Jerome Washington was absolutely delightful to work with! He jumped on my project and kept at it…read moreuntil we found the perfect property. He was available, responsive, and just super nice to work with. I would recommend him all day long!

This company is amazing. They contacted me immediately after I messaged them and that set the…read morepattern for the rapid service I received all along the way. I appreciated being listened to, and my needs being quickly perceived and matched with likely apartments. Copious information was provided to assist my research. The process of making contacts was facilitated throughout. And I have ended up with the perfect apartment! My experience was awesome.

I stopped by to tour the apartments and had a great experience. Rudy took the time to thoroughly…read moreexplain everything and walked me through all the details of the unit. He was knowledgeable, patient, and made sure all my questions were answered. I truly appreciated the professionalism and excellent customer service

Been at Broadstone EADO for a little under a year, and I feel an update is necessary…read more Maintenance has clearly stepped up. Requests are being handled on time and the work itself has been thorough. Increased security overnight is where the change really stands out. It's the safest this place has felt in a while. Beyond that, the overall feel of the community has shifted in a good direction. Common areas are well-kept, communication from the office is consistent, and it's clear residents' well-being is a top priority these days. Credit goes to the new community director, Kayla, and the entire staff, who have set a different tone since stepping into the role. The improvements speak for themselves.

Love this place! Love the view! Love they have security officers at the gates! Wonderful management…read morestaff!!

Stay far away from this company. They are simply not in it to win it. They are unmotivated…read more I found this company on Yelp and filled out a questionnaire on what I was looking for in an apartment. Then, I got an auto reply by someone named "Melanie". I tried responding back via text and calling but I don't think she is a real person because she simply would never respond back. So, I kept calling the main number and her number several times. I also sent texts to "Melanie". They simply would not pickup the phone or answer my messages. I am in the process of relocating from Chicago to Houston. So, I decided to give an apartment finding company a chance. In Chicago, there are a ton of these services. They actually will pick up the phone on the first ring and meet with you within days (usually the same day). This company not so much. I did end up finding an apartment on my own. It was tough but I did it with no help what so ever.

Could not be more impressed with Fredell. Without her I would have been in a huge mess. I arrived…read morein Houston on Sunday night and realized I had booked a bunch of 1-stars off of apartment.com Started to panic as I realized I had no idea where the value in the city was. Called Fredell at 8 pm on a Sunday and she answered immediately, got a feel for my situation and started setting up bookings with quality apartments - that night. Next day was easy, she told me where to go and lined up the appointments and even thought about lunch. I was able to find my apartment in less than 24 hours and it's all because of her. Could not speak more highly of Fredell and the work she did. 11/10 would highly recommend and would repeat.

Angelica really was my life saver, she did so much work to help me find the right place…read more She went so far beyond just asking two to three questions and sending me a list and then call me endlessly to see if I had moved and did I put her name on the guest card. This being my typically experience with a locator. Angelica actually found out all the little details I needed to know in order to make my decision. If the Apartment complex management teams were as motivated as she was to ensure a pleasant experience this could have been a totally awesome experience. If you are clear with your expectations and needs Angelica can find the right fit for you, she knows the properties well. She not only earned her Commission, if I could give her a medal I would.

The service seems great but I had communication issues with my representative within 24 hours. From…read morethe Yelp reviews / about and their website i thought this was going to be a personalized apartment search where an agent would call me but it's not. I was disappointed in how the situation was handled and in my communication with my representative. I believe this is helpful and if you get the right agent it will work for you but sadly that was not my experience.

I'm so happy I had Kevin Collier help me find a brilliant apartment in Houston. He made the process…read morefun and effortless! Kevin has a ton of knowledge and answered every question I had!! He even asked an old client about his experience at a property I was considering. Kevin called every property I was interested to get information before I toured them with him about rent and square footage on their units in my price range. He took notes on all the properties he called and gave them to me so I would not feel overwhelmed with details. This allowed me to fully concentrate on what I thought about each property in order to decide if it was a right fit for me. You will be so glad you got Kevin's help!!! I would happily enlist his help again anytime I am considering moving or recommend him to anyone else!!!

ULR seems to come highly praised however my personal experience has been quite annoying. I asked an…read moreagent over two years ago to help me look for an apartment within a specific price range. Once I no longer needed his service (I found my own place), he continued to spam my E-mail account with invitations to rental/homebuying events to promote his business. I had to ask him a few times with a call to the office to request this to stop. It started with LinkedIn, and then through other similar social media mediums, then E-mail. Finally the office took care of it and I had to take the extra step to block him. Then, two years later, another agent who connected with me through LinkedIn as well began to do the same practice. In no way did I ever ask to opt-in to any of these invitations. That means I'm on another distribution list that I never agreed to. She is sending Evites--without any opt-out buttons. I had to contact ULR again, and another agent profusely apologized to me. I'm not into this spamming marketing practice because quite honestly, it cheapens a business and creates a desperate image. Do some of these agents like getting cold calls from random numbers themselves and pressured into something they don't need? I don't think any of us do! So it would imply that with common sense, you shouldn't do what you don't enjoy yourself, to people who aren't clearly requesting your service. The agent who helped me get myself removed from a distribution list (again) says that she doesn't practice those methods herself and aren't exemplary of ULR as a whole, but no one seems to be encouraging or reminding other agents to stop the SPAM method. I never experience this when I contact an agent through HAR. Bottom line: I get it, it works once on a blue moon, but if you're about branding yourself as a high quality agent, this spam stuff is not a lot of people's cup of tea. Try this instead, reach out to a potential client directly and ask if they're currently interested in renting/buying or would like to remain in touch in the future if neither are currently an option. Don't force me into your impersonal mass distribution list against my will. Here's the Federal Trade Commmissin FAQ on SPAM stating you must include information on how to opt-out of receiving future E-mail and honor opt-out requests immediately: https://www.ftc.gov/news-events/blogs/business-blog/2015/08/candid-answers-can-spam-questions

Ty was crucial for our apartment search. My wife and I are from out of town and the advice he gave…read moreabout value and neighborhoods in Houston was invaluable. I learned a ton just talking to him on the phone about what prices would be based on and immediately felt like I had a better handle on the market. The lists he sends are detailed and easy to parse, regarding apartment size and availability. I tried using another similar service in Houston and it was hands off and the list of places was not nearly as thorough. I highly recommend using Ty.

I texted him & he gave me fraudulent prices just so happens on a place I moved from when inquiring…read moreon rental properties. Stay away from this person

After calling this community home for the past four years, I can honestly say moving out was…read morebittersweet. It's not often you find a place that checks all the boxes, but this one truly does. One thing that always stood out to me was the consistency of the management team. Even as staff changed over the years, the level of service never dropped. I especially want to recognize Gina, Kandice, and Zee--they each brought such positive, welcoming energy that made everyday interactions feel personal, not transactional. No matter the issue, they were always approachable, professional, and genuinely kind. The community itself always felt clean, well-maintained, and had a polished, upscale feel. The rooftop was one of my favorite spots, the kind of place where you can unwind after a long day or just take in the atmosphere and reset. Another major plus is the location. You're right in the middle of everything--shopping, great restaurants, nightlife, and entertainment are all just minutes away. It made life incredibly convenient and enjoyable. That said, because it's such a sought after and lively area, weekends can be a bit more active. A small trade off for being in such a prime location in my opinion but something to keep in mind. All in all, looking back, this wasn't just an apartment for me it truly felt like home. If you're considering moving here, know that it's more than just a place to live; you're choosing a community that truly delivers on comfort, service, and location. I'd make the same choice all over again without hesitation.

I've toured these apartments several times before signing my lease simply because the…read moreleasing/office staff prior was not favorable. Now; however, the ladies that operate the Azure property TODAY - Zee; Kandice, and the property manager are amazing! They truly are so accommodating and helpful. They are always eager to assist the residents in any way they can. I'm happy I chose to move forward with signing a lease at Azure. The leasing and management staff are always engaging with the residents, hosting events , and keeping the property maintained.