This is my first renovation and the experience was horrible. Little to no communication between foreman and workers. Rarely seen foreman. Vanity I purchased was broken while removing from box by workers, and foreman asked for my credit card number to re-order. Worker fell through ceiling in different part of house, owners not notified, and when questioned why told it happens all the time. Carpet cut too short, left gap between tile and carpet was told the worker did his best and given many excuses why carpet could not be tucked (before cutting). Large transition strip applied, door would not close, came to trim my door as resolution. $1500 to paint entire small bathroom, door and trim painted twice color never matched correctly, told that's the closest they can get to color. Backsplash cracked, again no notification to owners, took off $350 to replace (I did not want company back in my home). Per contract can pick out certain fixtures for bathroom, picked what I wanted to be told it's not in store pick something else, for it to sit in garage for two weeks. In the end, I was told they had been accomadating to me, when most issues were due to their employees. read more