I've been with Bulverde for a little over a year (been with OTF since 2016) and I enjoy this…read morestudio. The SAs are always very friendly and welcoming. While there's been some changeover in the coaching staff that has made for some smaller attended classes, the new coaches are finding their footing in the OTF way. OTF is the only gym that I have been able to stay consistent with.

I'm back, and honestly, I'm feeling confused…read more After being relocated because my previous studio closed, I was hesitant to continue my membership. However, after attending a few classes, I changed my mind because the atmosphere finally felt like the OrangeTheory experience I know--full classes, great energy, and coaches who were genuinely engaged and passionate about what they do. I left for a month, only to return to a completely empty studio. I then learned that all of the coaches had left. Now I'm back to small classes and an entirely new coaching staff. The few classes I've taken have been enjoyable, but without members filling the room, it's missing the energy and motivation that OrangeTheory is known for. Had I known the full situation before signing up for the promotion, I likely would not have renewed. If this studio ends up closing because of ongoing coaching or membership issues, I will not be relocating again or renewing my membership.

​I am absolutely loving the exercise room, the aerobic classes, and spending time in the hot tub…read moreand pools! Everything has been fantastic so far. ​I'm looking forward to trying out the sauna and steam rooms next, but I haven't quite spotted them yet. Could you please point me in the right direction?

Thank you to John E. and his student trainee Abigail for repeated gentle treatment therapy for…read morearthritic knees to avoid surgery. Facility is clean, and always busy with repeat patients. Great variety of physical therapy treatments and hours to choose for appointments. Thank you for the explanations as well of each.

Best staff and saunas are always spotless! We love our workouts! The app entry 24/7 and ease of use…read moremakes scheduling your workouts easy!

I LOVE HOTWORX!! Just got signed up today with the help from Megan Mitchell the manager and what a…read morepleasure it was working with her! Such a sweet and inviting person and as a bonus she helped me convince my momma to sign up! The whole staff is all smiles and positive vibes I can't wait for my next workout at this location!

Amanda and Mandy were both amazing from the time of booking via telephone till I left here this…read moreevening! Their exemplary customer service is what made me want to take advantage of a special going on. Not only were they super inviting, they were very informative and kind. The vibes they put out is what any owner could only wish for! Top notch, ladies! Thank you! You truly turned my day around.

I love how close this location is! Located off I35 in the Live Oak/Selma area and shares a parking…read morelot with a restaurant, hair salon, and a few other businesses. I don't see staff often as I usually work out in the morning before staffed hours, but when I visit later in the day, staff have been very helpful and polite. 24-hour sauna with infrared technology that really allows you to burn calories and sweat much more than your typical workout. There's a small gym with free weights and a few machines. Different membership prices, but I'd opt for the more expensive option so you can visit any location. A great investment!

I'm extremely disappointed with my experience trying to cancel my HOTWORX membership…read more I initially tried to cancel over the phone but was told I had to physically come into the studio. After making the trip there, I had to wait for a manager because the employee at the front desk apparently couldn't process a cancellation. When the manager finally came out several minutes later, he was chewing food while speaking with me, which I found very unprofessional. The actual cancellation process made the requirement to come in even more frustrating because nothing was done that appeared to require my physical presence. It felt like an unnecessary obstacle to canceling a membership. What bothered me most was being charged two additional months upfront to cancel. It's only the 10th of the month, and I had already paid for this month. I understand having a cancellation policy, but charging two full additional months upfront rather than calculating the notice period from the date of cancellation felt excessive. I've been a member for approximately three years and have literally used the facility once. After paying membership fees for all that time, I expected the cancellation process to at least be simple and professional. Unfortunately, this experience left me with a very negative impression of HOTWORX and how they handle members who choose to cancel.

UPDATE: On Wednesday, 3/4/26, I received a phone call from Lori Ann Garcia-Alvarado, Manager for…read morethe Bandera Rd location. We went over everything that had transpired, since the previous Friday, and she apologized for her massively misinformed staff, regarding the membership agreement, and their lack of compassion. She confirmed that clients have 3 business days to cancel an agreement, and Sunday is not considered as a business day. She cancelled the membership that I erroneously signed up for. What I can say now, is 1) Lori Ann Garcia-Alvarado does in fact care about protecting people and the franchise, 2) She is well informed and compassionate, 3) Don't back down when you know you are being wronged, there are good informed people who will help you, like Lori Ann. I very much appreciate the time she took to call and email me almost immediately after she received my email, rectify the situation, and discuss the wrong doings with her staff. THEY DO NOT CARE ABOUT YOU! On Friday, 02/28/2026, I received a text from HOTWORX with the option to sign up for $1 to activate "your SPRING BODY" and replied $1, to activate my membership. On Saturday, 03/01/2026, I received another text telling me to login and sign the agreement, which I did. As soon as I went into the app, I realized that I erroneously signed up for the wrong location, which is 7010 W Loop 1604 Ste 105, San Antonio, TX 78254 Ph 210-866-9600, and is in a different city than where I live (41 miles away and a 1 hour drive). I had also cancelled a membership with that same location 3 years ago because of the move. As soon as I realized my error, on Saturday 03/01/2026, I immediately called the San Antonio Alamo Ranch location, 210-866-9600, to get help with cancelling the contract that I signed in error just moments earlier. The staff was unavailable when I called, at 3:43 p.m. CST, so I left a voice message explaining the issue, gave my phone # and name, and asked for help in cancelling that location - which I still have not received a return call from. My intention was to join the HOTWORX location near me, which is 2188 TX-46 Suite 108, New Braunfels, TX 78132 Phone 830-310-4424. The Alamo Ranch location in San Antonio has me set up on a plan to use any location, "Sweat Elite" I believe, however, that plan is currently not in by budget which is why I attempted to cancel immediately. I am the caregiver for my elderly father, a Military Veteran who lives with my husband and I, as he has prostate and liver cancer. This is not a sob-story, it is the truth. I thought I had joined my local location, to relieve stress when I am not having to take him to chemo treatments or tend to his medical needs. Now, today, I am more financially and emotionally stressed than I was before Friday. I called the Alamo Ranch location in San Antonio again today, Tuesday 03/03/2026, and while speaking with "Betsy" and the General Manager "Z", I was spoken down to and received a belittling response and absolutely no grace, care, assistance, or understanding with my error and financial concern. The response was cold and belittling "You get no grace and can pay $99 today if you want to cancel."...when I only made the error 3 days ago. I sent this same message to the Alamo Ranch franchise owner via their website and have attempted to contact corporate via email...BEGGING for grace and the assistance that I was seeking since Saturday, when I realized the error that I had made.

Had a great introductory Training session with Brian, who was awesome. Gym is huge and clean…read more Signup was hassle-free. No key fobs as you can use your phone to check in. Online app is easy to use. Love the pool, jacuzzi, and hydro massage chairs. Free membership with Silver Sneakers. What is not to love?

I've been going here for the past week or so and I love it a lot. I've never quite been motivated…read moreto go to the gym consistently except when it has been trufit so when I saw a one near my house opened I gave it a shot again and it is amazing here despite being new. Idk if it's the friendly atmosphere and staff but I feel very safe and comfortable when I workout here! Only complaint is not really any hot water in the showers- other than that it's great!

I try to change my workouts often and HOTWORX delivers. I've played soccer most of my life and…read moreneeded to do more low impact workouts due to health issues and injuries. The sauna workouts are challenging. The schedule is flexible which is great for me as I travel often. If you need a break from the sauna workouts, there's a section with free weights and barbells as well. By far, the 15 minute Hot Thunder is a killer! Some day I will feel like I won against that machine.

Definitely recommend. This is a great workout place to take heated yoga and strength training with…read moreweights. What I loved as a beginner with KB weights, was that I could start off at a lower weight and then with coaching and practice have been able to increase weight as my strength and knowledge has increased.

The Union has super empowering and unique Yoga instructors. Each one of them has taught me…read moresomething deeper about a posture, about how to strengthen my body, mind and soul. They are all so unique and still they have a sacred mission, to help us understand how important it is to challenge ourselves, and they encourage us to grow mentally, physically and emotionally through yoga. I have never felt so amazing and it's because the Union is such a nonjudgmental, safe and peaceful and uplifting place where yogis come together to be kind to ourselves and to bring courage to our practice. It's not a competition. It's aa transformative journey. I am forever grateful to every single one of you. The restrooms are clean, the yoga equipment and area where we practice yoga is ready for us. Be on time. Be present. Be ready to sweat and let go of all your worries.