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    HOTWORX - Plainfield

    2.0 (1 review)
    Closed 11:00 am - 8:00 pm

    Services - HOTWORX - Plainfield

    Group fitness

    Virtual fitness classes

    HOTWORX - Plainfield Photos

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    1 year ago

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    TITLE Boxing Club

    TITLE Boxing Club

    (12 reviews)

    Disorganized & Frustrating Cancellation Process…read more I signed up in May for a $89/month membership after taking a free class. Unfortunately, I never made it back, so I submitted a cancellation request through their app about two months later. That's where everything went downhill. I received a vague one-line email saying my request was "initiated" but needed more information. I replied multiple times asking what was needed--no response. I called, left voicemails, and sent several text messages over the course of months. Still nothing. Meanwhile, I continued to be charged for August and September despite actively trying to cancel. I eventually had to stop payment through my bank. Even after that, I kept reaching out about using the credits I had already paid for. Every time, I was told "Rich will call you back." It took two more months to finally speak with him. Then I was told I only had 30 days post-cancellation to use my credits--something that was never disclosed when I signed up or during my attempts to cancel. Even worse, I was told the only way to use the credits I already paid for was to reactivate my membership and start paying again. To top it off, I found out my account had been sent to collections with no prior notice. This entire experience was frustrating, unprofessional, and completely avoidable with proper communication. Make sure you fully understand their cancellation policies--and get everything in writing--before signing up.

    Krystin was very friendly, helpful, and encouraging. Unfortunately, I only lasted 10 minutes during…read moremy introductory class. I received 2 minutes of one on one instruction about punching combos and then joined the class to be thrown into complicated, intermediate cardio regimens that quickly overwhelmed me. I am a larger girl, I am not in the best shape, nor am I very athletic. If you are like me and you are attempting to get your feet wet in a new fitness option, I don't recommend an intro class at Title Boxing club. There might be other boxing classes that are more beginner friendly and more adept at catering to beginner skill sets. Also, if you don't already own a pair, you will need to buy $10 hand wraps prior to starting class.

    Orangetheory Fitness

    Orangetheory Fitness

    (25 reviews)

    Well, never wrote a yelp review in my life, but felt I needed to today. Have been a member of this…read morelocation for 5+ years and have attend 350+ classes. Being Jewish, I asked a front desk staff if they could put a Menorah up since they were putting a Christmas tree up. The answer immediately was, "I don't think so". I asked her if she would ask Amy-the owner if this was possible. The next day when I came in for my workout, the same front desk person said she asked Amy and the answer was no-without any explanation. I sent Amy three emails over the next several weeks to discuss and she never returned any of them. I hurt my back last month and have not been able to workout. I sent Amy an email asking her if I can talk to get about crediting me for the month I missed. Guess what, she never returned me email ‍. Also, I have tried to call the studio several times over the last few days and no one answers the phone. Very disappointing because I like all the trainers, the workouts, and the people I work out with.

    I really enjoy orange theory, however I had a ridiculous experience with this Naperville location…read more I've been a member at multiple locations at different times for close to 3 years. I always came back because I love the gym and their programs. Here's my full story so that hopefully management flags it and I can get some support because they refused to work with me: Todays January 5th. I joined this year and took advantage of a 3 month promo of returning members $50 for 3 months. I used all 3 months and understood there was a 30 day cancellation policy. I went in specifically more than 30 days in advance to fill out my cancellation form because I joined another program that was more affordable. December 3rd I went in and spoke with a woman who was helpful, and shouldn't be named in this issue, to specifically sign a cancellation form with enough time to respect their policy. She told me that I may as well also fill out a freeze form while I was in there, so that it's covered as well as an option if I changed my mind before cancellation on January 4th. I thought that was fine but was in there communicated obviously that I was cancelling. Why would I come in to freeze it, and also be signing a termination contract? That wouldn't make sense. I called last week twice, only got a voicemail both times, and left messages both times to make sure my cancellation form was processed and that I didn't change my mind. Again, when in there I specifically said I was cancelling and filled out that form, while only filling the extra freeze form so it was available if I changed my mind. This Monday I called for a third time and got a man that seemed somewhat personally upset about me leaving the gym. He said he couldn't find either of my forms and that "he'd just have to take my word for it," but insisted he'd send both forms again electronically and to back date it to when I cancelled in December. He said he'd freeze my account while he discussed this with management so he could find out what to do so I wouldn't be charged January 4th. Obviously implied by the paragraphs above I was charged the full $170 yesterday. Today the 5th I got a call back from Veronica telling me that they would not honor the cancellation form OR freeze form because they were waiting to hear my final "decision" as if I'm still up in the air as a potential client after this length of effort to cancel properly, get told to fill a freeze in case, clarify I'm cancelling, call multiple times to do their job knowing this would happen and leave two voice messages, call again Monday to find out all my stuff was lost and he'd figure it out, then get a call after they got their money saying they'll be honoring neither form. The hell is wrong with this gym and why do I feel like I had to cover myself 5 times over, while doing their job and calling to make sure they did what they said they'd be doing anyway, just to be called a day after they took money anyway? This location scammed me. I have absolutely no idea how anybody cancels a gym membership here. Their final staff members I talked to were extremely firm and dismissive with a black and white "no" you're being charged as if their job was on the line and my payment personally was their money. I asked if there was anybody else I could talk to at all and the woman on the phone said no "she talks to the owner often," and asked if I was allowed to dispute the charge on my end. I'll never join Orange theory again after this handcuffing to swindle less than $200 and staff members acting like they'll live and die by one month of my membership. I was asked to fill out two cancellation forms, the hell.

    VASA Fitness

    VASA Fitness

    (33 reviews)

    We just joined back up after taking a break. We were satisfied when we first joined, and had no…read moreissues when we had to cancel for a bit. Now that we're back, I just want to say we're still very happy here. My husband has the basic plan and I got the one a tier above that so I can sign up for classes, use the pool/sauna/steam room/hot tub and even get a massage or do red light therapy after my workout. We're both happy with what we've signed up for. They've got lots of equipment here, from weights to cardio machines. I haven't done the classes yet, but I'm sure I'll try some Zumba or yoga soon. Just got to get back in shape a bit more first or I'm sure I wouldn't be able to keep up lol. Facilities are clean and well maintained, and all staff members I've interacted with have been kind and friendly. We haven't had any issues.

    I come for the water fitness classes or make use of the pool. The classes are amazing, the…read moreinstructors are wonderful. But the reason for my one star rating is the temperature of the pool, it is never consistent. Most days it is cold other days it is bearable. Another gripe I have is why even offer the basic membership, when I have witnessed and heard first-hand that members with only a basic membership have access to the pool, sauna, and hot tub areas. This location should follow the example of the Romeoville location, where you must scan your membership to gain access to the designated areas.

    CrossFit Lemont

    CrossFit Lemont

    (1 review)

    I came for the Living Social deal, I stayed for the results…read more My sister and I originally signed up at Next Level with the intention of only going until our Living Social deal expired. A couple months later, we're still here, and plan to be for a while. At first, I was going to use CrossFit to supplement my regular gym work outs. Now it's the other way around, because at NLT, you get your workout and then some. I'm not going to lie. I dread pulling into the parking lot every morning and having to look forward to absolute hell for 20-30 minutes, depending on the WOD (workout of the day. Yeah, there are a ton of acronyms you'll soon become well familiar with). It's like they pulled some of these workouts straight out of the Guantanamo Bay handbook. But when you finally clock in at the end of that last rep or run, there's that intense feeling of accomplishment that makes all the pain worth it. NLT is a nice-sized, fully-equipped facility located in a warehouse set in some obscure industrial strip in Lemont. You have all the fun CrossFit toys at your disposal to play with--tractor tires, climbing ropes, squat racks, gymastic rings, etc. The staff is awesome, qualified, and very knowledgeable and will not hesitate to push you harder or school you on proper form or offer words of praise where it's due. We work out at the 9am class with Chris, the owner, who has a background in professional baseball. Real cool guy. The other members make the workouts more bearable as well. You experience a higher level of cameraderie here than at other gyms, because at the end of the WODs, you all accomplished it collectively as a group, even if you may be competing for time or reps. Like I said earlier, I stayed for the results. I already lost a few pounds. I'm starting to see the outline of the six-pack I haven't seen in a couple years, long lost behind a layer of beer and wings. I have much more strength and energy, and my times are improving--I used to trail the pack, now I'm at the middle using standard weights. Don't be discouraged by the intensity of CrossFit--the beauty of NLT is they accommodate all levels of fitness. The core age of the class seems to be 20s and 30s, but there are a good amount of high school kids and middle-aged members as well. Next Level Training will kick your ass. And you will love it.

    HOTWORX - Plainfield - yoga - Updated May 2026

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