This is a very small hotel near the tiny city center of Surcee. We were supposed to stay in Lucerne but there was no availablity. This town is about 10-15 min. outside of Lucerne. The hotel itself is OLD...the tile in the room and the bathroom looks to be from about 1970. The bathroom is miniature (and I am very used to small bathrooms and European-sized rooms). The bathroom had a mildew smell as well. There is a safe in the room but they did not provide us a key to the safe. Nothing about the hotel felt updated at all. The only thing I can say is that it is a non-smoking hotel which is nice, and the breakfast was pretty good. The tap water in Switzerland is incredible and we were happy that the hotel provided two bottles of fresh water free of charge in the room. We promptly dumped out the processed water and used the bottles to fill up with the delicious tap water from the bathroom sink.
The room was so small and outdated, though, that I cannot give it more than two stars. And believe me, I'm a big fan of Europe's old, quaint hotels. This one just doesn't feel quaint at all....it just feels like it needs a little update. read more