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Hott Lox

4.0 (3 reviews)
Closed • 10:00 am - 7:00 pm

Services - Hott Lox

Haircut

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Wildflower Salon & Day Spa

Wildflower Salon & Day Spa

4.2(5 reviews)
6.9 mi

I went in for a simple haircut before Easter. At the start of the appointment, I explained to the…read morestylist, Melissa, that I previously had a bad haircut and even showed her a photo of that past experience so she understood my concerns. I am attaching the photo here since the owner suggested I might simply be "difficult." To be clear, I am not criticizing the haircut she gave me--the cut itself turned out nice. However, what was extremely upsetting was how rough the brushing and hair-washing process felt. The level of force used was excessive and left my scalp tender and sore. It was genuinely painful, and as someone who struggles with confrontation and advocating for myself in the moment, I wasn't able to speak up while it was happening. After leaving the appointment, the soreness only increased, so I called the salon to share my experience and express my concern. Instead of listening or acknowledging that my experience was valid, both the owner and the receptionist dismissed me outright. They defended the stylist immediately, without any willingness to hear what actually occurred. Their response made it clear that constructive feedback is not something this salon is willing to accept or handle professionally. As I write this, my scalp is still painful, and I am deeply disappointed by how my complaint was handled. Based on my experience, I want others to be aware that if something goes wrong--or if you are handled too aggressively--your concerns may not be taken seriously.

My hair looks great! Ya know how you take a Pinterest picture and hope for the best! She nailed it!read more

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Wildflower Salon & Day Spa
Wildflower Salon & Day Spa
Wildflower Salon & Day Spa

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Hott Lox - hair - Updated May 2026

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