Just spent the weekend here for the company holiday party…read more We had a blast and this hotel is top notch. My room, it is just a regular room but everything is well placed and feel exclusives. I can tell they are selective on the hotel staff selection. Alot of them can be models. The service were second to none. After our main party, some of us stayed at the main lobby bar for an after party. We have moved furniture and ordered alot of drinks. When we left, it definitely was a mess. The hotel handled it with ease. When i went back for my breakfast the next day, everything has been cleared up. Bravo. Great experience.

Dated property unfortunately. No really upgrade as Globalist but the hotel was pretty booked with…read moreconferences. No really a view except a side road where golf carts driving by. Water pressure was pathetically low for a Park Hyatt hotel. The room is def not soundproof. You can easily hear people walking by in hallway. Slippers they provide are very thin as well compared to other PH slippers. Have low expectations coming in and you will be fine.

Our favorite place to stay in Carlsbad. I have lost count how many times we have stayed here. The…read moreentire hotel is always really clean. The staff are always helpful and kind. They have daily breakfast included, and cookies and milk in the evening. The beds are always very comfortable and help you get a great night's sleep.

Recently stayed here and had a decent experience. Although the outside may look a bit sketch (they…read morewere renovating, so things were barricaded), once you enter, it's actually not bad! The breakfast is decent. Everyday they had a different meat option, along with their standard conventional breakfast. The room was also decently sized. I'm knocking down a star because the light fixture on the ceiling was dirty and I wish they would have cleaned that, but other than that, I had a pretty comfortable stay. Parking was also free. They have a pool, but it's not heated.

This hotel is right on the water front and has its own private beach access. It was easy walking…read moredistance to a variety of great places to eat and to listen to live music during our stay. We loved the view from inside the room and from the balcony. Housekeeping did a wonderful job of preparing our room for our arrival and restocking on the day we needed a few more items. There were so many options for personalizing our room stay, but we were happy with what came standard in the room. We arrived early and got a parking pass so we could go out and explore the area while waiting for check-in. The check-in process was also quick and easy. We started each day with the complimentary breakfast items and were happy with the options. I stopped in at the end of each night to grab hot apple cider from the lobby, and we enjoyed it while sitting at one of the many fire pits before going back to the room. The only odd moment was on our last night when two fire pits turned off as we went to sit at them. The first turned off next to the lobby, then we moved to a second in the pool area that also turned off. After the second one, we just went back to our room and looked back to see both working again. We went back out and sat for a few minutes by the upper deck fire and both stayed lit. We had a great experience overall and we will be back soon.

I recently stayed at Beach Terrace for one night with my family and unfortunately the experience…read morewas disappointing from the moment we arrived. When we got to the front desk to check in, we had to wait while staff checked in another guest, which was understandable. However, after waiting patiently, multiple guests who arrived after us were helped before we were. Even a family who walked in later was taken ahead of us, which was frustrating and set a negative tone right from the start. I asked about upgrading to an ocean view room and was offered a room for an additional $100 that barely had a view at all. On top of that, I had booked a room with two queen beds, and they tried to offer a one-king bed room instead, which didn't make sense for a family stay. Once we got to the room, the beds did not appear to be true queen size and the room had a strong unpleasant odor. The air conditioning did not cool properly, and some areas of the room did not seem clean. We tried to make the best of the evening since we were only staying one night. Later in the evening, after I had taken a shower and was simply walking around the room while my family watched TV, we received a noise complaint and someone knocked on our door. We were not being loud at all -- just normal movement in the room. It was surprising and honestly upsetting to be approached about noise when we were simply settling in for the night. It made the stay uncomfortable and took away from what was supposed to be a relaxing beach getaway. Overall, the cleanliness, room conditions, and customer service need improvement. The property has a great location, but our experience did not match the expectations.

Pleasantly surprised by the Hilton Garden Inn in Carlsbad…read more I stayed here last week while supporting a coworkers event. Since life has been a little crazy, I was unable to book a room until last minute. Somehow this resulted in a very cheap stay in an ocean view king room. The hotel was clean, safe, had accessible parking, and large comfy beds (though their pillows could use an upgrade.) The lobby and outdoor spaces are beachy, with several private patio areas for those looking to linger in the California sun, or go for a swim in their resort style pool. It's also directly across the street from the prettiest beach. Sadly my trip was a turnaround, but I was excited to catch a glimpse of the ocean from my hotel room the next morning. The main reason I chose to dock a star is because my shower was all out of soap, conditioner, and shampoo. Normally I'd bring my own, so I was extra bummed to find these empty.

Check in was all on mobile app. The staff here is great and very responsive. They can respond on…read moretext to phone or on the Hilton Honors App via the chat feature. They have a store at the front counter, a bar, and an onsite restaurant. We arrived to a clean room, with some minor details that needed fixing. The staff here is very responsive and handles the customer concerns well. The toilet almost overflowed when we first flushed it. The staff sent an engineer to plunge the toilet. The room hardwood floor smelled like animal feces, so because it is late, we asked the staff to take care of this the next morning. The grounds are nice and there are many families visiting for Spring Break. The highlight of the property is the lobby. It is very pretty, comfortable, and well decorated.

We needed a convenient spot near(ish) to Escondido for one night within the Hilton family of hotels…read moreand chose this Homewood Suites location over other brand hotels as we were traveling with our son and wanted to be able to have separate rooms. It's an all suites hotel so it served that need. The room itself on appearance was very nice, perhaps recently refurbished and felt clean and modern. We had a couple experiences which made it a little weird though. The rooms have motion detecting lights that you can only sort of control. The shower for example...the light turns off when you're in the shower as it doesn't sense your motion and there's no way (obvious to us) to force it to stay on. That was a bummer for the 2 of us who wanted to shower but had to do so in the dark unless we opened the shower door and waved our arm around to hopefully catch the attention of the sensor to give us another 30 seconds of light. This also happens if you're sitting on the toilet. The last thing I want to think about in that situation is having to provide additional motion so the light doesn't turn out. In the living space, a light also automatically turns on when it senses motion. Not great for having our son trying to sleep in that room and us having to move through it to leave the room or access the kitchen to have all the lights suddenly turn on around our sleeping boy. Also had a disappointing non-fitness room experience. The fitness room was no accessible because of renovations...okay bad luck in terms of timing...but they said I could go to the adjacent Hampton Inn and use their fitness room which was open 24 hours. So I did, but, unfortunately their fitness room actually isn't open 24 hours as I learned when I got there. So no fitness room and wasted time walking in the rain to the hotel next door based in the inaccurate info given by the staff. So overall disappointing and strange (especially the lights situation)...seems like they forget to dot a few Is when setting these rooms up.

I had to escape my home in Oceanside due to flood damage and I found this wonderful hotel. I have…read morebeen here for over 3 weeks and am hoping to get home soon, but I have to say this is a quiet, beautifully furnished, pet-friendly, clean, and restful hotel. I have a lower floor overlooking the pool and love to see everyone enjoying the amenities. Parking is expensive, though, at $15.00 per night. THAT is a bummer with so much parking available. Their hotel next door does not charge for parking. They have a nice breakfast and a Wednesday Happy Hour, too. Bonus is the full kitchen. I have a suite with a separate bedroom, which is great! Housekeeping is great too! Keep this hotel in mind.

Home2 Suites by Hilton Carlsbad will forever be my go-to whenever we are in town!! Not only does…read morethis location come highly highly recommended but you'll see for yourself how hard of a struggle it is to leave... Staff is always so very friendly and I appreciate the efforts Home2 Suites made to make my little monster feel special being that she was celebrating her born day. Extra hugs and thank yous to our host, Natalie. My daughter was over the moon + full of giggles when we arrived back to our room to find a new cuddly little friend fully equipped with the tv remote control, enjoying some cartoons. These are the little tidbits that make for such magical memories!!! As if the wonderful staff and clean rooms aren't enough, let me remind you that there is complimentary breakfast each and every day. You will happily fill your bellies with the typical breakfast spread: sausage, bacon, toast, bagels, fruit, and eggs. 5/5 Stars!! But we already expected that, right??! =D

Stayed one night at Home2 Suites by Hilton Carlsbad and I'd give this place a 3 out of 5 after this…read morestay. Room itself looked clean and newer, and I like that the layout is bigger than a normal hotel room. Having the small kitchen with fridge, microwave, and sink makes it really convenient when traveling with kids. Bed was comfortable and the room felt modern overall. Breakfast is included which is nice, but the food itself was about a 1-2 out of 5. Selection looked okay -- eggs, potatoes, sausage, waffles -- but quality wasn't great and the waffle area was messy when we went. Still free, so it helps for families. Honestly I booked this mostly for value. Legoland Hotel was around $600-$800 for the night, and this stay was $262 on a Saturday with AAA discount, so big price difference. For families this makes a lot more sense. If I put myself as a kid, this place would actually be pretty cool -- pool, free breakfast, big room, waffle maker, space to move around. That's why I was leaning 4 stars at first. But had to drop it to 3 out of 5 because the toilet in the room was leaking, which you don't expect at this price and at a newer hotel. Little things like that matter, especially with family staying in the room. Overall 3 out of 5. Good value, family friendly, but needs better maintenance. Would still consider staying again for the price.

I'm still kind of amazed by how great this hotel is for the price. This is coming from a lady who…read moredoes not like staying in hotels, but has stayed in many hotels and is very picky about them. Ayres Hotel Vista Carlsbad exceeded all of my expectations, and it was a pleasure to stay here. We got a double queen room, and the beds were very comfortable. The room itself is your standard mid-range hotel room, but everything was clean, the shower water pressure was decent, there were plenty of device charging plugs, there's a mini fridge in the cabinet, and the bathroom sink is separate from the toilet and shower area. I don't particularly like this restroom setup, but what are you gonna do? The free breakfast is great. They have a made-to-order omelette station, with an actual person behind a counter taking orders and making your food. They also have a self-serve waffle-making station, oatmeal cups, yogurt, cereal, and a mango-infused water (fancy!). The only thing is that the coffee they offered in the dining room was trash. What you want to do is go visit the Keurig coffee maker by the front desk, which is available to guests all day. Make yourself a cup of coffee from there, and thank me later. There is indoor seating, but do yourself a favor and go out to the patio and enjoy your breakfast outdoors in the perfect Carlsbad morning air. The fitness center is open 24 hours a day, which is a relief and as it should be. There is also a laundry room, with super fast washers and dryers. Ayres Hotel is set up in the hills a bit, so there isn't anything nearby to walk to. But if you're in a pinch and need something for dinner, they make wood-fired pizzas in-house and have happy hour specials.

This was a genuinely great hotel stay, and honestly such a relief…read more I've had enough bad hotel experiences that I usually arrive at a new place a little nervous about what I'll find--but Ayres Hotel Carlsbad exceeded expectations across the board. They even called us the day of check-in to ask what time we'd be arriving, which felt thoughtful and welcoming right from the start. The staff were consistently professional and kind. Check-in was easy, and the gentleman who helped us went above and beyond making sure we had all the information we needed. Breakfast was a standout, with made-to-order omelets along with standard continental options. We arrived around 7 p.m. and were tired and hungry, so it was such a bonus to find a small bar on site (in the same space as breakfast) serving personal pizzas and drinks. We grabbed food and brought it back to our room, which was exactly what we needed. Our deluxe king room with a sofa bed was very clean and well laid out. There was a small, movable coffee table that made eating on the sofa easy, a desk with a rolling chair, and a fridge and microwave hidden away in a cabinet. The bathroom was well stocked with towels, and there was a blow dryer and steam iron available. Free parking and Wi-Fi were appreciated, and there were Tesla charging stations as well. The only thing I wished for was easier TV streaming or the ability to log into Netflix directly--the remote was a bit laggy--but we didn't spend much time watching TV anyway. The location is quiet since it's in a business area, but Target, Starbucks, and plenty of food options are just a quick drive away. Overall, this was a really comfortable, stress-free stay, and I wouldn't hesitate to book here again.

This was a solid 4 Star experience…read more PROS Located adjacent to beach Friendly Staff Hotel very clean Grounds are beautiful Bus Stop 5 min away Restaurant and Spa on site Bicycles avail - Cost included inCost included in Resort Fee Shuttle available - within 5 miles Cons Far from town Cost seems high Didn't really feel like a 'resort' Room decor rather plain Parking is expensive We asked for late check out, but we were told the latest time available was 12:30p due to 'high occupancy'- this felt off : it is February and hotel didn't feel busy. I rated 'up' because: - Check in experience was super. Bob was very welcoming, and provided us with an upgrade. He explained the 'Blue Chip' program- which I love. We were given a blue poker-like chip to hand to any employee who we felt provided excellent service. We were provided a $30 food & beverage allowance as Diamond members Figuring out who to give the blue chip to was difficult. Everyone we met was very polite and friendly. Standouts were Riley and Eric at the restaurant. Ultimately, we gave it to Blake, in valet. He brought us to the village in the hotel shuttle. Super polite and professional. All in all, we had a great stay

Where do I even begin. If the most awkward person I've ever met was a hotel, it would be this…read moreplace. Im just going to list it all out since it's too much. -towels in the room had makeup and someone else's hair all over them -housekeeping barely cleaned the rooms -cups left in the room were never picked up by housekeeping and they didn't replace the towels (we had to call to ask for more). -the restaurant downstairs didn't have a working griddle for pancakes and wouldn't just do them on a regular pan for my kids -my 5 year old was in tears at dinner because her pasta came frozen, they didn't get her a replacement of butter noodles for about 30 minutes after everyone was done eating -our friends were staying too, they put their pizza in a to go box after making it and stacked the hot pizza on top of each slice, so it was all stuck together. -the server at the pool rolled her eyes any time we ordered anything -I called to order room service and got rerouted to the front desk 3x. They said the restaurant would call me back, they never did, but the front office did and told me that they needed my credit card on file (I swiped it when we checked in for incidentals). -the cleanliness is SERIOUSLY lacking everywhere- the rooms, the restaurant, the public spaces. -when sitting outside after dinner by the fireplace they came out and turned the fireplace off I cannot believe this is on the Amex list of hotels. Needless to say we will likely never be back.

We stayed at Alila Marea Beach Resort Encinitas, perched right along the coastline. Although it…read moresits close to the main road, the hotel feels quietly tucked into the edge of the ocean--a low, four-story retreat that opens itself to the sea. What I loved most was the room, especially the shower. It had a thoughtfully designed, thick glass door that opened easily. In most hotels, I hesitate before turning on the water, bracing for that sudden burst of heat overhead. But here, everything was arranged with care, so I could step in comfortably and enjoy the shower without that small anxiety. The details in the room made it even better--a Nespresso machine ready for a slow morning, and a proper water kettle, which always feels like a small luxury. The bed was soft and welcoming, the kind you sink into at the end of a long day. We didn't have an ocean view, but the patio had its own charm--quiet, intimate, and enough to make you pause. The best part, though, was the beach. Just a short walk down the stairs, and your feet meet the sand. The shoreline isn't wide, but it stretches beautifully along the coast. I found myself walking there in the mornings and again in the evenings, letting the rhythm of the waves mark the day. That simple routine--down the stairs, onto the sand--became the most memorable part of the stay.

Alila Marena Beach Resort offers guests a luxury, yet mellow stay with spacious and modern rooms…read more The pool was mediocre and the service was painfully slow. However, watching the sunset on the California Coastline from the infinity hot tub was incredible and definitely social media worthy. I loved that the dry sauna had a glass window, offering all the benefits of the sauna while also providing a beautiful view of the ocean.

First of all, I'd like to say this is a very busy hotel at least during my stay. We arrived early,…read moreand although I had chatted on the link with whomever that I wanted to check in earlier the room still wasn't ready. Johnny was the only one at the front desk handling everything when I arrived. He was great, personable and still made us feel welcome. The property is beautiful. The 7 Mile Kitchen has good food, the Grab and Go Gelato and coffee is good as well. Our ponto suite was okay. It was interesting having the "living room" area in a hallway. I felt it was meant for a family with small children. However the beds were comfortable. The next night I spoke with David and Grace at the front desk. They were so kind and approachable. I appreciate it!

This is the worst Sheraton that I've ever stayed. At first,…read morewhen we checking in, the receptionist told us our room is on the second floor with room number 212*, when we got to the elevator, all the second floor room number start from number 2200. So we need to went back to the lobby to make sure where the room located. Second, they didn't inform us that we will be charged for $10 each day for borrowing microwave. Third, the complementary coffee never been refilled after 10 A.M. the first day, I was there around 9:30 to get some coffee but the creamer was out. So I informed the receptionist name 'Maria' and instead of assisting, she told me to request it to the staff at the restaurant. The second day, I was there around 10 AM and no more coffee. When I asked the waitress at the restaurant, they said the coffee is not meant for hotel guests instead it's for corporate people. Very confusing. Fourth, the cleaning staff didn't really pay attention to the details like shampoo, body wash, bottle water, and tea. I have to called the front desk everyday to asked for the refill. Also there's no signal for Verizon provider so it needs to get connected to the Wi-Fi. I really hope they can be more informative and pay attention to the details in the room.