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    Hott Mess Hair Studio

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    By appointment only

    Services - Hott Mess Hair Studio

    Haircut

    Hair styling

    Hott Mess Hair Studio Photos

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    8 years ago

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    The SALON by InStyle inside JCPenney

    The SALON by InStyle inside JCPenney

    3.7(3 reviews)
    0.8 mi
    $$

    DO NOT GO HERE unless you're looking for a free cut after they butcher your hair! I can only assume…read morethey get so distracted taking walk-ins while you're in the middle of your scheduled appt that they forget what you originally asked for. They need to change their policy when it comes to taking multiple clients at once! Read to the end... I went the first time for a cut and color with foils. With the help of TWO stylists on a slow day, I did leave very happy. So I returned the second time with a scheduled appt with one of the same stylists for a SIMPLE root touch up, trim and I wanted bangs. After 3 hours; there were still greys everywhere because the stylist wasn't sure how to add the root color to highlighted hair. Then the stylist TRIED to cut bangs 3 TIMES because she wasn't listening to how short I wanted them & kept making them long- I had to go home & cut them MYSELF to get the length I wanted. AND even though I said "trim" the layers she changed them from blunt (which I loved) to blended which I personally hate. So the THIRD time I went I saw the other stylist from my first appt. I was relieved because she did the beautiful blunt layers the first time so I asked her to blunt the layers if she could but KEEP THE LENGTH and "fix up my bangs" (because remember, I had to cut them myself after the 2nd cut) and I wanted darker hair. My appt was at 5 PM. I didn't leave until around 8:30pm- (no foils.) She took AT LEAST 3 other walkins while doing my hair. She then COMPLETELY BUTCHERED the beautiful long hair I had - taking off INCHES (not a trim) - & my hair literally looks 6 INCHES shorter but she justified it as still long because she essentially gave me a long RAT TAIL. Instead of fixing up my bangs like I asked and keeping the side pieces that framed my face like I specified; she CUT OFF the side pieces and gave me a FULL BANG that starts about half way to the back of my head! I was furious because I KNOW she can give a good cut but she completely ruined it instead. I can only assume she messed it up because she was distracted, didn't listen to what I said and/or forgot what I wanted after taking so many other customers in between and not starting my cut until I had already been there 2.5 hours. I did get my money back for the cut and the manager offered to take off for the color, too, but I would literally pay 10 times that to have back what I had. It looked amazing the first time I went. It makes no sense that the ones who originally did it also completely ruined it within months. :( PS this dark color sat on my head for OVER AN HOUR. I have no idea if it will come out.

    I really need a hair cut and color. I stopped by the salon in Monroeville and was scheduled with…read moreShirley. I could not be happier. My hair looks awesome! Shirley was great. Very friendly and attentive. I would recommend her to anyone. Thanks Shirley. I'll be back.

    Photos
    The SALON by InStyle inside JCPenney
    The SALON by InStyle inside JCPenney
    The SALON by InStyle inside JCPenney

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    Hott Mess Hair Studio - hairstylists - Updated May 2026

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