since the doors are external, the wind made the doors rattle all night long and our room was by the elevator which creates a tunnel effect for the wind. We also saw the hall light from outside, even with our shades closed. If back in the area we will try again and hope to get a better assigned room.

10/10. Everything was awesome! That pool! Huge. That balcony. Huge. Condo. Clean & updated.read more

Perfect location steps to the beach. Great amenities & the largest pool on the island!read more

If you're looking for a comfortable, clean, nice place to stay. DO NOT GO HERE. Rooms are humid and…read moredamp and smell like weed. There is visible mold on the lampshades, dead bugs on the floor yuck! And the manager wouldn't give us a new room or a refund.

During my stay, I encountered several issues with my room. The deadbolt did not work, and some of…read morethe electrical outlets were broken. When I first called the front desk to report the problems, I was told it wasn't their responsibility and the call was ended, which I found both surprising and unprofessional. About an hour later, I called again and spoke with another staff member who was polite and apologetic. She assured me that maintenance would come by and that I could be moved to another room if needed, but no one ever followed up. On the positive side, the room did have good air conditioning, functioning lights, and a working TV. However, given the lack of responsiveness to maintenance and security concerns, I would recommend spending a little more--about $25 extra per night--for a better experience elsewhere.

This camping resort is wonderful! I am in a tent and my campsite has electricity, a large raised…read moresand spot for my tent, a picnic table, a fire ring and is close to the pool and bathrooms. The resort is very clean and the staff and other campers are very friendly and welcoming. There is a great pool and hot tub, an ice cream shop, a mini store, a fishing pier and the Santa Rosa Sound beach. The resort is quiet at night and is very close to groceries and restaurants. I am so glad I found this great place for my birthday weekend trip!

I rarely leave negative reviews, but this experience was incredibly disappointing…read more I reserved a specific campsite many months in advance for my birthday. Before arriving, I even received an email confirming that exact site. When I checked in, I was told they had given my reserved site to someone else and moved me to a different spot. The whole reason I booked so far in advance was to secure that particular location, so this completely defeated the purpose of planning ahead. What made the situation even worse was how it was handled. The manager never apologized or acknowledged the mistake. Instead, I was met with an attitude that made it seem like my frustration wasn't justified. A sincere apology and some accountability would have gone a long way. To "make it right," they offered a 20% discount, which honestly felt insulting given that they failed to honor a confirmed reservation on a special occasion. It wasn't about the money--it was about keeping their commitment and treating customers with respect when they make a mistake. Unfortunately, what should have been a memorable birthday started with disappointment because of the park's poor reservation management and lack of customer service. I hope they improve their processes and, more importantly, learn how to take responsibility when they let their guests down.

Booked a long weekend here and had a lovely time! A 2 bed unit on a high floor in tower 2 was a…read moregreat location with good proximity to the lifestyle center and main pool. Both restaurants have food that exceeded my expectations, (pizza/flatbreads, pot stickers and sweet potato fries were fam faves,) though breakfast offerings are slim, so we ended up off property both mornings. Grounds are very well kept and everyone is very friendly! Starbucks in the market was a great perk. We came labor day weekend so the kids and family programming was over for the summer, but the Aqua water thing in the bay entertained the kiddo for a good bit of an afternoon one day. it's a bit of a racket, standing at the shore or wading in to keep an eye on kiddo works... for a bit, but much needed shade requires renting a chair/umbrella set up on the bay for like 50$ (on top of the 50 you paid for kiddo to play), or retreating to the pool for an included chair/umbrella set up and bar/food service, but limited visibility if any of the kid. It would have been more palatable as a 100$ kid plays/parents get shade combo package even (I know it costs the same. Just feels less sneaky) bar/food service on the bay would have added addl enjoyment too but we made the best of it and then hung by the pool a bit longer. Check in and out is easy, parking wasn't a hassle, in unit laundry was great to have and we are talking about planning another visit.

I stayed in tower 4 in the Portofino Resort and had a lovely time. Our unit was gorgeous, squeaky…read moreclean, and had everything we needed. The beach was a short walk away, and as the kids had just gone back to school, it was sparsely populated and peaceful. Beach chairs were $60 per set of 2, per day. The main pool got a little crowded, but wasn't too bad. I was still able to find a vacant chair. The service around the pool was great and the food was pretty good too, as far as pool food goes. The flatbread pizza was tasty, as was the caprese salad. Each building has its own smaller pool, but we chose to just go to the main pool so that we could take advantage of the bar and food service. There is a sundries shop that serves Starbucks coffee, there is a spa, and there are a couple of restaurants. The spa was booked, so I recommend making your reservation before you arrive or as soon as.

This condominium complex exhibits excellent management and maintenance. Throughout our…read moreuninterrupted week-long stay, I observed a diligent team of three to four individuals consistently tending to the grounds. Their prompt response to a sizable sinkhole near the entrance was commendable, as they promptly cordoned off the area and swiftly arranged for the replacement of underground pipes responsible for the leak and subsequent formation of the sinkhole. The meticulous upkeep of the grass, impeccable cleanliness of the pool area, and well-maintained outdoor restroom facilities further attest to their commitment to maintaining high standards. Additionally, the presence of amenities such as a basketball court and tennis courts adds to the appeal of this complex. While our stay was limited to one week, it is worth noting that residents of this condominium bear a substantial monthly Homeowners' Association (HOA) fee of $710, which amounts to an annual sum of $8,520. Admittedly, this may appear to be a considerable expense. However, it is essential to consider that the units within this complex, featuring two bedrooms and two bathrooms, are valued at $750,000 each and are consistently rented out for weekly rates ranging from $4,000 to $5,000. Given the continuous occupancy and the need for ongoing maintenance, it becomes evident that the expenses incurred are necessary to ensure the property's seamless operation. During our stay, there was a temporary disruption as one of the three elevators experienced a malfunction. However, it is worth mentioning that the issue was promptly addressed and resolved by the end of the day, reflecting the management's commitment to maintaining a functional environment for residents and guests alike. It is important to differentiate between negative reviews pertaining to individual units and the vacation rental companies or individual owners responsible for leasing them, as these reviews do not accurately reflect the overall quality of the condominium complex itself. The management solely oversees the maintenance and upkeep of the shared facilities, including the pool, tennis court, outdoor areas, parking lot, gates, and other communal spaces, rather than the individual units. In conclusion, this condominium complex exemplifies efficient management and impeccable maintenance. The dedication of the staff to the upkeep of the property and the provision of desirable amenities contribute to its overall appeal. While some expenses may seem high, they are justified considering the value and demand for the units. It is important to recognize that negative reviews attributed to specific units are unrelated to the management's efforts in maintaining the complex's shared areas and are that of the individual owners (personal owner or some vacation rental company that owns the unit). [Review #693] (17th Review of 2023)

we've rented different condos at navarre towers because we love the quiet beach there. many like…read more502 are dark and furniture is old and uncomfortable. 505 was okay but the balcony had two nasty drenched rugs and dirty patio furniture. the Air conditioner had a problem making a loud noise ( management and owner were aware) and we had to deal with it. i will be careful where i rent at Navarre Towers and never 505 or any condo under Southern Vacations again.

**BEWARE** As of Oct 22, 2018, Construction going on currently at Emerald Surf, Navarre Beach…read moreFlorida. There will be no sleeping in, and no napping. You will hear hammering, drilling and or jackhammering all during the day. Our rental agency Southern Vacation Rentals did not advertise this or notify us of this at time of booking. Our vacation is ruined because of it. We wanted to help anyone else, and let them know what is going on, prior to booking at Emerald Surf.

I'll start off with the positives, because of course nothing is completely all bad. It was a great…read morelocation, the pool was nice, and the views were impeccable. However, they are incredibly strict and rude when it comes to the disabled. The family we were invited to stay with usually rents a house and last minute had to get this place instead and My partner and I were under the impression we could bring our pet and obviously my service dog is supposed to accompany where I need him to go with me. They hit us with a $300 fine when they learned we had the dogs and when I tried to explain our situation and assert that my dog is a Service dog they asked for further paperwork. When I sent them my documentation they essentially called it fake and refused to take off the $150 charge for him. I have no problem paying the $150 for my other dog because it was a simple misunderstanding from the beginning. But their complete intolerance and disregard of is honestly sickening. I wouldn't even consider a place like this who treats disabled people as they do. My next step is having my lawyer send them a letter and if they persist then legal action will be taken. I will update this review as I learn more. They have been ignoring us for over a week now.

This condo was recently completely remodeled and is lovely. The beds are comfy; the pillows soft,…read moreand the kitchen is well equipped. We have stayed in Vacasa properties several times so I know their policies are uniform at all properties. But seriously, not providing ANY kitchen necessities is inconvenient at best and damn irritating at worst. For a 3 day stay, they really do expect guests to buy salt, pepper, cooking spray, dishwasher detergent and COFFEE FILTERS! Need foil, an SOS pad, detergent for more than one load (and fabric softener)? Go buy some! As in other rentals, every cabinet is full of WAY too many dishes (30 tumblers and glasses in this unit that sleeps 6!) but no space is vacant for the guests' groceries! I will say, one maintanance issue with our unit was addressed promptly and resolved. I've also observed guests get better attention if they rent more costly rentals.

I travel extensively, both personally and for work, and without a doubt, this has been the worst…read moretravel experience of my life. If you're planning a trip to Navarre Beach, do yourself a favor and avoid all properties managed by Vacasa LLC. From the moment we arrived until the day we left, we encountered nothing but problems. To start, the condo had a coded entry door followed by two keyed entries. Despite being provided with a code, we were never given a key. We initially entered the condo using the code, but when one of the keyed doors accidentally shut, we were locked out. What followed was a nightmare of incompetence. We called and messaged every contact number provided, only to be met with disbelief and rudeness. Several representatives outright denied the existence of a keyed door, and I was hung up on multiple times. Finally, after nearly two hours of waiting, I reached a representative named Cedric who, thankfully, took our situation seriously and promised to send someone with a key. During this time, my family and I were forced to wait outside in the humid Florida weather for almost two hours. This trip was meant to celebrate my daughter's 16th birthday, but instead, we spent hours outside, watching her birthday cake melt into a sticky mess. When the manager, Leslie, finally arrived, she showed no urgency whatsoever. Accompanied by two friends, she casually walked up to the second floor, unlocked the door, and left without a single word of apology or acknowledgment. The lack of urgency and basic human decency was astounding. What if a child had been trapped inside, or worse, on the balcony? The property's indifferent response to this safety hazard is inexcusable. Our plans for a birthday dinner were completely ruined, with no accountability from the property. Unfortunately, this was just the beginning of our troubles. Once inside, the property itself was riddled with issues. The refrigerator door wouldn't stay closed, forcing us to prop it shut constantly. All small kitchen appliances were dirty, or in poor shape. The furniture was stained and old. The kitchen table is leaning causing items to simply slide off on the floor. One of the bathtubs didn't drain properly, making it almost unusable as it took 20 minutes to drain after a shower. The cleanliness of the condo was subpar, dishes in the cabinets and drawers were dirty, there was a urine stain on one of the beds,and none of the bathrooms were clean. There was hair and grime in the showers requiring us to clean the entire space before we could relax. Moreover, the building's elevator had an inspection that was over a year out of date--a serious safety concern that I have documented and will be reporting to the fire department. During our stay, we also witnessed people engaging in explicit activities on a balcony, yet security seemed more concerned about policing my children getting out of the pool on time. Despite alerting security, nothing was done about the inappropriate behavior. To add insult to injury, after checking out on time and returning all wristbands as required, I was charged an additional $313. When I contacted the company to dispute this charge, they falsely claimed that we checked out an hour and a half late and left trash in the unit. This is an outright lie. I have Life360 screenshots proving when we left, and we were never informed that we needed to take out the trash, although all major trash was removed. I am now disputing these fraudulent charges with my bank and will be reporting this property to the appropriate authorities for the out-of-date elevator inspection. This entire experience has been nothing short of a nightmare. If you value your time, money, and sanity, steer clear of all properties owned by Vacasa LLC in Navarre Beach.