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    Hotpoint

    1.0 (1 review)
    Open 7:00 am - 10:00 pm

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    10 years ago

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    Karl's TV, Audio, Appliance & Furniture

    Karl's TV, Audio, Appliance & Furniture

    1.8(11 reviews)
    2.6 km

    I bought a NEW Whirlpool washer from Karl's in Dec 2023. I didn't seem like it was working really…read moregood especially when spinning but wasn't anything I could tell a repairman until it broke a few months later. I called Karl's and they sent a repairman in 2 weeks time. Off to the laundromat for a couple weeks. He came and looked it over, said he needed to order parts and that would be a week. Off to the laundromat again. He came back and installed new part and the washer worked for 2 loads and broke again. Called Karl's again and waited for them to have time to come back. Off to the laundromat. This time he said he didn't know what was wrong and had to call tech support and consult with the other repairmen at his job, then he would order the parts they agreed on and would be back. Off to the laundromat yet again. He returned a week or so later with the new parts and it worked fine until this morning when it broke again so I'm at the laundromat. I'm not calling Karl's again. Clearly they sold me a piece of junk to start with. The washer is now 16 months old and after warrantee so I know by reading the other reviews on this store that they won't want to hear my story.

    We used Karl's for our refrigerator and range. They gave us a very competitive price and the…read morecustomer service was amazing. There are a lot of concerns with shipping and manufacturing in general in this day and age. We ordered in February and it got delivered in May. The length of time was frustrating but nothing that the local Karl's could do. Irregardless they were really great at communicating with us and keeping us up to day on the estimated arrival. The delivery team was careful with our walls and floors, installed everything thoroughly and very friendly. Theresa helped us out ALOT and she is is amazing.!!

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    Karl's TV, Audio, Appliance & Furniture
    Karl's TV, Audio, Appliance & Furniture
    Karl's TV, Audio, Appliance & Furniture

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    Hotpoint - appliances - Updated May 2026

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