Got some lotto scratchers and some mini cigars. I went on the recommendation of the very helpful…read morelady and it was awesome! My husband loved them and he would definitely get them again. Will be back!

I've been going here for years. The staff is pleasant and helpful. They have a fine collection of…read morequality cigars and the prices are very reasonable

They're Good am a…read moresatisfied customer but it's a 4 stars for the koi product. The thing lasted maybe 10 puffs but Tabacco Crush saved the day. Did not hesitate to exchange product 1 time only. So that's why I'll stay loyal through 2023 Thank You !

WARNING: Selling Counterfeit/Fake Vapes & Refusing AccountabilityDo NOT buy disposable vapes or…read morehardware from this shop. I purchased a device here that immediately tasted off and chemical. When I checked the official manufacturer's scratch-off authentication serial number on the brand's verified website, it flagged the device as an absolute counterfeit/clone.When I went back into the shop to calmly show them the failed official verification screen and ask for my cash back, the employee refused the refund, claimed they "didn't know anything," and tried to take the counterfeit device out of my hands to hide the physical proof. I have the entire interaction recorded on video.Selling unregulated, unverified counterfeit nicotine products is illegal and a massive health hazard to the Norco community. Check your security codes at the counter before you hand them your money, or better yet, avoid this shop entirely. Unprofessional and dangerous! I filed a multiple state & city claims against this owner ! Hopefully the health department will be able to shut down this business . The $22 I paid it's will cost you a thousand dollars penalty to the city & federal state ! Good luck Criminal

Jim's review is spot on. I found the person working there to be dishonest…read more I stopped by to pick up 2 cigars, and he told me that since it was my first time at the store, I could get an extra one for free. I asked for his recommendation and he showed me a Davidoff that was more expensive than the two cigars I chose. When I was about to ring them up, he said "Now you can get another cigar because when you buy 3, the 4th one is free." I reminded him that I only came for 2 cigars. He said "okay, I'll give you a discount on these 3." Not what I agreed to initially, but okay. He then proceeded to ring me up and it was $50 for 3 cigars, one of which was marked as on sale for 50% off. I decided not to argue because I had to get to an appointment, but I felt swindled and taken for a fool. You might have squeezed an extra $20 out of me this time, but there won't be a next time. Other notes -- stuffy inside with no a/c and a loud parrot that startled me every time it squawked.

Visited this place to pick up a couple of Cuban Cigars before I head to LA. Since I've already…read moresmoked different brands, I wanted to try the ones he had on the jars, this particular one Called Cuban choco-late wasn't bad at all! The owner was friendly and he even unlocked the private outdoor lounge for me so I can relax and smoke my cigar! Definitely somewhere I wanna go to smoke privately and relax!

Everything always goes well at house of vape best customer service ever I love stopping by looking…read moreforward to when vanilla cupcake is back

Shai and Isaiah were super helpful. They have good pricing. The place is nice and clean. Would…read morerecommend.

New management sucks!! Went to get a nectar collector, guy sold us pieces separately!!! Making a 15…read moredollar piece 30 dollars!! Not to mention it broke after one use! Terrible new management guy is rude. Do not come here if you want good product

My boyfriend loved this place and recommended it to all of his friends and I got my vape supplies…read morethere too when I'm with him....but today you lost a very enthusiastic and loyal customer!!! He bought a (pretty expensive) product...He got it home and was really excited to show me and use it...but it NEVER worked, NOT ONCE!!! So we tried to troubleshoot and charge it and we read and re-read the directions, but no luck. So fine, he was bummed but ok these things happen. Probably a manufacturer error and we'd go back the very next day when we woke up WITH the receipt and they'd surely refund his money or at the very least exchange the product since it was no fault of his own, right?? Nope. He was turned away with a very expensive elaborate piece of trash basically...and they lost a good customer and all of his friends and acquaintances will be told about this horrible customer service and mega bummer for my poor boyfriend

Everything was great about the store, but most importantly, I was really impressed with one of the…read moreworkers. She was really personable and super helpful and very knowledgeable and passionate.

I had recently paid 300 for a new product. Sadly it was defective. I was worried about the the…read morereturn and what was going to happen. With great customer service Somar helped me out. He gave me a stress free conversation and guaranteed the problem will be fix. I love great customer service and this place has it. Thank you

Nice selection of spirits at good pricing. Very friendly staff. I always find what I need and a few…read moresurprises.

Their selection is amazing and can I just say how much the staff makes this place even better!!…read moreSuper friendly, welcoming and very helpful. Would highly recommend.

HAHAHA FUNNIEST EXPERIENCE EVER! Manager said he doesn't charge a credit card fee but justified…read moreprices change depending on cash or credit HAHAHA SO FUNNY Also the guy must be drunk behind the counter because his voice is slurred and he is very bad at customer service. He even refused to touch my hand when I handed him the cash! What a joke! He responded with "I don't touch men" IT WAS LITERALLY LIKE I WAS IN THE TWILIGHT ZONE! Also wear a face mask when you enter as the body odor through the store is ROUGH! Pungent may I add .... Good prices on JUUL cigarettes and vapes and I bought a watermelon geek bar which worked very well as advertised. All in all the products are well priced but customer service is a solid ZERO

I've been going to LINCOLN SMOKE SHOP (on Lincoln/ Second St) for a while now. It's my only go to…read moreplace because the owner is really nice, it is conveniently next to the fwy, the prices are better than the others and it's open late.

Place is lit up at night making it very easy on my eyes …read more Service at its worst is 100% over anyone & it's something you'll have to experience for yourself. The only reason o didn't give them a 5.5 on the rictar, Prices - but inflation on rent Is something I haven't experienced in retail. KEEP IT LOCAL

The guy will lie to you and sell u pens that crack you will not get your money back and no exchange…read morepossible ! This place is a fraud ! Don't go !

So happy I came here! A friend told me about this spot awhile back and when I lost one of my…read morefavorite pieces I decided to find one I liked here and this place did not disappoint. So many options to choose from it took me awhile to to pick. The people here are very friendly and the chick who helped me out was awesome. They not only had allot to choose from but also different price ranges so there's something for everyone. I love my pink diamond glass bong! And "BONUS!" They give you store credit points when you buy here so I'm definitely going back to use mine to get another awesome item soon.

FUCK THIS SMOKE SHOP AND SAVE YOUR MONEY. Came in multiple time to buy from them, bought a torch…read moreand shit gave out within two days. Brought it back with the receipt (like I was told incase something happened, which it did) and showed them the butane gas tank wasn't holding it.. they hit me with i used cheap butane and there's no exchange. WORST CUSTOMER SERVICE, I get your running a business but sell shit that works. @ SMOKED OUT GLASS SHOP: 7201 Arlington Ave, Ste E, Riverside, CA 92503 -They fixed issue right way, earning my business.