Just picked up our happy boy from his 5 day stay at Bliss Pet Resort and Spa and I am so pleased…read morewith them. Ollie has been in for grooming before and we have had great results- they are easy and convenient with scheduling and work with me to get the cut we want. So we decided to try them for boarding as well- they were so helpful and welcoming at check-in, they took time to answer all my questions and never made me feel like any were silly (He's our baby after all!). After talking to the staff for a bit I felt confident that they truly cared about the animals staying there and he wasn't just a number. They even have cameras we could tune in to and see what the dogs were up to. Ollie was bathed and groomed at the end of his stay, and they called to let me know as soon as he was ready. When I picked him up they were telling me all about his stay, how he adjusted, etc... I really love how they care about the dogs, it shows!

Unfortunately, I would not recommend this facility…read more Our experience started with a scheduled pet visit prior to boarding our dogs for eight days. The receptionist told us to arrive at 7:00 a.m. on Saturday, even though the facility does not open until 8:00 a.m. There also seemed to be confusion about the fact that my boyfriend and I use two separate veterinarians for our two dogs. We were then told that paperwork had been sent to us via text for us to sign, but I never received it. When we arrived, the technician who finally answered the door said he would get everything figured out and that we could sign the paperwork when we picked up the dogs after their visit. Unfortunately, what followed was a great deal of confusion and chaos surrounding the paperwork, ultimately resulting in us having to pick up our dogs before the scheduled visit was over. While it was frustrating, I am actually thankful this happened before we left our dogs there for an eight-day boarding stay. If things were this disorganized before boarding even began, I would not feel comfortable trusting them with our dogs for an extended stay. Communication and organization are extremely important when you're entrusting someone with your pets, and unfortunately, this experience did not give us confidence in either.

This place cares so much for the dogs. I can't even begin to say how much I love the staff. If…read moreyou are looking for a caring, loving place to take good care of you four legged family member. Well this is the place to do that for sure. I have been coming here for over 15 years now and 6 dogs have come here. I can't tell you how much I trust them because. Well I can I leave my best friend here and now everything will be amazing when I come back to collect him. Below is a pic of Luca after he has had a da of fun.

I have a young pup with never ending energy and I needed a place that had flexible pickup/drop off…read moretimes and possibly open on a weekend for Daycare. I did some research and found this place, so I decided to give it a try. IM SO GLAD I DID! From the 1st day, as soon as he got into the car he was snoozing in the backseat. It was such a miracle. At other daycare facilities I have taken him to, he would still have energy at the end of the day, and it would take a bit for him to finally settle once he got home. But here at Top Paw, he sleeps through the whole night! I take him to work with me and even the staff has commented about how calm and sleepy he is after Daycare. I also love that they are so flexible with their times. Somedays I have to be at work before 4pm so I need to grab him before I go in, and they are open from 7a-7p Mon-Fri and I can drop off/pick up anytime during those hours. And they even have daycare on the weekends which is soooo helpful for when I work weekend shifts. The staff is also very welcoming and friendly. They always promise to get him nice and tired and they deliver on it. I have been recommending Top Paw to all of my fellow pup parents when they ask where I take him. Thanks to them for always taking care of my boy!

We went in to see how the new ownership was. Excellent customer service. Our babies had zero…read moreanxiety. They have a puppy gate after you come in so nobody accidentally breaks free! When we picked them up one was in a kennel the other was just hanging out with the owner! They came home smelling fresh and clean and happy as could be! Prices are crazy reasonable! Everywhere we went was charging almost double what we paid here. Bring your babies and leave your worries behind.

I tried to get my 2 1/2 year old Toy Poodle into Petco but they were booked for two weeks. This…read morewas Nahla's first time at Furry Friends. The lady that answered the phone was super nice. I informed them that she didn't like her face to be touched and her feet and I knew she would be a challenge for them. Other groomers gave up on Nahla and left her face half cut before. When I went back to pick her up, she looked AMAZING. I couldn't believe how successful they were. Her cut was a classic Toy Poodle cut as requested. I also wanted her feet cut down and they did such a great job with her. I know she wasn't the easiest client but hopefully that changes over time. Special thanks to the groomer (wish I could tip more) for all your patience and care for a difficult new client. Support your local small business.

Headline: poor ownership. When we started with Metro a year plus ago, the front desk person was…read moregood but the groomer at that time was not. There seemed to be awareness and a far better groomer was in place by early this year. But the front desk personnel... seemed always a new person and that became a real challenge. Experienced a few surprises when it came to final price vs original quote. Our observation is the new hires were not trained well prior to being on the floor and working with customers. Inaccurate price quotes, several booking mistakes, etc. After navigating a challenging phone call with yet another new person to simply book an appointment, I received a voice message from the owner stating they would no longer take us as customers. She cited behavior from that morning (I called around 4pm) and she stated she hadn't viewed the camera footage...?!? Again I had simply called and neither me nor my spouse had stepped foot in there in the prior 30 days. The owner invited a call back which I took her up on within 15 minutes of her phone call. She didn't answer, I left a message and she never bothered to return my call. Please see photo of the owner's voicemail transcript. My take: employees are likely treated similarly hence the constant churn and turnover. Beware!

I'm excited to be a part of this amazing company,yes their new to Plano. We have 2 more locations…read morein Fort Worth area with stellar reviews. I will be grooming from Saturday through Tuesday with over 10 years experience. I can't wait to meet you and your pups.

Zeke absolutely loves going to daycare here! He's excited when we arrive and comes home happy and…read morepleasantly worn out from his day. The staff is friendly and attentive, and I feel very comfortable knowing he's in good hands while he's there. It's been a really positive experience for both Zeke and us, and I wouldn't hesitate to recommend them to anyone looking for a caring and dependable dog daycare.

Digg Pet Resort has been such a great find for us. Birdie goes for daycare and boarding, and I…read moretruly never hesitate when dropping her off. They run a very thoughtful program with temperament evaluations, well managed playgroups, and built in rest time so the dogs can reset. It feels calm, structured, and safe. Birdie is always excited to go and comes home tired and happy. I also really appreciate the option to add a bath before pickup after boarding. We've tried other places nearby, and this is the one we trust.

This was a great experience. I actually called and they were able to take my dog the same day. Btw…read morethis was a friday and according to the man on the phone friday is a busy day for them. But it didn't matter he was nice over the phone and I was able to drop my dog off at 3pm and she was a mess my poor baby. They had her looking like a brand new dog in about 2 hours. The service was awesome and I definitely recommend them. My dog got the bath and full groom and I added filing her nails

Most importantly is How your doge enjoys there day at the Puppy Spa. Leopold starts getting…read moreexcited as soon as we pull up to the door. A+

I have been using Shadow & Marty's for years - and when I moved I made sure to have them take care…read moreof my next house. They are always amazing, do a great job and really love dogs. They let me know if they see anything and are helpful. Great family run business.

I have been using Shadow and Marty's Pet Care for a couple months. They are cleaning up the yard…read moreeach week and they do a great job. Dedi is so friendly and the dogs look forward to seeing her (and getting the treats she leaves them). I would trust Dedi to watch my dogs, walk them and to come in my house.

First time here, and as a new resident we found that the services were great. More importantly our…read moresenior fur babies did not come home stressed or nervous. It was a wonderful experience. Business felt very comfortable when we walked in and Lisa was very friendly . Price was very reasonable for two larger dogs