Worst contractor we have ever dealt with. Promised all and…read moredelivers nothing. See pics of our driveway in which a crack occurred in 6 months and is still not fixed. Left broken concrete in our driveway for 5 days and running. Smooth talker with NO delivery! Awful!

I can't say enough good things about this company and the work they do! They re-did my driveway and…read moregarage and FAR exceeded my expectations. They are hard working, and when it comes to cost they are very reasonable. Do not look any further, these are your guys if you want a concrete job done RIGHT! -Katie

We had a fence installed that looks great--high quality, visually appealing, and completed quickly…read more The installation team was accommodating when they realized they didn't initially have the correct materials and made an extra trip to get what was needed. Unfortunately, the customer service experience overshadowed the quality of the work. Our original quote needed adjustment because the fence placement was off-center from the house. We reviewed a drawing and agreed to updates, but a revised invoice was never provided. When the crew arrived, they were unaware of the changes. After receiving the invoice, I reached out requesting a breakdown of the additional charges, as it wasn't clear--but never received a response. The company later claimed they had emailed multiple times, but there is no record of those messages--only unrelated marketing emails. The situation escalated when the owner showed up unannounced and repeatedly knocked on our door while we were both working from home on important calls. When we attempted to pay, every option included additional fees, including ACH. At this point, the fence itself looks great, but the communication, billing clarity, and overall customer service made the process far more stressful than it should have been. Unfortunately, not worth the effort or continued frustration.

I have contacted Dustin several times over the years and each time he has been quick to respond and…read morequick to get to the job! He is professional, friendly and very knowledgeable. He answers all my questions fully! He offers great pricing as well compared to others I have contacted. I will continue to use him for my fencing needs!

TLDR: I wish I had never used Premier Roofing. Nate lied to get my business and communication was…read morepathetic. We bought a home in July 2025 with some known roofing issues. Nate came out to give us a quote, and quickly expanded the scope of what they would "need" to do. The quote was separated into two sections, as per conversation with Nate: (1) need to do before winter to stop leaking and limit damage already incurred, and (2) improvements that we could make in the spring. We agreed to part #1 in October, to include work on the flashing around our chimney, the single most important piece of the work required. Over a month went by and I heard nothing until the third time I reached out for an update, at which point I was assured the work had been done - no photos, no notice they were on my property, the only evidence that they'd been on my property was pieces of scaffolding they left behind in my yard. In January, on my first trip to the home since work had been "done", I was able to see very obviously from the ground the work had not been completed as described. I emailed with photo evidence of internal water damage and flashing clearly protruding, completely unconnected to the chimney. I did not hear back for over a month. When they finally got back to me, they claimed the flashing - the single most important part of the work that I was repeatedly assured would be part of the work completed - was not, in fact, included the $4,000 bill. They provided (finally) photos of other work that had been done. After multiple days of back and forth, I was offered $200 off to apparently make up for being lied to and the internal damage done to my house for them not doing the work they swore up and down they'd do before the winter set in. Thanks for nothing, you clowns.

When we first started the process of making some updates to the front of our home with vertical…read moresiding and covering posts, the process was easy and fairly efficient. We worked with Dana who during this part was great. The workers who came to do the actual work were great and worked so hard. They worked on a Saturday. There was some challenges in communicating about finishing the project. The screen door was left untouched. We were told that Premier would be in touch and they were the next week. We were told that they were unsure why the door was not put on. Dana came out and asked for payment which we honored however in hindsight we should have asked to wait to pay the balanced as the work was not completed. We wonder if we had done this if Premier might have worked harder to complete our project!? We received the run around for weeks. Someone came out to put the new door on and found the door missing parts and a part broken. Then it was several more weeks before it was finished all and all from the last day of work until it was completed on 1/9/25. It was nearly eight weeks to complete the project. We were not fully informed of the final time someone came out. Still then it was discovered that there was more work to be done. Again, the quality of work was great. The communication and taking full responsibility was very much lacking. We asked for a new door as that was what we paid for and were given a response about if a part was missing on a car we would not recieve a new car. However, we paid for the new door. Patti D

Appreciated the sales team and quote process. They were on time, attentive, and said they could…read moredeliver for a price that was pretty attractive. So, we booked it. I think the team that was sent out had every intention of getting the job done well. And, skills wise they seemed pretty competent. But, there were timeline issues that delayed things, and there was a supervisor who introduced himself at the start of the job - but seemed absent after that. I had to make a few corrections to the build as it was happening because it didn't seem like everyone on the team knew the plan. I will add that Nieko was attentive. When I couldn't get the supervisor on the job I did reach out and share some concerns with Nieko and he made sure they were taken care of. In the end, we are happy with the fence - and that's the litmus test in my book. It simply seemed like there were some organizational and leadership things that were being worked out. Would I hire them again - yep. However, I would probably work hard to make sure Nieko was involved as much as possible.

Our very unique project was no obstacle for their creativity on how to get it completed their…read morecustomer service and follow through were exceptional

Steve came out to assess water intrusion after another company had blocked in 3 well windows. The…read moreother company declined to remove the wells, or waterproof the exterior. All 3 leaked and flooded our basement after heavy rains. Gold Star dug out the wells, reserved & replaced the gravel, sand, soil, & bark, and used tar & rubber to waterproof the exterior. We had another couple heavy rains, and it kept the water out. This was not an easy job, in confined space, but they were pleasant throughout the job. I am very impressed. Recommend!

Steve came by, gave me a reasonable quote and we scheduled a time to do the repair. He did a great…read morejob of explaining the work, completed the project on budget and left the area around the foundation clean. It's been two years and no water in the basement. I highly recommend Gold Star.