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Houston Methodist

5.0 (1 review)

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2 years ago

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(7 reviews)

I am very disappointed in my experience with Dr. Yelin. Communication throughout my care was poor…read moreand inconsistent, which left me feeling unsupported and unclear about my treatment. More concerning was that my ability to receive care appeared to be influenced by my husband's account status rather than my individual medical needs. This raised serious concerns about professionalism and patient-centered care. Additionally, the billing practices were excessive and unexpected. Appointments routinely exceeded $550, and I was charged at a rate of approximately $175-350 per hour for every minute of time spent, similar to an attorney's billing structure. Because there is no support staff, any time spent outside of scheduled appointments--regardless of how brief--was also billed by the minute. This was not clearly communicated upfront and felt unreasonable given the already high cost per visit. Patients deserve transparent communication, ethical decision-making, and care based on medical need rather than financial considerations. Unfortunately, that was not my experience, and I cannot recommend this practice.

I have been under Dr. Yelin's care for 7 years and could not be happier with her individualized…read morecare or her approach to ensuring I am the healthiest and happiest woman I can be. I appreciate Dr. Yelin's directness as well as how informed she is. I applaud her for her charging as it makes it clear that she values her own time as well as the time of the patients that have later appointments. I saw two other doctors in Houston specializing in women's hormones before finding Dr. Yelin. I feel far healthier and more balanced under Dr. Yelin's care than those prior two. I love that she allows visits by video conference after the initial visit and is very clear on what I am to do based on her analysis of my blood work. Thank you, Dr. Yelin!

Memorial Hermann Surgery Center The Woodlands

Memorial Hermann Surgery Center The Woodlands

(52 reviews)

Had a colonoscopy this month. I love the staff's dedication to the comfort of their patients…read more They all had very positive attitudes and were attentive to my needs. Intake was on time and their prep was quick. They were attuned to the stress of this procedure. My team were Carrie, Ping, and Edgardo. There's nothing more I could have asked for to make a better experience. Thank you memorial Hermann for once again hiring great staff!

Going to the hospital is already stressful enough. For some anyway. And for us that was the case…read more We were here to visit a patient who was admitted via an emergency visit. So, it was unexpected. We were there around 7 or 8 and had just come in and saw two other family members sitting outside of the room. (They patient was still getting situated inside) so we were trying to gather information about the situation as we waited. I took note of a bag at the opposite end of the bench but thought nothing of it. We kept chatting while we waited to go in the room. Then out of nowhere a woman, a nurse, comes in, masked up, and draped a towel over her bag and walks away. Now. I'm only writing this as a review because I truly feel like this is microaggression. Why not just get your bag? Was us discussing our sick family member infecting your bag, in a HOSPITAL where YOU WORK? I mean your bag was cool to be there in the open before my family members were sitting there. With all the hospital germs floating in the air laying on them caressing them depositing on them what they will. And now that there was a few people near your possessions you need to cover them? We were appalled. Astounded.

Express Family Clinic

Express Family Clinic

(61 reviews)

Although "Express" is in the name, the clinic has been quite slow in providing diagnostic…read morefollow-up. My husband initially went in on Monday at 9:30 AM experiencing intense pain early in the morning. There were no lines when I arrived, the office was clean, and the staff were polite and professional. During the visit, they drew labs and gave me a referral to have an ultrasound done (which I was able to get done that day at 1pm). I was told that they would call me with the results once everything was reviewed. Wednesday, the clinic contacted us with the lab results, but they had no update regarding the imaging. I then called the imaging center myself and was informed that the ultrasound images had already been sent to the clinic Wednesday afternoon. On Thursday, I went to the imaging center in person to pick up a copy of the results and the CD containing the images. I called the same day (Th) and was told the NP should have the results reviewed by Friday. When I followed up today(Friday), I was told that it may not be reviewed until Monday. While I'm grateful my husband's pain has mostly subsided and is feeling almost back to normal, the delay in reviewing the imaging results feels unnecessary and frustrating. Especially considering the imaging center had already sent the results several days ago. Overall, my initial visit was positive in terms of the cleanliness of the office and the friendliness of the staff and cost of the visit. After calling they are more annoyed and don't seem to care that patients are left with no answers. The delay in communicating diagnostic results and providing follow-up information has been disappointing and has left me waiting longer than expected for answers. This is my second time going here for labs and imaging (first time with my son) and I didn't experience this type of delay so hopefully this isn't what usually happens.

Our 4th time here. Twice in 1 week for family virus. Everyone here from Reception to RN is very…read morenice and efficient. No appointments, but you can call ahead to see what the wait time is. If you don't have insurance and you're looking for a cash pay clinic, I definitely recommend this place.

Houston Methodist - medcenters - Updated May 2026

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