We had an amazing, last minute trip to Zermatt and stayed at Hotel Bella Vista. It was a fabulous…read moreexperience--the staff are all so amazingly kind, and they accommodated our little family and my gluten free requests easily and graciously! The views of the Matterhorn from the hotel are unreal and we loved everything about it! Will absolutely be back!

Good location, friendly staff, delicious breakfast, clean updated rooms and stunning view of the…read moreMatterhorn. Came to snowboard and it was the perfect walking distance to lifts and the town. Heated boots room and separate ski room. Highly recommend

Delish! Fantastic lunch and dessert from Zum See just above Zermatt. We had a Crute and Summer…read moreVegetables as our meals and they were divine. Best food we've had in Switzerland. The service was stellar with friendliness, accommodation, and knowledge of the menu. The tables are scattered outside on a beautiful terrace, amongst the trees and hills. It couldn't have been a better setting! They even accommodated my allergy. Expect to spend 70chf for two people with no alcohol. 80chf with dessert. Worth the splurge! Highly recommend Zum See!

Amazing food!!! My friends and I loved every part of our dining experience! Fantastic service, top…read morenotch food and wine, cozy ambiance, fresh ingredients and beautifully plated dishes. I would definitely recommend this place to anyone!

One of the most amazing views in zermatt is from the hotel bar here. Sit with an expresso martini…read more(best I've had) or an old fashioned and soak in the view.

This may be the most hidden gem in all of Zermatt. Its a bit of a walk to get there but what a…read morelocation. One of the best sit down views of the mountain, and you can sit outside on the balcony and drink local wines, whether you are a guest or not. We went twice, the first day, and the last. We were so happy to find this place, and when I think of the town this is what I think of. I suggest sampling all the local white wines, as each one was distinctive and delicious. Can't recommend enough.

Location was great, each and everyone of the staff are the nicest and speaking English very well…read more The spa was such a great activity after snowboarding all day. The rental shop is even maybe 70ft from the hotel which is great when your on the go! Rooms were the best! Very clean and provided everything we needed. Would deff stay here again.

Hotel Daniela is an absolutely excellent place to stay in Zermatt! My family of four had an…read moreoutstanding time during our stay in Zermatt, and we have Hotel Daniela to thank for a lot of it. The hotel staff are incredibly welcoming, accommodating and overall just fun to talk to. They gave us many recommendations of activities we could do in Zermatt and that really helped a lot. (Our family had a lot of interactions with Claudia and she is wonderful! Thank you Claudia!) The rooms themselves are very comfortable, clean and inviting. They were the perfect place to relax at the end of a very fun day. We truly have nothing but praise for Hotel Daniela. If you choose to stay at Hotel Daniela, you will be very happy with your decision. Thank you so much to the staff!

This place will make you feel like you went thru a portal to a really magical world. Yes the town…read moreis beautiful.. hotel itself is beautiful, adorable.. always smells like a spa, meticulously clean.. the SPA will make you reconsider your plans, you will want to just stay there.. Breakfast every morning very delicious. healthy. if you are coming from the US, makes you question the food and flavors back home.. They have an arrangement with Julen sport, your rentals are delivered, picked up, exchanged if needed, without you carrying anything.. But STAFF is the most amazing.. Tim, Rubin, Georgi, and everyone we interacted are wonderful. This place feels like you are visiting your newfound European cousins who are hosting you with utmost love and care during your stay. Would definitely come back!

Gorgeous lodge style hotel just a 10 minute walk from the Zermatt train station and even closer to…read morerestaurants and souvenir shops. My family stayed in an apartment-style room with a full kitchen (which was gorgeous) and a lovely terrace with views of the Matterhorn. This was perfect for us. They do provide breakfast (for about 30 CHF/person). The staff were very friendly and accommodating.

Hotel Pollux in Zermatt was absolutely phenomenal. The location couldn't be better--right in the…read moreheart of the town, making it easy to explore everything Zermatt has to offer. The check-in process was smooth and very easy, which set the tone for a great stay. The room was truly unforgettable. I had a balcony overlooking the main shopping street, and the views were incredible. One of the most unique features was the ceiling windows--at night, we could see the stars right above us, and in the morning, we woke up to light snowfall and a clear, breathtaking view of the Matterhorn. It was an unbelievably spectacular experience. The hotel also has a restaurant and bar on the first floor, both of which were excellent and added even more convenience and enjoyment to the stay. I absolutely loved this hotel and would choose it again without hesitation. It would definitely be my first choice whenever I return to Zermatt.

Amazing fondu, I had the veal Wiener schnitzel and it was outstanding. We topped it off with a…read morechocolate fondu, perfection

If you book online this place is pricey. We actually used an agent who specializes in rail travel,…read moreso I'm not entirely sure how much we paid for this hotel. It was all one lump sum for the package. When we arrived they had a really cool thing at the train station. There's a phone with a board that lists hotels. You find yours, punch in the three digit number, and it rings the hotel. Then they send their "trolly" for you. It's really an electric vehicle that is a cross between a golf cart, a minivan, and one of the square Scion cars. I noted all the taxis were electric, too. But the hotel car was free!! Incredible view from our room (overlooking the river, the cemetery (quiet neighbors!), and the Matterhorn). The room was adequately spacious that we weren't cramped with the three of us and our bags. The beds were comfortable. The bathroom was in good shape. We got the breakfast as part of the package, and it was a decent European breakfast. No fridge in the room (though it got cold enough at night we used the balcony to store a few things). No microwave either. No safe (that I saw). The staff was very friendly and helpful. In terms of amenities it's probably 3 stars. But the location and the view have to count for something! And for a European hotel the room was very spacious. This was probably the best hotel of our entire trip. I would definitely want to stay here again if we ever return to Zermatt. It does appear they cater to skiers in the winter.

Clean rooms, nice views, good location. Reservation and booking process/terms are onerous. We had a…read morebad experience with cancellation policy: Hotel management takes position that the notice period "change or cancel 4 days before arrival" does not apply to the particular date to be changed or canceled, but to the the first day of the entire stay. This means if one wants to cancel a reservation for July 28, one can do so until July 23 if one only booked one day, but one would have to cancel before July 10 if you are staying from July 14-28. These would penalize long-term guests and seem to makes little sense from perspective of business or guests.

Cute little restaurant in winkelmatten! The restaurant is cozy, but also feels very elegant. The…read morestaff is all super friendly and we're accommodating of celiac. They have a little okay area/garden for kids to play in and also offer coloring pages. The food is delicious!! Highly recommend the salad (the dressing is to die for and if you have extra it is SO good to dip bread in) and you have to get the schnitzel with potatoes. The portion is ginormous so easily split between 2 people. Everything we have ordered from here before is amazing. 10/10 you have to stop by here if you get the chance.

Amazing service and the view is spectacular. But the drinks and food were even better. Inventive…read moreand hearty. Had the cordon bleu. Wow.

I think that this hotel is fairly new, which is why it doesn't have any reviews or photos yet. This…read moreplace was one of the best that we stayed in while in Zermatt, and we even stayed at the Riffelhaus! The hotel has nice finishes, kind of modern mountain style, and our room was on the top floor with wood beam paneled vaulted ceilings. The bath tub was big enough for both of us, and the spa amenities were great. There is a humid sauna, dry sauna, upstairs sauna and outdoor hot tub, and a massage treatment room. The bartender gave us a Welcome drink (you can choose from prosecco, beer, or wine), and we got a cocktail afterwards as well. Mine was the 22 Summit cocktail which was a cucumber refresher and it was one of the best cocktails that I had the entire time I was in Zermatt. Staying here made us not want to leave, and I wish we had stayed here another night before our trip ended! Great hotel.

If you want a hotel room with a stunning view, this is your place!…read more I'm currently located on the top floor with an unobstructed view of the Matterhorn and let me tell you, I can spend hours upon hours starting at its beauty! Checking in was super easy. The front staff is super sweet and walked us to the room, helping us with our luggage. A warm welcome after walking outside in the cold. The room itself is awesome. It's a bit bigger than I thought it would be, which is a total plus! My only complaint is that there isn't too much room for large suitcases. Other than that, I love it. Bed firmness is perfect. Similar to my bed at home. Soft top layer but firm base mattress. Not too firm, just right! The spa is small but very clean and relaxing. The jacuzzi is a nice size and has a beautiful view is the snow covered rooftops. Breathtaking! The location to me is ideal! It's about a 15 minute walk from the city center, but the streets are quiet and peaceful. Which is what I wanted! Overall, this place has been amazing so far! I'm hoping for some fresh snowfall during my 4 night stay here. Elsa, let it goooo! Quick Tips: 1. Staff is very good at respond to emails. They answered all my questions prior to arrival. 2. Book 4 nights or more and save!