Mike is a great guy, has always came through for me throughout the years, his prices are fair, his…read moreintegrity is great, case workmanship is definitely a master plumber,, I recommend this plumber to everyone,..

Quick response, nice knowledge people. The negative reviews look like they come from people with…read moreunrealistic expectations that don't know what the going rate is for plumbing problems. I had leak into my basement from upstairs bathroom. They fixed large drain that ran outside, had to remove toilet. Reasonable price in my opinion for a rather big job.

Please do not use this company If your plumbing is older,…read morethey take advantage of that. We paid 470 for stem replacement in our shower knobs as they were not shutting off He repaired it and then said there's no warranty on his work after the fact! Well, the knobs wouldn't turn off after only 3 uses I called back, all I got was Nick re reading the receipt, over talking me, then accusing me of over talking him! Wow, horrible customer service

Jim is Straightforward, helpful, easy to work with, responsive, and has reasonable fees.read more

Jim at Iron Dog was extremely professional, punctual, knowledgeable and the pricing is very…read morereasonable. In the process of selling one home, I needed work done to pass the die test and found gem online. His bid was the lowest and was able to complete the work right away. We hired Jim again to replace our water service line after moving into our new home. We got several quotes but his quote was reasonable, and he included moving the water heater and internal work to get the plumbing up to code. Again, he and his team were extremely punctual, knowledgeable, and professional, and got the work done quickly. It was a larger job than initially anticipated, but they worked very hard and got it all done in a day. I will use them in the future for any project.

Jimmy has helped us out twice now for plumbing "emergencies". First, he helped us identify and fix…read morea leak after our ceiling fell due to long-term hidden water damage. He was able to fit us into his schedule the same day he came out to evaluate the damage, and quickly and efficiently fixed the problem. The second time we called him was when we were experiencing pooling water in our basement. He came and successfully snaked the sewer when others hadn't been able to in the past, which resolved the pooling water. He also removed our basement toilet and sink that had been partially causing the backups. He's great to work with but is a little challenging to schedule, since he is sometimes unable to give firm dates for when he'll return to do work. For our second repair he came out to assess damage on a Friday then said he could come back Monday or Tuesday, and showed up Tuesday. So, he's definitely reliable, but maybe not the best choice if you need work completed immediately and at a specific time. And he definitely is pretty pricy. However, we'll likely continue to use him for all our non-urgent plumbing needs since he gets the job done.

Gave me a time from 1 to 4 PM. rang my doorbell which has a camera waited less than 30 seconds and…read moreleft. Had both my wife's phone number and mine and could've called but I guess the 30 sec wait was way too much for them.

The most honest plumber ever. I had a water leak in one of the second floor bathrooms that…read moreflooded the living room. I call Orlando Plumbing which is a local firm to get a estimate. He checked the bathrooms and after a few minutes told us it was a tub fitting that was loose. $65 and that was it. He tightened it and in 30 minutes gone. We used him again after a couple of estimates on installing two gas lines. Roto Rooter was $500 and Orlanda was $350. I used him again for a water line to a new sink and again the best service and price was excellent. He does everthing. Very professional. Doug S Gibsonia PA

lots of calls to get them here, then sloppy, careless, incomplete work. when errors are pointed out…read moreto them, it's always "it'll be ok." they aren't bad as people, but they are definitely uninspired as plumbers.

Gary was recommended by my HVAC man and I am so glad I called him. He's extremely helpful, a master…read moreplumber with many years experience and has installed quite a few gas logs, which is what I needed. After looking over my home he found the easiest and most cost effective way to run the gas line to the fireplace was outside. The job was done perfectly, Gary explained everything in terms I could understand. I couldn't be more pleased and will be calling him when it's time for our new bathroom sink to be installed.

They answered their phones, called back and addressed what we needed done asap. Everything was…read moreefficient and friendly. I would recommend this company and use them again.

When the plumber came to look at the problems we were having he said they would be in touch with a…read morequote for the work. I had a conversation with him about the shower and tub fixtures. We have polished brass fixtures, shower rod and lighting in the bathroom. I told him I understood that brass or gold color is rare now but it would be ok to install something in the gold family, brushed or polished. I even told him that if he couldn't find any gold that I saw them online from from Home Depot or Lowe's and to tell me what was needed and I would order it. Someone called to set up a time to do the work about 2 weeks after the consultation. A quick search for gold or brass tub and shower faucet combo on the Home Depot website brought up 146 results. Knechtel has good reviews and was recommended on a neighborhood Facebook page so not having anything in writing didn't concern me too much. I assumed they were able to get gold and the price of the work would be reasonable. Both of those assumptions turned out to be wrong. I almost told them to wait until I could get gold or brass but we had been without the shower for several weeks and I didn't want to wait. Very unhappy with the price and the chrome fixtures. The shower knob and temperature control seem loose. The work took about 7-8 hours for one plumber, not the same who had come to see the problem.

We called for a gas line removal and capping. I called at 1:22 and left a voicemail. He called me…read moreback at 1:31 asking when we needed service. He was at our house at 1:42. Less than 15 minutes later! I couldn't even believe it. He quickly looked at the pipe, let us know what needed to be done and completed the entire project within 20 minutes. He was super friendly and professional, he let us know if we have any problems or need anything else (we're doing a full kitchen renovation) to let him know. The cost was less than we expected to spend and we couldn't be more happy in the timely manner that this was done. I thought we'd have to wait days for someone to come out! We will absolutely be calling them again if we need anything else.

Not honest. Never finished job. Not a good business to work with. Disappointed how they handled…read morethe project. Very shady. Left a bigger mess then we started with. What a nightmare. I would not recommend these guys to anyone.