I bought a NEW Whirlpool washer from Karl's in Dec 2023. I didn't seem like it was working really…read moregood especially when spinning but wasn't anything I could tell a repairman until it broke a few months later. I called Karl's and they sent a repairman in 2 weeks time. Off to the laundromat for a couple weeks. He came and looked it over, said he needed to order parts and that would be a week. Off to the laundromat again. He came back and installed new part and the washer worked for 2 loads and broke again. Called Karl's again and waited for them to have time to come back. Off to the laundromat. This time he said he didn't know what was wrong and had to call tech support and consult with the other repairmen at his job, then he would order the parts they agreed on and would be back. Off to the laundromat yet again. He returned a week or so later with the new parts and it worked fine until this morning when it broke again so I'm at the laundromat. I'm not calling Karl's again. Clearly they sold me a piece of junk to start with. The washer is now 16 months old and after warrantee so I know by reading the other reviews on this store that they won't want to hear my story.

We used Karl's for our refrigerator and range. They gave us a very competitive price and the…read morecustomer service was amazing. There are a lot of concerns with shipping and manufacturing in general in this day and age. We ordered in February and it got delivered in May. The length of time was frustrating but nothing that the local Karl's could do. Irregardless they were really great at communicating with us and keeping us up to day on the estimated arrival. The delivery team was careful with our walls and floors, installed everything thoroughly and very friendly. Theresa helped us out ALOT and she is is amazing.!!

1) Store is filthy and filled with empty shelves…read more 2) Had an appointment at Geek Squad today where I was promptly notified they could not complete my under warranty repair because the part was out stock. I was given the option to leave the device for 7-10 days before they would order the part and complete the repair. Insane. This location is among the worst I've seen. That is all.

I've ordered from Best Buy multiple times for my business, but this was a frustrating experience…read more My washer arrived damaged, and the replacement took two weeks. After that delay, I requested installation, but when delivery came, there was no record of an installation request. On top of that, the delivery service was not really helpful or friendly and communication was poor throughout. Overall, very disappointing customer service. I'd recommend going elsewhere.

Just bought furniture for new investment property and, as always, whether it's Natalie or Mary,…read morethey make the selection, payment, and delivery scheduling process as seamless as possible. They are quick to point out value opportunities and advise if I'm looking at something that won't be in time to meet my schedule. Great quality and value! Thank ladies!

WORST CUSTOMER SERVICE! I purchased a vase that was listed on their website. It was $29.99 and they…read morecharged me $32.00 for shipping, which was ridiculous, but I needed the item as the one I have broke. Upon receipt, I discovered that they sent me the wrong vase. I immediately brought it to their attention and the sales representative said he would speak to his General Manager. The General Manager was unwilling to rectify the situation even though I had proof (screenshot) showing that they misrepresented the item listed on their website. Such horrible customer service. I will never do business with them again for their deceptive and unprofessional business practices. Buyer beware!

Not a good place at all! Jim is just a awful human being and the way he treats loyal customers who…read morepay their bills is just sad. He makes accusations that are not true. After doing business with them for two solid years, no missed payments and never late. (came upon a rough patch and had an extension, He went off on me like a true asshole. Thankfully rent a center was able to assist me in a professional manor and I was able to get a new nice set. I will be reporting Jim to corporate since he thinks he can treat people how ever they want since he's the store manager and he's about as far as the customers can go. Jim is nothing but a asshole and his mother epically failed at raising him. Do not give this man your business.

Awesome staff, great selection! Easy to work with! Fast and efficient! Would recommend to all of…read moremy friends!

The manager and staff are fantastic and have amazing products. Make a special request for unique…read moreitems and they will try and find and get you set up.

After a year and a half of some of the worst, inconsistent delivery failures and terrible phone…read more"customer service" we are canceling our water delivery service with them. I can not express just how terrible our experience with this company was. From unsealed, leaking bottles to their extremely pushy sales tactics we've had enough. Shame they also have their mits into the Primo brand locally as well. Read the real reviews! You can always tell real customers from the ones that are friends with the owner or those that get free service in exchange of a good word.

Be sure to check out Nachtigall's Greenhouse on 2011 S Valley Drive in Rapid. Their flowers are…read moregorgeous and they have such a great variety of healthy annuals, perennials and vegetables too. They also have an amazing selection of beautiful tabletop and hanging baskets. To make it even sweeter, they have a terrific sale going on now and a great staff that is very knowledgeable.

I love Nachtigall's. It may not be as pretty as some of the other greenhouses but the plants I…read morehave purchased there have always been good. The friendly, helpful staff is the also another reason we keep going back.