I have never been so much annoyed with any Hotel that has legit 4 stars !
Let me share some of my experiences with the bullet points and pictures.
* 1st night: As soon as we entered the room it wasn't different than hot air ballon, the A/C wont make the room cool enough so we decided to leave one of the key inside the card holder so A/C will make the room cold when we come back. After 6 hours later we get back and unbelievable its still not even close to cold. Called receptionist, Ofcourse they are so kind and said we are sending someone right now. After 3hr 30 mins later technician guy came and said everything is normal and left . NO SOLUTION !!!!
The sound of the ridiculous A\C wouldnt let us sleep in peace, we literally put our ear buds on to sleep.(by the way room is still not cool at all )
*2nd Day: Nowadays most countries are sending rockets to space but unfortunately this hotel CAN't manage to setup a USABLE WIFI CONNECTION! I had to do 3 very important conference call from my room and it was a SHAMEEEEE ! Totally 6 time i have to reconnect the freaking WIFI.
Called the receptionist again and the answer is we are sooo kindly sorry but it is what it is at the moment please come to lobby maybe the service is better. ( though might work this time ) BIG NO ! It was only 2 bars wifi connection and nothing can be done again !!! NO SOLUTION ! I had to get out of the hotel and go use Starbucks Wifi which was PERFECT !
*2nd Night: We have heard that the Roof Top Restaurant's view is perfect for the dinner which was absolutely correct it was gorgeous, but we needed an iron for our clothes. Please look at the picture what they have brought to us. Under the iron had a weird sticky stain that i didn't see it at first and my beautiful Hugo Boss button up dress shirt has been ruined with one touch!! I can not believe what a horrible and cheap hotel is this. Forgot to mention that our room was cleaned but they didn't give us new towels which is again cheapest move for a 4Star hotel. Taking a shower experience cant be worse than this as well, please check the picture again and see how unprofessional hotel is giving us this room to use with broken shower door, which almost fell on me while in the shower.
Ladies and gentlemen this is the first time I am actually taking my time to share this worst hotel experience with you all because I have almost lost my customer over a wifi connection and had sleep every night with airplane air-condition sound.
Please think twice before spending your quality time and money.
I wish i could give -10 Stars for you all !
Dip Note; Vale and receptionists were very professional and kind to us during the 3 nights. I hope they will be able to work at a better place , because this hotel wont make too far with this kind of horrible service. read more