1. Houston Apartment Hunter

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Houston, TX

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Houston Apartment Hunter

5.0 (2 reviews)
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I love SmartCity Apartment Locator! I had the most wonderful help from this team, especially from…read moreTori! She's very patient and kind . She was able to help me navigate finding a home I love!If you're looking for some help, this is the way to go. Nowhere else! To Tori, thank you so much for dedicating your time to helping me. To the team, thank you for collaborating to help others!

10/10 EXPERIENCE... ABOVE & BEYOND!…read more I had an absolutely AMAZING experience working with Courtney Roberson at Smart City Apartment Locating! The service requested, quality, and value truly went above and beyond. From the start, Courtney took the time to understand my budget and exactly what I was looking for, and she delivered BIG by helping me find the perfect high-rise apartment. She was professional, responsive, knowledgeable, and genuinely invested in making sure I found the right place. The entire process was smooth, stress-free, and actually exciting because of how much care and effort she put into every step. Smart City is a fantastic company to work with, and Courtney is a total standout! And let me just say the services they offer once you find the right spot? Let's just call that a very nice surprise you'll have to experience for yourself once you get locked in with this company! Definitely worth it. If you're apartment hunting and want top-tier service with real results, Courtney Roberson is the one. Highly, highly recommend!

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I had the previlege to have Jan Masters to assist me with finding the right apartment for my…read moredaughter. I must say that she went above and beyond my expectations. She really takes pride in what she does. I am from Louisiana and i wanted to make sure that my daughter was in a very safe area. My daughter is my precious jewel and my pride and joy! Well Jan main concern also was for the safety of my daughter aswell, and she made sure to be very honest about any area that i may have inquired about. If she felt that it wasn't safe she did not hesitate to tell me. She said that she feels responsible for each student that she assist with finding an apartment and when making her decisions on what apartments to show, she makes that decision as if it were her child. I am very satisfy with the apartment an the area that she found for my daughter, and my mind is at ease at night knowing that i do not have to worry about my daughters safety. Not to mention the fact that the people at broadwater apartment that she introduce me to, are very caring just like Jan. Jan made sure to check up on us after our trip to Texas and had someone to contact us on finding an electric company, insurance, etc. She bascially covered every area that i would have had to find on my own. Jan made me feel like a family member of hers, and comfortable enough to where if i have any problems or concerns, i know that i could reach out to her, and she would still assist me in any way that she could. Jan Masters is AWESOME!!! Felicia Gooden LaPlace, La.

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The Fairmont Museum District is a comfortable place to live. The location is easily the best…read morepart--being able to walk to the museums or run over to H-E-B makes life a lot simpler. The apartments themselves are well-maintained with great finishes, and the amenities, like the pools and gym, are actually worth using. Plus, the staff and maintenance crew are always on top of things and easy to work with. It's a solid, well-run community and definitely worth a look if you're moving to the area!

Summary: Unprofessional team, Unreliable scheduling and Zero follow-up…read more Stay away if you don't want to be treated poorly or have your time wasted. We scheduled a tour for 4:00 p.m. on Saturday, 14 June and was genuinely excited about making Fairmont Museum District our next home. Five minutes before the appointment, the leasing rep called to say an earlier visitor had arrived late (30 mins late) and asked us to wait "about 15 minutes" in the lobby. We agreed and arrived promptly. Unfortunately, after waiting until 4:15 p.m.--with no sign of the rep and no response to our call--I had to leave. The representative called back roughly at 4:30 p.m. with an apology, but by then our afternoon plans were disrupted and the opportunity to see the community was gone. I emailed management that evening to explain what happened and to give them a chance to address the issue. More than a week later, I have received no reply whatsoever. The combination of: -poor appointment prioritization (on-time visitors were bumped for someone who was 30 minutes late), -lack of real-time updates while I waited, and -complete radio silence after I submitted a detailed complaint speaks volumes about the property's customer service. If this is how prospective residents are treated, I can only imagine how existing tenants fare when something goes wrong. I ended up looking elsewhere. Disappointing experience all around.

Houston Apartment Hunter - apartments - Updated November 2026

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