The process of moving to Texas from California could have been stressful and time consuming. Ty made my moving experience fun and stress-free. He pays attention to your apartment wants/needs and provides you with more than enough options. I appreciate his honesty regarding safe areas around Houston, as this was quite important to me. I used his services again when I moved a second time within the Houston area and he was just as efficient and helpful as the first time. I have happily referred others to Ty for apartment locator services and I will continue to do so! read more

Moving from out of state, I wasn't familiar with the Houston area, but Ty provided a comprehensive list of recommended properties that matched my needs. Thanks to his guidance, I found a place I absolutely love--in a great location, too. I highly recommend his services to anyone looking for a new home in Houston! read more

Huge thanks to Ty for helping us find our perfect first place! We've been loving it and have really settled in. It's in a fantastic location, super convenient for both my and my fiance's work. Ty made the whole process smooth and stress-free, couldn't have done this without you! read more

I was lucky enough to meet Stephanie MoDavis when visiting an apartment. She asked us what we were looking for, provided us with recommendations and made initial calls to the apartments to smooth everything over. She was able to follow up with the realtors... things that became too overwhelming for me. She was responsive to our needs and timeline. Very grateful to have met her. I highly recommend her. Very sweet and discreet. read more

Ty was not only helpful in finding me and my young daughter an apartment, but he saw me thru the entire process. I definitely recommend Ty for your apt/home search! read more

Ty was very efficient and informative throughout the whole process. He works hard to make sure he can find the best apartment with the most reasonable rent in a safe neighborhood for his clients. This is my first apartment in Houston and it would have been harder to navigate through all of my choices without Ty's help. He also gives his clients a rebate, which not many new realtors will do. When I decide to get another place, I will be sure to contact Ty again. read more

*** TY IS SIMPLY THE BEST *** I was able to secure a Houston lease without leaving my residence in Oakland CA. For FREE! After a thorough phone interview, Ty began a stream of emails with listings that met my needs. Literally within days I had found a great apartment. Oh and BTW - His extensive knowledge of the area he serves, helped steer me away from some potential trouble spots. Thanks Ty. -Andy read more

I used Apartment World to find my current residence. Ty Counts was AWESOME! He is super responsive, friendly, helpful, and most importantly very knowledgeable. He was able to find us lots of apartments with the exact things we wanted all within our discussed budget too. We were able to find what we wanted pretty quickly and move in quickly too. All the places we visited seemed to know Ty well and all spoke positively about him. This just added more comfort to the situation, as it showed he had longstanding positive relationships with several apartments. All services are free to us, so why not take give him a quick call and let him do the work! Ty went above and beyond with some things we had in place, and even followed up a year later to check in on me! HE IS GREAT! read more

10/10 would always recommend Ty to any and everyone I ever meet who is looking for an apartment that you can actually afford he is honest and trust worthy and will actually make sure you find a home for you and your family read more

Ty gives great and very individualized results to help with your apartment search. Given his experience, he is very knowledgeable about trends related to housing prices, styles, the greater Houston area, and he makes sure you are aware of all these things too. He has his system down to a T which makes working with him that much easier. Thanks Ty! read more

I needed an apartment due to a recent job transfer. As usual, I looked to yelp for recommendations for an apartment locator service. I called Ty at Apartment World and explained what I needed in terms of size, location, and amenities. When I tell you he was able to find exactly what I needed the same day, I'm not exaggerating! Ty is PHENOMENAL!!! I highly recommend him to anyone in the market for real estate. If I could add another star I would, because Ty truly exceeded my expectations. read more

After fifteen years in the same place I finally had to move and the prospect of finding a new place that would meet my needs was daunting to say the least. After going over a number of different locators I was impressed by the consistent number of 5-star reviews for Ty Counts with Apartment World. He did NOT disappoint and he had such a warm, approachable, and witty style about him. What I expected to be a stressful process ended up being one of the most fun experiences ever! I cannot recommend him highly enough. I am 110% satisfied with the new apartment complex I signed with and I probably wouldn't have found them on my own. Thank you, Ty!! read more

I knew I wanted to move to Texas from out of state and I was looking into different places to see which would be the most appropriate fit for my family. There were so many more places than I ever thought there would be. It became overwhelming and in the some moments I even thought about reaching out to realtors or other services to get some help. I read some reviews and someone had mentioned Ty Counts from Apartment World. I ended up filling out the application, thinking really nothing of it and continuing my search for an apartment in Texas. Ty actually texted me and we got on a call where we talked about what my picks were, what was I looking for, and time frame. It was a super friendly conversation and he definitely got sassy at times. The conversation was enjoyable and I left that call having a better idea that it was a good thing to reach out to him (my first pick was in a seedy area, and me not being from the area, was nice to know). He ended up sending me a list of potential areas I'd be interested in, keeping in mind my budget and safety concerns. He also provided a map of the area where he thought would be the best bet and safe. My family and I went through the list and settled on like top 12 places. Then we got applying to places and let Ty know. While we were approved for the first place (seedy one) we decided against it based off the neighborhood map Ty had provided and I didnt like how they nearly took a month to confirm things. Plus their rates changes, but the website wasnt updated? The second place we applied we did get accepted but not for their Essential Housing Program rate, which would put us over budget so we chose not to go with them. The third place we applied to we were also accepted but they told us they would not have our unit ready and wanted us to take another unit that was more expensive. This was frustrating and I had communicated to Ty. He had recommended we send CMRRR letter to them to demand our deposit back as these individuals were unable to promise us our unit. Unfortunately we didnt get our money back from that place but ultimately we did decide to go with our current place. Ty did let us know that this place has a way better management! I highly recommend reaching out to Ty if youre in the process of applying to several places in the Houston area. It was so reassuring to have someone who had in depth knowledge of the area. Ty was extremely candid and communicative, very wiling to people and to help you find a place. Wen we finally signed all the necessary paperwork and such he cheered for us as well (he actually sent a video of him dancing, he has some moves for sure). He's a great guy. Plus, if you do end up finding a place, you could get a rebate offer which is pretty neat! read more

Don't waste your time with this company, they are a SCAM !! They advertise apartments with prices that are not. I sent a request and I received an email, so I called them and answered me Tirey Counts after a while and knowing who 'am was, he started asking me questions and I told him that I was only interested in the apartment that they were promoting at the price they advertised and what What he did was hang up the phone, I thought he had cut off but he no longer answered me which indicates that they are not only a scam, they are opportunists trying to gamble and you will only waste your time. I think that Property owners (landlords) should be more careful to What companies worked, I would never make a deal with a umprofesional idiot liar. read more

Ty made finding an apartment quick and easy. I'd recommend him to all of my friends and family!

Ty helped me tremendously with finding an apartment in the area I wanted, even as the rental market became more hostile than ever before. Faced with one bedrooms costing upwards of $1400, Ty was able to find me clean, affordable housing in many areas including the Beltway, Stafford, & Rosenberg. He also sent me a crime map & helped me understand better the ins & outs of housing laws. He sent personal emails to the apartments that he compiled for me to see if they had available units. Truly, Ty chooses excellence in his work, & because of that, I was able to find a place I really like. A good reminder is that Ty (or any apartment locator) does not set rent prices & is merely searching FOR you. This seems to be a misconception among some negative reviews. The locating service is free &, unfortunately, actually obtaining housing is not. Ty is helpful, kind, & also sent a rebate check once I lived at my apartment for a bit. I definitely recommend utilizing his real estate savvy. read more

Ty has helped me find apartments, buy a house, and sell a house. In each case, he was amazing, going above and beyond, providing extensive info and data to help me make the right decisions. He's an expert in real estate, extremely knowledgeable about all the areas of Houston, as well as funny and cool to work with. I give him my highest recommendation and will absolutely work with him again on any real estate business. Thank you, Ty! read more

I love working with Ty. He is so helpful, kind, and just fun to talk to. He always goes the extra mile, even when he doesn't have to. Ty has an integrity that is hard to find these days. If you're looking for an apartment, Ty and his team will be your guide. Houston's apartment market is so overwhelming, you must have help to find the right place for the right price. read more

Mr. Ty Counts is such a great advisor when looking into apartments. He is super helpful and informative. If you ever need help, he's your guy! read more

I have nothing but great things to say about Ty and Apartment World. He helped facilitate my move from NJ to Houston and provided comic relief during a stressful search process. He will give you his brutally honest opinion and match you with nothing but the best. You are being saved to the friends side of my contact list, Ty! Thank you read more

We absolutely loved working with Ty to find the perfect apartment. Not only is he incredibly detail oriented and very informative, but he is also warm and friendly. He also works very hard to find everything you are looking for in an apartment. We just moved from Los Angles and Ty found us an apartment with a gas stove, in a great location, perfect size and the price point we wanted. We couldn't have made such a seamless move without him. read more

1000/10 recommend using Ty to help locate your new home/apartment! I was so overwhelmed trying to find a nice, safe and affordable apartment moving to Houston for the first time. After one phone call with Ty, I gave him my preferences, location preference, and budget and he sent me a full list of apartments in the area that matched my criteria, with a map, and so much helpful info!! I was able to find my new home (that I am LOVING so far) from this list. It saved me soooo much time and stress not having to call around and search for hours online on my own and having no idea where to start. Give him a call!! read more

Ty was crucial for our apartment search. My wife and I are from out of town and the advice he gave about value and neighborhoods in Houston was invaluable. I learned a ton just talking to him on the phone about what prices would be based on and immediately felt like I had a better handle on the market. The lists he sends are detailed and easy to parse, regarding apartment size and availability. I tried using another similar service in Houston and it was hands off and the list of places was not nearly as thorough. I highly recommend using Ty. read more

Ty assisted me in locating apartments in Stafford/Sugar land and other areas I had mentioned to him. From the get go, he went above and beyond and sent me a listing very quickly and when a particular apartment did not respond, he faxed them on my behalf. I would recommend his professionalism and quick turn around time. read more

Ty was very professional and responsive. My husband and I needed a place quick and Ty provided a full list of apartments in our budget. Our situation was very unique since we were looking for a short term lease. Ty was able to accommodate our need with the individual apartment complex. read more

Ty is ABSOLUTELY the best locator in Houston. I first met him in 2011, when I was moving from Los Angeles to Houston. I had everything setup with management at the new apartment to make the move in as smooth as possible. At the last minute, there was a "hiccup" with my move in. Stressing out, I called Ty to tell him what I was told. He immediately called the apartment manager and got things squared away fast! He called me back later and let me know not to worry and have a good move in. :) Ty is a really great guy who really cares about his clients. I recommend to everyone I know in and moving to Houston. I've moved up north to DFW, but if I ever move back, he'll be my first call for sure. read more

Apartment World was a miracle service for me and my roommate. Looking in a new area was difficult and budget was a major concern. Ty at Apartment World was awesome at loading us with information, resources and some great tools along the way that we will definitely utilize in the future. I think we had an advantage bc we began looking early and had some points of interest. Fair warning; I was very overwhelmed my the amount of resources sent to us initially via email but Ty was always available by phone and very responsive to our questions and concern when we finally narrowed down our choices. Cheers! read more

Wow. Ty is truly a game-changer in the complicated journey of apartment hunting. He's incredibly knowledgeable, funny, and refreshingly honest. I felt like I could trust him and that he was attentive to my search requirements. I would recommend Ty to anyone looking for an apartment or even a house. Amazing service! read more

I went from not having a clue to signing a lease in 36 hours with Ty's help. He assessed my needs and gave advise on what areas would be best for me. He knows the area well and was instrumental in helping me narrow down my option. And best of all, the service was free to me. Searching for an apartment sucks because they so many options. Don't do it by yourself. Contact Ty. He'll very responsive and will call or email you with an hour or less. read more

Ty has helped me find 4 apartments in the Houston area, and has made the experiences smooth and easy. He is also very knowledgeable on the housing market, and is always available to provide excellent advice based on your current situation. I highly recommend Ty for any of your apartment/house hunting needs! read more

Firstly, this review is long overdue!! Better late than never, right? So where do I begin with Ty Counts and his firm, Apartment World?!?! My husband and I needed to relocate back home to the Greater Houston area around March 2018. We happen to be in MI at the time and so the challenge of finding the time to get to Houston before the move was a feat! We randomly searched for a locator and Ty popped up! From day ONE, Ty held our hand every step of the way and broke the science down to us when looking to get the best bang for our buck! Dude knows his stuff!!! You hear me!! Alongside being a guru at what he does, he was patient and made himself available at the drop of a dime!!! Might I also add that he is honest, trustworthy and he is incredibly hilarious!!!! We even reached back out to him for advice when renegotiating our lease, and yet again he case through like a BOSS with nuggets of wisdom!!! We will be looking move once again, and you already know who I'll be calling when the time comes! Ty and Apartment World... THANK YOU!!! read more

After living in many cities around the world, I have a pretty skeptical view of the Houston lifestyle. In nearly a microsecond, Ty had us sorted and situated in what is easily the best place I have ever lived. As an Austinite, I can only say it is a near miracle that Ty was able to find us a place in what is practically the last apartment in Houston that is just perfect. Oh and his mandarin is embarrassingly good. My wife now points to Ty as proof that gringos can speak Chinese well. Thanks for that. In all seriousness, I will make a point of recommending him to ANYONE that is headed to Houston. Thank you for solving our problems! read more

Ty was amazing. Could not have been a better experience working with him. The entire process was smooth, quick, and hassle-free. I highly recommend him if you're looking for an apartment or house anywhere throughout the Houston area, he has an incredible knowledge of the city. I definitely plan on using Ty again next time. read more

I relocated from NYC to Houston 3 months ago and was feeling very overwhelmed when trying to search for an apartment site unseen!!! After reading the reviews I decided to give Ty a try and he was awesome, and just as promised I just received the rebate check in the mail!! He pays you when he gets paid from the apartment complex, so be patient!! I am already considering moving to another apartment complex in the next year and will definitely be contacting him!!! read more

We were introduced to Ty Counts at Apartment Stop (= Apartment World) when we were in process of deciding on moving to Houston from Amarillo. Having lived in Houston twenty years ago, we had some idea of possible locations but no concept of rental rates, neighborhood trends or current amenities. Ty was a godsend furnishing extensive listings of availabilities and rates as well as current information on each neighborhood. Using Ty's information, we were able to narrow our search and negotiate an attractive lease at a great apartment. The entire process took two days. Ty is easy to work with: knowledgeable and accessible but did not interfere with or intrude on our decision making process. Our questions were quickly answered. Ty did everything he said he would do and was paid by our new apartment - quite a deal. I anticipate using Ty's services when it is time to renegotiate our lease. read more

I REALLY enjoyed working with Ty! He made my apartment search as painless as possible and I felt he had my best interest in mind the whole time. Ty is also very attentive and great at communication! I will be recommending Ty's services to all my friends looking for apartments! BONUS: Ty is so FUNNY!!! read more

I was introduced to Ty through a good friend and I had to move within 5 days from my previous apartment. I called him and told him about my situation and he had a list was sent to me within 4 hours. This included all my preferences (Cost, Community etc. ). He also suggested a few apartments from those (No not because he was getting a better rebate, infact he was getting lesser than the rest) which narrowed my search and finally landed up with a great apartment within 3 days. He has a "Ty Quality formula" ( You should listen to it - totally worth it, and I do not want to give it away) and a community map which will give you all the information about the future community/apartments you wish to move into (includes the list of Crimes, Threats, Recreation, Pro's Con's etc and even a graphical representation of Sex offenders). All this is free with a X% of rebate which you will receive. If you are looking for quality, professional experience Ty is your man. I would seek his help any day and have recommended him to many of my friends. read more

Ty, I expect to know by tomorrow if I've been approved for the apartment at the Esplanade. Of course, there should be no problems since I have good credit, make more than enough money, have great rental history, have no criminal record, and mentioned your name on the application! I'm not sure how the average Houstonian responds to the idea of having an apartment broker (is that the right term) help them find their new home, but coming from New York City, it's normal and you were anything but normal! Cora (my partner) and I both agree that you did an exceedingly great job helping us, demonstrating patience, guiding us selflessly into a place you though fit out desires regardless of it's impact on your pocketbook (or wallet?) and we are more than grateful for your help! Please feel free to share our testimony as you see fit. And keep up the great work! Best regards, Angela and Cora read more

Ty was awesome! I have usually just looked at apartments online myself, or used the apartments recommended to me by my company. However, when I was looking online I decided to sign up for a locator service in Houston. Ty called and was very helpful from the first contact. As I was out of state and moving within the next month I did not have time to check out the apartments. Ty helped walk me through the pluses and minuses of each area, each apartment, and we decided on one. I have lived in this apartment for the last almost 2 months and it has been excellent. After talking with a few others that moved here around the same time I did, working at the same office, I have to say that my experience was better and more thorough than any of theirs with the best result as well! Thank you Ty for all of your help and I would highly recommend anyone else use him as well. read more

Ty is absolutely wonderful to work with. It's like having a friend on the "inside" that is working for you. He really cares about his clients as well as the community and neighborhoods they live in. You can tell that he works very hard to find the best place for his clients to live. read more