Unsafe and terrible when you try to cancel. They refuse to submit the cancellation properly and…read morecontinue to charge even months later after numerous written request to cancel were emailed. Very unprofessional. Would not recommend unless you want to continue being charged long after cancelling membership and get turned into collections for their incompetencies.

Our child has trained with Gracie for the last 2 years, this is my first review for them. I'm…read moreamazed at the quality, dedication, and genuine love of mentoring that each staff member exhibits. These folks really care that things are done right and they have the chops to back up the fact that they can teach. This form of martial art is respectful, an exhausting workout, and will ACTUALLY help my sons when they are met with physical adversity or challenges in real-life situations. No stand-kick-and-shout-loud-in-specific-order in this gym. This is man to man battle to subdue with respect and my 10 year old's confidence has soared. I can't say enough about this place, their ethics, their skill....they are there for the right reasons and will be part of our lives for a LONG time!

Great management , great service and the prices are very reasonable. Thanks to Kirsten, I have…read moreeven more mobility and less pain in my joints after years of working in the construction industry. Thanks Stretch Zone for your support!

I truly hope everyone reads this before going to Stretch Zone in Mandeville, La. I joined…read moreapproximately 2 months ago and was excited to become a part of the business. When I signed my name on the dotted line to have my account deducted for $200 per month which included 2 stretches per week in my mind I was headed towards having my issues taken care of. Well, as you all know life gets in the way and some of these types of appointments are not made but yet life continues to move forward. Fast forward I am owed 11 stretches and decided to call and freeze my account until I can catch up on my stretches that I purchased. Guess what ladies and gentleman... they revoked all 11 of my stretches and also told me that if I wanted to freeze my account they would charge me $10 per month! (LOL) NONE OF THIS WAS EXPLAINED AT MY SIGNING. The employees there are great...!!! Besides the young female who explained none of this to me. If I would have known this, aint no way in HELL I would have joined this organization. I politely canceled my account, lost my stretches and have moved on.

Beautiful superior gym, this place is stellar and epic. It is just huge! The gym is spectacular and…read morebeautiful and I'm thrilled to make the membership today on the promo! The pool is warmer than PAC genesis (as well as both of Franco's pools work) The showers are exquisite with privacy curtains and shampoo and conditioner is provided by the club . Pelican athletic aka genesis only gives foaming antibiotic BS for the members in their showers too so FRANCOS trumping them on multiple levels and it's cheaper here for the year contract also! I love this place so much and I can't wait to be back tomorrow and see what in the gift shop and go for another workout! Thank you so much Amy Gatti and all the other wonderful women who greeted me and even gave me a beautiful purple colored FRANCOS tee shirt. I'm just beyond excited and so grateful to be welcomed at my new club !!!!!

I'd like to make it clear that I've been going to Franco's on and off literally since the day it…read moreopened in the 1980s. I even worked there in college and this is a first-hand review of my experience and my feelings about how the club handles the safety of its' older members, two of whom are my parents. The fact that Franco's got my original review taken down instead of absorbing the feedback and addressing safety concerns shows they care more about their reputation than safety. I stand by my original review... I'd like to reiterate, please enter at your own risk. There are trainers and employees who are not vaxxed and working closely indoors with members in their 60s, 70s, and 80s who could be at risk because of the selfishness and irresponsibility of Franco's, it's staff, and policies. Is there a vaccine mandate in Mandeville? No. Can businesses implement one? Yes. In my opinion, to hide behind the, "no mandate" defense is lazy and puts profits before safety. We were incredibly disappointed and horrified to learn one of the trainers who works with my elderly members including my dad, had Covid and was unvaxxed. How many days do you think this trainer showed up to work as a carrier before testing positive? It's unclear and scary to think about. Of course getting Covid isn't anyone's fault... But to knowingly and willingly go to work in an indoor environment with people who are elderly and choose not to be vaccinated, all with permission of your employer, is dangerous. I don't think it's unfair or unkind to warn people of a potentially unsafe and dangerous environment. I'd like to offer a suggestion - if you are not going to require vaccinations of your staff, I'd recommend only having those trainers who are vaccinated, teach/train members 60+.

Visited the stone creek spa as a mother dgtr date and it was okay. I've had massages at other…read moreplaces and this one I would rate a 3/5. I felt like the spa quarters looked outdated to me but the ambiance of the front desk area to check in and relaxation area was nice. The rooms were extremely cold so that really took away from my overall best experience. I had to wait awhile for my massage bed to be warmed.

My husband and I have been members since January and were able to get a great rate for the new…read moreyear, during a promotion. The staff here is incredinle kind and friendly. My husband is there bearly every day using the facilities, getting personal training or playing tennis with friends. If you are into fitness or recreational sports like tennis, pickle ball or basketball, this is the gym to join. I have always been intimidated by the gym as a self professed specttor, but feel decently comfortable at Stone Creek. I have attended some classes and find some instructors better than others and the class attendance/participation reflects that. My only complaints would be the temperature of the pool (too cold to use as the weather is changing) and their lack of later classes. Trasitioning back to in-person work does not always allow me to make it back in time for a 536pm class, especially as these are right at the time with the most traffic.

I went in two different times to talk ,a try to see about setting up something ,both times the door…read morewas open, but nobody was there. I knocked on the door on the left the back door you can see straight through so I open the back Door an no one standing there. I mean door open in the middle of the day no one there ,two different days. I believe if you want business ,you really need to be in the building to accept business. That's my problem with this establishment.

I love this gym! The trainers are awesome, Felicia Flake, Ronald Trembley and Jason Butler all have…read moredifferent styles of training in fitness and nutrition but you won't be disappointed at all.

I went to D bad to check out there slow pitch Softball batting cages and was pleasantly surprised…read more The facility is state-of-the-art and top-notch. I would recommend it for individual or team training if you're looking to improve your game.

Myself and a few good other Rec coaches of mine who have known each other and coached with each…read moreother for years were one of the first members at Covington location when they opened up in Oct 2023. The staff then were all high school coaches who were great trainers with the players there for private lessons. I can say without a doubt that the staff and changes they have made since then do not represent the sport or community. The staff last year knew its members by first name and showed a genuine interest in coaching these players. it is all kids now who work there and they have raised their prices for everything. Monthly membership fees are higher now as well lessons. T thing is last year they were not known and had much less business and members. Now that word has gotten around and the community knows about them, they raised everything. Today we received a email stating that beginning in August on top of us paying our monthly membership fees, they are going to be charging a $17.50 half hour rental fee for cages. If you use the cages two times a month at that price, that almost your monthly dues. This location has gone from caring about the sport and wanting to help players excel to big corporate making money. Went from a general manager who was very skilled and knowledgeable in the sport at a high level to hiring someone who is all business oriented. No doubt they are going to lose loyal members because of their greedy policies. Whst use to be a great place to bring your players to work on their skills has become nothing more than a Chucky Cheese trying to give the very least for the highest price. Update: Once word got around about them charging its members a fee to use the cages, all of a sudden the following day we received emails stating they are no longer going to charge the members they already have and it only counts with new members. Cheers to everyone who called into them that day and let them know it's not cool or a smart idea to do that to us. Especially the ones who have been members since it first opened. Today I looked to see about scheduling a lesson for my son and was blown away by how much those prices have gone up. Use to cost $35ish for a 40 minute lesson, not it's $50 and $90 for a hour lesson. Unlike the original coaches who ran that place and worked there, there is not a specific coach first baseman to train with. Of course they have someone for pitching and catching lessons but everyone else is a utility player and has I'm sure a good baseball IQ about all the positions but having a left handed actual first base coach was huge,

My kids had so much fun !!! really fun place to go with staff that was fun and welcoming!!!!!read more

A/C has been broken for months and it's hot and muggy in there. No plants to repair it either.read more

Eric is a great trainer and coach. When he trains you, it feels as if you are the only one because…read morehis attention is focused on the client at hand. One great thing about Eric is his extensive background in corrective exercise; this sets apart from other trainers because he went further to gain more knowledge to not only help you get in shape, but he also can help rehabilitate you back to good condition. I would recommend him to anyone. He is worth the price and his knowledge is above the rest.